Difficult to find this place. You must be an RBC account holder to exchange US Dollar ! Never…read moreheard of a place telling me your money is no good here. Then they lied and told me that only Money Mart was the only place in Whistler village that exchanges money.

I am sorry to say i did not have a good experience with sending a wire, and i was also told at one…read morepoint after 5 hours that this might not be possible to even send wire. In the morning i had been offered a fairly good exchange rate that had the clerk got the swift number correct it would have been sent then and there but was not and instead i was asked to go back and a wonderful gentleman Patrick noted the mistake the other clerk had made, and stepped in, but i had lost the good exchange rate from this morning by then, if it had not been for Patrick i am not sure this would have got done at all, it was not great. I would love an apology really for the hours of stress i was caused, it really was dredful

Exceptional customer service from Anfisa! I was wiring a large sum of money, and she was patient,…read moreprofessional and extremely thorough throughout the entire process. She made me feel confident that everything was handled carefully and correctly. Thank you, Anfisa!

I'm on the fence about this place. In general the customer service here is very fantastic but when…read morethey have that rare oddity of a snafu things get a little hairy. If you're relocating here and you are going to choose TD bank Canada keep in mind that you have to set up an appointment in order to set up a savings and checking account, they do not do walk ins. You can get an appointment online which I wish I had known about instead of trying in person a few times to get one. This bank is open every single day of the week which is kind of crazy and they're also open after hours, so getting an appointment or doing banking will never conflict with your schedule. The tellers for the most part are nice and super efficient but there are those occasions of where you have the annoying ones that don't give two $hits about moving that line. They also struggle to open on time, I've been there waiting before for them to open and customers have held up their phones so the employees could see that it was past the time to open. So onto that rare oddity of a snafu there was an option that we were advised by this branch to do US bill pay online. We thought great we can pay off our bills by using this easy option. Well it was not so easy after all and ALOT ( thousands) of our money got lost somewhere out there in the world for over a month. Numerous calls to customer support didn't yield much other than go to the branch and the branch was just as clueless and tried to defer us back to corporate customer service. Additionally I was the one that had to constantly follow up. I don't like to push to get results, the business should be doing that for me. Eventually the money did show up which was a relief and I still never got an explanation as to what happened. This will never happen to me again because I will never use online bill pay ever again.

I love these folks. The tellers are always friendly and polite. The managers work hard to get…read morethings done. I've had my account there for over 15 years, and never had a problem. This is unusual, but its a small bank, and that makes a big diffeence.

From the owner: Since 1890, Banner Bank remains committed to being the best provider of financial services in the…read moreWest. Throughout our history, we've focused on delivering competitive financial services to the clients we serve. Our motto, 'Do the right thing,' is much more than a slogan at Banner Bank. It's truly what we expect of our employees and one another as colleagues. Banner Bank is heaquartered in Walla Walla, Washington, with locations throughout Washington, Oregon, Idaho and California.

I opened bank account with CIBC on Feb.2024, for the cash reward promotion, at that time they said…read moreonly need one direct deposit and two pre-authorized deposit should be ok, so I did that, but after 8 months, I still didn't get any cash rewards, so I asked them , the reason is because the BC Hydro bill charged two month each time not one month each, so it is not met their request, I can't get any rewards! this is so funny! I feel cheated and very disappointed so closed the account without any hesitation!

I went to the CIBC Lincoln branch on the 29th around 11.15 am had the worst possible service, the…read morecashier did not know what he was doing, and took very long to assist, I explained when I reached the window that my Mother ( 91yrs) was in the taxi outside and I was in a bit of hurry, believe me, he took twice as long. I asked for some chance of 2 rolls of loonies for my mother to use for laundry. I got 2 rolls of loonies but got charged for 2 Rolls of toonies, as per the receipt attached. If the bank checked the cashier would have been over at closing. I would have hoped that someone would have called me to inform me of the mixup, and credited my account. I never heard from the bank. I suppose they are hoping I did not notice the mixup. Very disappointed with a bank I have been with for over 25 years.

I move my money over to u.S Bank. I was at BMO and decided that I wanted to have my investments and…read moreso forth in one bank so I moved. I also wanted the security of a US Bank. I've been very pleased with the service and everyone is very friendly and goes out of their way to try and help me resolve any issues so I have to recommend US Bank highly.

So far, so good. I had a very bad experience with HSBC in Redmond and Vancouver, so I dropped in…read moreon USBank to see what's what. The counter service people were excellent, quick, and knew their stuff. They immediately explained all of the products they offer and booked a meeting with the account manager in a half hour's time. I went for a stroll around the block and when I came back the manager was very courteous and processed my application online while he was entering my information, handed me the account package and encouraged me to contact him if I had any questions. The next week my bank card came and although I'm not doing any transactions here yet, the statements have been arriving promptly, everything seems very well thought out and easy to understand and efficiently executed. The service charges are the lowest I've encountered. Very happy customer.