The Chicago title Everett team is top notch. Our realtor worked closely with them to make our…read morepurchase go as smoothly as possible. There was even an instance where they needed to literally go the extra mile to help us close on our home. We were in our home in a timely manner due to their help in a weird situation we were put in by the health district. Great team here in Everett area. Sincerely Don and Jen

There is no question that this team is energetic but their communication skills and especially…read moretheir math skills are below what is needed for seamless transactions. We were the sellers in this transaction and we had to babysit every number, the numbers on the closing documents were corrected by my team no less than 7 times some of them didn't get changed after our comments the first time and several took three times. Finally there was a hold back fund as part of this deal and it was paid one month after the closing. I have yet to receiving any accounting of the funds spent from that hold back trust account (3 months later) and I have requested it multiple times. Very poor. If you have a choice don't use this office.

This place is a joke, my husband got a car, and it was financed through here. My husband at the…read moretime was in between job sites as he work for the union and for his trade, he doesn't work a lot in the wintertime and he made an agreement with them that we would be in after a few days to pay it and the next day they had it repo and then they said we had to pay $2000 for the current payment owed, the next month's payment and the cost of the repo so we did when we got paid, a few months go by and they did the same thing and this time we weren't late on our payment but they said we were as the last time they had the car repo and we paid they never applied the money we paid for the next month's payment to his account and so when we made our 500 dollar payment not knowing we ended up being a month behind but they never told us anything and then sent the repo man out to take our car again and when we called that's when we found out everything and they wanted another $2000 for us to pay again for them to do this again and at this point we were not going to get the car back so the repo men that they sent packed the car up and dropped it off at our house but didn't return all our stuff, they stole my husband's work phone, his access badges for job sites, our St Jude pendant that his mom made and gave him, My handicap plaque for the window and a few other things and when we call reliable credit they tell us well now that you are not a client you do not need to call me for this as it is not our problem anymore and hung up on him we have had the car for almost 2 years an no problems tell a few months ago.

ONE STAR IS TOO GENEROUS…read more STAY AWAY. STAY FAR FAR AWAY from this company. The irony here is that they're called 'Reliable' when they're anything but. A while ago I financed through this company. Let me tell you the various and unbelievable things they did. On one occasion, unbeknownst to me, they waited an entire month to cash the check for my car payment. So when the next payment rolled around, they took out both payments at the same time. That was to my fiscal detriment as I thought my money was counted for at the time and wouldn't you know it, a check bounced. After that I only paid with money orders. Thought that solved the problem but nope. They called me the next month to tell me my check bounced again. When I informed them I paid with a money order, they hung up. Eventually I moved out of state and informed when afterwards. They said it was a violation of the terms and my car would be repossessed if I didn't pay it off. Luckily I had the remains $3500 balance and sent a cashiers check in that amount. My intuition told me to send it verified mail so someone would have to sign for it. After a few days I checked my mailing reference number to see if the check had been received. Unfortunately I kept getting errors so I called Reliable and was told that it was never received. They informed me that I would have to continue making payments on the vehicle until I can get another check for the balance. That didn't make sense. You wouldn't allow me to make payments because I moved out of state but now I can make additional payments until check for my balance shows up? After a very stressful week of checking my reference number for delivery of the check and talking to various employees at Reliable who had the same story (check never delivered) I finally had a stroke of luck. Turns out I was entering the wrong reference number and the check had been delivered and signed for a week prior. They had the check the whole time. After relaying this information to an employee I was told someone would call me back. Someone called me that evening and said, I kid you not "We found your check in the trash can earlier today." So you mean to tell me someone threw a check for $3500 in the trash and it sat there for a week? Your garbage sits in the office for a week at a time eh? To make things worse they never even reported to the credit bureaus that I paid the car off! I filed a complaint with BBB and they responded basically calling me a liar. Fortunately I have good credit now but even if I didn't, I'd rather throat a cactus than deal with Unreliable Credit ever again.

Michel if I remember very well his name gave me a hard time receiving money, this is the second…read moretime. Everybody else helped me before but this person no. First time he look at me and said he did not felt comfortable giving me money. I asked him why and he said he can not give information. Felt discriminated by him. Now today same thing but this time he asked me to give him personal information which I refused because before I wasn't asked for it and he said that in his location he requieres to know what he was asking for.( no true)

The branch manager (Eva?) was super, SUPER awesome and helpful. I'm in a bind right now and she…read morewent above and beyond to help me get the money I needed and a due date (2 weeks) that fit my pay date from my job. She was so empathetic to my situation, which was not typical at all. The important thing to note in this review is that mine was not your typical loan. I'm ever so grateful and I will ALWAYS use this branch for my temporary financial needs. YOU should too! They are very willing to work with you, help you out of a tight situation and help relieve the stress you're under. Love this branch!!!

Gary was super nice when I went in for a money order. I didn't know I need cash and he was so…read morehelpful. I'll totally go back again!

These guys are the best! Always amazing customer service and great attitudes! I am sorry to be…read moreone of those people who come at the last minute, but I have weird work hours. So appreciate the smiling faces, even at the end of the day. And they even answered the phone after closing time to answer my last minute question! Highly recommend this location!