Can't give enough praise to JJ Auto Service Center and owner Jason. I'd trust him with my pink…read moreslip. I love dealing with family businesses where the family is dedicated to upholding its reputation and high values. He shows me what's wrong, explains options clearly, and guides my decisions, and he's always been right.

Called with a fuse issue on my 9 year old Audi and was pretty much dismissed…read more So the service may be very good, but I was disappointed that I wasn't offered even a diagnostic.

Was visiting my Uncle who needed help with his car. Quick Google and North Pointe Motors was super…read moreclose. Called and asked if we could come by for a quick fix and they said yeah. In and out for a good price and they were super personable the whole time. Loved the experience and my Uncle will be back. Thanks for the great service!

Great place…read more Adam took care of my Mercedes s 560 Will recommend to others as well

They were very good in the changes I asked. Price was great…read moreand very reasonable. I would definitely recommend working with them and I would be here again when needed.

Five weeks ago, I brought my 2006 Dodge Durengo in for a wheel alignment. I was using a coupon…read morefrom GROUPON. When the car was put on the lift, they said I needed suspension replaced and rear shocks replaced. I had them replace the shocks for $200. I had another garage replace the suspension. The garage also told me that the "new" shocks were leaking oil. I went back to E & M to complain. They said the shocks were not leaking and were "fine." I brought the car to another 2 garages and both said the shocks were indeed leaking. I had the garage replace them. I went back today for a refund of my $200 but was told I would have to wait for the "manager" because he had the key to the cash register. A "mechanic" told me to wait or return. I told him I live 45 minutes away and wouldn't wait for the manager to mosey over. Hard to believe that no one else had access to the register. All I can say is that E & M Doctors should be charged with malpractice.

Couldn't have been more pleased with the service and friendliness of this place. From the minute I…read morearrived, the front desk (Ryland) was welcoming, and owner Brian chatted and was super friendly. Additionally, I found the oil change price really couldn't be beat even though Brian admitted he was recently forced to increase his oil change price! I added a tire rotation which they packaged together for more savings. Finally, as part of the oil change, they noticed my transmission cap had popped off and trans fluid had splashed out onto the engine. They recommended a Trans flush due to this which I thought worthwhile and went for it! All this happened as I waited, and they beat every time estimate they provided. I firmly recommend this friendly shop with spacious waiting room, TV, and fresh coffee! Thanks for the positive experience all round Brian, I'll be back!!

This is the only shop I'll take my old 2010 mazda 3 to. They have been doing repairs on my car for…read morea few years now and Brian and team are fantastic with communication (they text!). I've always felt they give their honest assessment and they have never over charged me for labor and parts. If the whole hour isn't used for the repair they do not charge for the whole hour. Highly recommended! A++++

My mom brought her car in because she has a Wrangler and had a weird feeling when she was on the…read morehighway. So she was referred here and they tried to sell her something that was covered under the jeep warranty, tires that she didn't need. And brakes that she also didn't need. She ended up getting a 2nd opinion and they confirmed that her tires and brakes were fine and they confirmed that Jeep will cover that suspension issue. D & R also kept the $107 to try to rob her of things she didn't need. Now she's going to another place that is 20-25 minutes away that were honest to her. This places gives the auto industry a bad name. STAY AWAY FROM THESE PEOPLE!! Crooks

This is my first time ever feeling the need to give a business a review. I took my car in to get…read morethe power steering lines replaced. I picked up my car right before closing. The next morning I noticed a bracket sticking out the top of my hood. To my surprise it was a bracket that holds down the power steering lines. After realizing they forgot to reinstall it, I took a closer look around where the work was performed. The front right wheel well/bumper was missing a clip and flapping in the wind. There is also a splash bracket missing. All these items are parts that had to be removed in order to put the new power steering lines in. I fixed the rest of the issues myself. When I called to ask the manager if they had the missing bracket his response was "we have master mechanics here and any bracket that we take off we put back on." Well attached are the photos... I sent an email as well to see if they had the missing bracket but no response. My power steering does work fine, but everything else being wrong/missing doesn't give me peace of mind. Based on other reviews this family business, with a good reputation, was sold and a lot of the good mechanics left. I wish I had read that before taking my car there. Edited based on owners response below: You can see the two circled bolts where the missing bracket was. About 1 inch above where the bracket was is the power steering lines that were replaced. By saying "You emailed pictures of the bracket and it is not in the area we worked on" is clearly not true. It 100% needs to be removed to access the lines. It just goes to show this place will not take any blame for anything and is dishonest. I never received a call/email back after I emailed the photos. Take my car back to get looked at? No thank you. I fixed all the incorrect work myself. It's not even about the missing bracket, I already replaced it. The company's response and how they handled this situation goes to show how they are unapologetic and constantly deny something possibly could have gone missing.

Wheel Inn was recommended by a trusted individual after multiple attempts at finding an…read more"honest...capable" mechanic in the Chicago area. After making my appointment...I cannot say enough wonderful things about Omar and the exceptional service he provided on my vehicle today. From the moment I met him, he was professional, honest, sincere, and genuinely cared about doing the job right. He took the time to explain everything clearly and completed the work in a timely manner without sacrificing quality. In a world where it's sometimes difficult to find someone you can truly trust, Omar stands out as one of the best mechanics I have encountered in many years. His skill, integrity, and dedication to his customers are second to none. I highly recommend Omar to anyone looking for an honest, extremely capable, and dependable mechanic. He made what could have been a stressful experience a very positive one, and I am truly grateful for his outstanding service. Thank you, Omar, for a job exceptionally well done!

An amazing experience with Wheel Inn motors at the Palatine Road location. From Joey picking up my…read morecar that needed a tow after an accident to Dave's consistent responsiveness during the repair process; Wheel Inn has been amazing in the insurance/ claims process of going through an accident. I would highly recommend going to them for all your car needs/ concerns.

Still coming here for oil changes and other maintenance and they are still great! I have referred…read moreseveral people and they all had good experiences.

I've been taking my cars here for the past decade. Frank and Rick have saved me thousands in…read moremaintenance fees versus what the dealerships quoted me over the years. They've also saved me countless times from having unnecessary repairs thanks to their second opinions. I couldn't be happier with their service.

I have had a previous good experience with Golz, however, this summer my car repair went terribly…read moresour. My car overheated and wouldn't start, had it towed on June 15. I filled out the form with financial limit of $1000, left key and form in the overnight mailbox repair authorization. Said the car was ready Friday, I came to P/U Monday, car wasn't ready. Told to come back Tuesday, Tuesday waited 3 hours. The bill was $3843.70. I drove the car 68.2 miles and it overheated on June 30. When I called Jeff to have it towed in again he said we would 'work it out' the tow. He told me they needed at least two weeks before working on it. Since this was a 're-do' of previous repair, I believe the better business practice would be to schedule my job ahead of others. The second tow and repair involved hoses (which weren't needed the first repair), and a second anti freeze fill, and a thermostat housing etc.... again, which would not have been necessary had the first repair fully and properly fixed the overheating issue. I asked Jeff to have all the replaced parts saved. On July 29, I picked up the car (30 days in service the second time) asked for the parts and Jeff said Frank, the mechanic couldn't find the parts. This bill 527.17 and again no parts returned. No car for a total of 38 days. Jeff response "I don't break them, I fix them" - and "I won't be working on this car again" - and "I'm not paying for the tow".

Simply said...they are the ultimate best!!...fine quality work and fair priced...have been with…read morethem for many years!!...have tried others including dealers...don't waste your time with them!!