I needed Mexican pesos in August for a trip. I normally do the exchange in a Mexican Bank with Cad…read moreCash. But not cities have this facility even if it is the same bank. I looked hard and this place had the best exchange rate in the Fraser Valley. If I need Pesos again that is the place. I did compare bank rates. This is the best

This is the only currency exchange place in this Indian neighborhood. The owner is dishonest and…read morecan do whatever he wants. We had a chat with the customer in front of us while he was waiting for the owner to get the money from the back. He told us the exchange rate. When it came to our turn, we were given LOWER rate, We needed the same currency but half of his amount. Was this owner LEGAL to do that!? No wonder we didn't see any exchange rates posted on the wall like other places. We were glad that we walked away immediately as we found out later that our Citi card had better exchange rate and no fees.

Think twice before trusting Vanex with your money!…read more به هیچ عنوان شایسته اعتماد کردن نیستند. بیش از دو هفته طول کشید تا پول من منتقل بشه و رفتارشون اصلا حرفه ای نیست. اگه ادعاهای منو تکذیب کنن اسکرین شات چتهامونو میذارم. I'm sharing this based on my personal experience. A transfer from Iran was sent on September 26, and I didn't receive it in Vancouver until October 10 -- far slower than what Vanex promised. During that delay, there was no proper customer service, no clear explanations, and not even a simple apology for the inconvenience. I had to constantly follow up just to get basic updates. It felt like once they received the money, the urgency and care completely disappeared. When you're dealing with essential funds, reliability and transparency should be the top priority -- sadly, that wasn't the case here. This review reflects what actually happened to me. And if Vanex claims my information is false, I have all the chat screenshots ready and will update this review again.

هشدار جدی : تجربه بسیار بد با این صرافی به همراه توهین و تهدید از طرف مدیر صرافی که همه ضبط شده…read moreاست. به توصیه پلیس به هیچ وجه با این صرافی هیچ تراکنشی نداشته باشید. Warning to others: Vanex has shown repeated broken promises, refusal to refund, and threatening behavior. Protect yourself and avoid this company for any financial transactions. I strongly warn everyone against using Vanex. I trusted them with my money transfer, but despite repeated promises that the funds would be delivered to Iran, nothing was received. Each time I followed up, they gave excuses and refused to provide a proper answer. When I asked for a refund, they denied it. Even worse, the manager threatened me during this process -- and recorded. When the police became involved, Police advised me that others have had similar complaints and Police recommended to avoid further dealings with them.

I've been using this bank for a few years now and they are great. Super helpful and easy to talk toread more

Best credit union or bank I ever been to fast drive up banking service tellers. Friendly and caring…read moreyet very professional I have a pleasant experience Everytime.

I am a long time customer with Happy Currency Exchange…read more I went to the Richmond location to do a money transfer. I was in the middle of transaction. A middle-aged woman who served me suddenly left and served with another client for money exchange. I waited for her about 10 minutes....I told her you should let me finish my case first then next. but she said "I shouldn't come here anymore because I didn't like the way she did." And she told me to find another agency! She told me again don't come back! At that time there was not any customers and that she was very disrespectful to me! It is a real bad customer service!

Very good rates and no minimum amount, perfect for getting rid of CAD at end of your trip…read more Airports and hotels will charge much more. For example today I paid around 1.31 CAD per USD. The spot rate is 1.3, so really close. The airport one ICE wants to charge $1.35 right now and has $40 minimum. My hotel is probably 1.4 - their buy rate was 1.2 so I assume sell is equally high. The lady who helped me was friendly and inside was clean and air conditioned (a surprisingly rare thing here). Please note that the location on Yelp is wrong. They are no longer located on number 3 road. They are located in the Wal Mart plaza a little east of their old location. I have submitted this change to Yelp.

Best place for currency exchange in the area. I find their rates to be better than of Kingmark and…read moreVBCE.

I have been going to this business for years, mostly for the exchange rate, usually the best in…read moreSurrey/Langley. Recently deciding to buy 1 oz gold wafer. I wanted 2, had the cash, convinced me to buy 1, come back the next day for the other. 1st at $2405, next day $2505, showed the transaction from previous day, quote was "Ya think we sell cucumbers here!!" Well obvious not. Asked for my envelope back, and he was still nattering on as I walked out the door, without me saying a word. When dealing with a source of the worst customer service, I voted with my feet, never to darken his door again.

Best exchange rate around ! Professional, friendly and courteous! I will go there again. Thank you!read more

I find the rates here quite competitive, especially for USD…read more I prefer to come here rather than the popular VBC inside metrotown. The line is shorter here and there is street parking right outside. Quite convenient if you drive and there is a parking spot available. I also like the fact you can do e-transfer or debit card transaction without extra fees. Much safer than carrying large sum of cash for changing currencies. Recommended!

Very fast service - no service fee!read more

I received friendly and knowledgeable service today (shout out to Aaron Wu)…read more The store is clean and organized. staff were attenuative and welcoming.

Went there Sunday March 02 to get Mexican pesos from $500 Canadian. she gave me $6000 pesos. At…read morethe airport the next morning, could have received $1000 more pesos and same at the resort in Mexico. Ripped off

I'v been going here for years. The staff that work here are truly amazing. 5 star customer…read moreservice..... And they now have a claw machine....

I cashed cheques here on and off for years, was a slow process, but had no problems. I tried to…read morecash a cheque there recently, and because of a personal relationship that I have, the owner ( Corina ) refused to cash my cheque and told her employees to refused my business and ask me to leave. It was completely unprofessional, and she was only making a decision based on her emotions and when I had attempted to cash a check there. After this insimane, she called the police and made up a story that had not actually happened. It was one of the worst experiences I have ever had with a business in my life. Because of this internal, she has since gotten her boyfriend ( Bill ) to Harrass me on social media, and he even threatened my 74 year old Mother.