I stopped in the BECU Credit Union today for a car loan…read more Sharan Gakhal is the lady that helped me. She is such a pleasant to work with, made me feel very comfortable. She is very well educated in her field. I learned a lot from her.I will highly recommend her to my friends!! She finished all of the paperwork in one day. Thank you Sharan.

Can't get loan coupons and absolutely horrible when I tried to set up automatic payment for a car…read moreloan.

Terrible company. I only write this review to warn others what to expect if they work with them…read more They do a bait and switch with Genesis Commercial Capital. They tell you they will fund your much needed purchase, then they tell you it's approved and ready to fund, and to just send them the deposit. Only after you travel all the way to the purchase location and meet with the seller (verify what you're getting is good to go), and you ask for the wire transfer to be initiated, do they tell you that you're actually being funded by a company you've never even heard of or been told about, and that company wants more documents. They ask for things until they find something you can't send them (ie: the original invoice from when the vehicle was first built and sold 8 years ago). Once they manage to find something you don't have for them, they tell you they can't fund and you're out your deposit, your travel costs, and the time and energy you put into buying the asset. Total and complete scam. STAY AWAY.

If I could give this place 0 stars I would. Use you options with small business loans through…read morecredit unions that or grant programs. You will be stuck in a contract unless you file bankruptcy paying double of what your equipment is worth. You will NOT be able to pay off your loan early. Don't be is a rush to own it will save you a lot of headaches in the end. This business is a true predatory lending company. ***NOTE****Predatory equipment leasing involves deceptive contracts with, or, sky-high interest rates ( ), hidden fees, and "bait-and-switch" tactics designed to trap small businesses. Common red flags include pressure to sign immediately, no credit checks, and large, undisclosed balloon payments. These, often, trap borrowers in high-cost debt.

Great customer service. Told me everything I needed to do over the phone and was able to get…read morefunding same day. Madison is the BEST!!

Madison was great. Transferred from Longview location which by the was so soo sooo sooooo horrible…read more But Madison from auburn made it great. Her and her staff was amazing. Thank you. Her service was above and beyond. My experience here was above 5+ stars.

Genie is the GREATEST!!!! BEST CUSTOMER SERVICE and goes above and beyond with our needs! Call and…read moreask for her for your needs! She will take care of you!!

I would be remiss if I failed to give an applause to "Jack" (Chase Bank Representative in Federal…read moreWay). He absolutely exudes customer service. From his greeting through the transaction (cashier's check) he was the most helpful and pleasant bank representative I've ever had the pleasure to do business with. Jack is definitely an asset to Chase Bank, and I would highly recommend the business. With his jovial attitude I expect to see him a branch manager soon.

Wait in line for a cashier two cashiers finish with their customers. The other customer jumps in…read morefront of me, she's finished her business but wants to chit chat with what's now the only cashier. Goes on for several minutes. When she finally leaves I tell the cashier that I don't think chit chat should go before customers. No raised voice, no bad language but because of that she refuses to serve me. The manager seemed unconcerned. This has been my bank for 30 years?

They're great and honestly reliable. I've been out of work due to severe illness and they've been…read moresuper great about working with me on payments, changing my payment date, and all the office staff is really nice. Honestly, they even repoed my car and I'm not even mad. They're doing their best to work with me to get it back. I highly recommend them!

I had previously paid off a loan with them that i had 0 late payments on. They still gave me the…read morehighest interest rate. I was waiting for a settlement and then going to pay them off. The lady gave me the payoff amount and said I needed to pay it before the 31st or id get a late payment on my credit. They received my payment on the 29th. Yet they still put a late payment on my credit. They dont care about their customers.

Great rates on loans and credit cards super friendly stash locations are everywhere. Why not bank…read morehere is the real question. Check out a branch and stop by one today. You will be truly impressed. I was.

I stopped at the Federal Way BECU Credit Union for a car loan…read more The employees, name is SHARAN GAKHAL, she was a pleasant to work with, very well educated in her field. She helped me so much with, the loan and I learned a lot. Very patient with me. Sharan finished the loan in one visit. I will highly recommend her to my friends! Thank you so much for your help.

This company should not be in business, after taking my car's title as colateral they still charge…read moreme 29% on my loan, I think at that point you just become greedy, when your loan is safe with my car title in your hands, you can only foul me once, People if you need money badly try to borrow from family or friends , you gonna pay a lot with this company , find any other way to get your $ before you do business here, and one more thing I sign in to my credit karma account and notice that if you try to give a negative review to this company when you press the submit buttom it will say that there was a error, but when you write a positive review them there is no problem to submit

this place gets a negative 5 stars, don't ever get a loan from these people, complete rip off. i…read morerepeat do not get a loan, i had a great credit score once before above 720,these people enjoy ruining lives. some how it sounds to good to be true. i was looking for a great loan in 2018 i thought at the time the rates were low but some how these people got me in a 36% loan. do the math $221.00 a month from april 18 to now i should almost be done with this loan, they said i still owe another $4,200. they are doing fraud and they should go to jail for what they are doing