I have been with Reliable Credit for nearly a year a now. They were the ONLY place to approve me…read morefor a car loan, even with a previous repo on my credit. My score was horrible, and i was and still am, in the process of building my credit. I had very high interest rate (29.9%) but i was told this, upfront. This isn't their fault that i had crappy credit and i was in desperate need for a car, so i took what they gave me. Their phone fee is a bit steep (like $7 bucks or something) but i always pay online, and have never once had any issues with that either. I will admit i have made 2 late payments (i believe one was 2 days late, the other was 3 days late) they never called and harassed my friends or family or job. About 6 months into the loan, i did have issues with my car and they refinanced the loan and i took out a $1,000 loan added my to car loan to get my car fixed. My interest rate did drop down to 25%, my monthly payments went up by $50 but I'm still sitting at under $300 a month which is doable. I'm guessing all the negative reviews come from people who don't put their priorities first, pay late, don't keep in contact etc....if you're gunna be a few days late? Call them!!!! You have bad credit, take what you can and stop complaining. You put yourself here, now fix it!! My credit score has went up near 60 points since my loan here. I now have 3 other lines of credit, since getting a loan from this place, when previously, nobody else would even look at me because of my previous credit issues. The only reason i gave them 4 stars is because it does take a while to reach them when calling, I've sat on hold for over 10 minutes before, and i remember once, i called 4x in one day and i never got through. I ended up calling the next day. Also, they could be a bit more thorough when giving another loan and adding it to your car loan, i guess i thought it was 2 separate loans at the time and i wanted to pay off the $1,000 loan but was unable to, because it was roped in with my car. No biggie, i understood after it was explained on the phone later down the road.

They're great and honestly reliable. I've been out of work due to severe illness and they've been…read moresuper great about working with me on payments, changing my payment date, and all the office staff is really nice. Honestly, they even repoed my car and I'm not even mad. They're doing their best to work with me to get it back. I highly recommend them!

Great customer service. Told me everything I needed to do over the phone and was able to get…read morefunding same day. Madison is the BEST!!

Madison was great. Transferred from Longview location which by the was so soo sooo sooooo horrible…read more But Madison from auburn made it great. Her and her staff was amazing. Thank you. Her service was above and beyond. My experience here was above 5+ stars.

This company should not be in business, after taking my car's title as colateral they still charge…read moreme 29% on my loan, I think at that point you just become greedy, when your loan is safe with my car title in your hands, you can only foul me once, People if you need money badly try to borrow from family or friends , you gonna pay a lot with this company , find any other way to get your $ before you do business here, and one more thing I sign in to my credit karma account and notice that if you try to give a negative review to this company when you press the submit buttom it will say that there was a error, but when you write a positive review them there is no problem to submit

this place gets a negative 5 stars, don't ever get a loan from these people, complete rip off. i…read morerepeat do not get a loan, i had a great credit score once before above 720,these people enjoy ruining lives. some how it sounds to good to be true. i was looking for a great loan in 2018 i thought at the time the rates were low but some how these people got me in a 36% loan. do the math $221.00 a month from april 18 to now i should almost be done with this loan, they said i still owe another $4,200. they are doing fraud and they should go to jail for what they are doing

I would be remiss if I failed to give an applause to "Jack" (Chase Bank Representative in Federal…read moreWay). He absolutely exudes customer service. From his greeting through the transaction (cashier's check) he was the most helpful and pleasant bank representative I've ever had the pleasure to do business with. Jack is definitely an asset to Chase Bank, and I would highly recommend the business. With his jovial attitude I expect to see him a branch manager soon.

Wait in line for a cashier two cashiers finish with their customers. The other customer jumps in…read morefront of me, she's finished her business but wants to chit chat with what's now the only cashier. Goes on for several minutes. When she finally leaves I tell the cashier that I don't think chit chat should go before customers. No raised voice, no bad language but because of that she refuses to serve me. The manager seemed unconcerned. This has been my bank for 30 years?

This is a review of the mortgage division, in particular, Kameron Wagar. Absolute rock star…read moreservice with a somewhat complicated sale. Kameron referred me to an insurance person when our insurance company clammed up. We previously had a mortgage with them and regretted leaving. Thankful to be back with them for our vacation home!

Lies lies lies!!!!! If i could give a negative i would!!! Nothing like how it was when the bank…read morefirst opened. They tell me they are closing my account...fine i will take my business elsewhere. Then guarentee me that my rent and insurance were going to clear i mean i only had 3000 in the bank so why not right? Spoke to 3 different people and 2 different branches and got told the same. Come 2 days later and guess what my rent was returned and so was my car insurance! NICE! Called back and all i got was umm we are not sure what happened. BS of a bank...its a shame they call themselves a bank!!! Take your money elsewhere this place will eat it and say they are not sure what happened...

Genie is the GREATEST!!!! BEST CUSTOMER SERVICE and goes above and beyond with our needs! Call and…read moreask for her for your needs! She will take care of you!!

Very pleasant banking experience. Very hospitable. This is the bank where they actually know who…read moreyou are without looking at your name on your bank account. Each one of the universal associates is knowledgeable and helpful. Ruby, the manager is a true gem, all those that work with her work well together. Banking at its finest in Auburn.

From the owner: Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater…read moregood. Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style--all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual--and it's not just because we're looking for new gym buddies. We're on a mission to help you manage your money in a way that matches how you live your life. To do that, we're committed to learning more about you than your account number. That's why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It's why our branches feel more like a living room than a bank branch. And why our associates will always remember your name. We've grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.

I stopped by the BECU on Pacific Highway South in Federal Way on Friday 8 March 2024 looking to…read moremake a deposit with an envelop and deposit slip I had already filled out. Specially, I was looking for an overnight deposit drop-off since there was not a rush on the deposit. Upon arrival, the external ATMs were busy and I found parking in the shared lot. Entering the building I looked around and did not find an overnight drop-off. I asked a worker in the entryway if they had one and she said this branch did not have one, though there was another location in Federal Way with one. I ended up making the drop-off at a location closer to the house, though I appreciated the directness of the worker in our interaction(s).

Great rates on loans and credit cards super friendly stash locations are everywhere. Why not bank…read morehere is the real question. Check out a branch and stop by one today. You will be truly impressed. I was.

Have been with Key for nearly 40 years, Twin Lakes Branch. Manager told me they have a strict limit…read moreof $5,000 per day one can withdrawal as of 2 weeks ago? Say what?...He also stated to call ahead to make sure they even had the $5K on hand...WOW! OK, I have credit Unions that will be Happy to accommodate my withdrawals of $5K or more...See Ya!

Very friendly tellers, and speedy too! Never have to wait long while handling my banking needs…read morehere, and that's the way it should be.