1. Monarch Essentials

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Twain Harte, CA

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Monarch Essentials

5.0 (1 review)

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5 years ago

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Studio 3 Salon - Harsh straight lines from bleach

Studio 3 Salon

4.1(20 reviews)
6.6 mi
•$$

Two weeks ago we had the pleasure of meeting a wonderful young woman by the name of Helaina when I…read moretreated my fiance to a mani/pedi and myself to a pedi. We laughed and enjoyed chatting while she took her time pampering us. We enjoyed the exceptional massage chairs as we relaxed. We were extremely pleased with our experience and left more than satisfied. Unfortunately the next day my fiancé's nail polish was all but gone by the afternoon. Not chIpped but gone! She has never had this happen and we were shocked for what I had paid. We reached out via fb pm to the salon who almost immediately responded with utmost apology and offer for us to come in at our convenience to have her nails redone. We were heading home out of the area and they told us to come in anytime. We returned today when Helaina took her time to re-do both fingernail and toenail polish. She was so apologetic and had realized after we had called that the base coat she had originally used had been bad. We hope 2nd time is the charm because Lisa's nails look great and we really enjoyed discovering this off the beaten path, elegant, very busy full service gem of a salon full of friendly professionals to be pampered at.

Balayage who? Kristy was my stylist. In one of the photos I go into detail about my experience at…read morethis salon, please go & read! I left with hair colors from orange to white, blotches from bleach, & straight unblended lines in my hair. Had to go to Sally's & let my 15yr sister fix it (she did a better job). I asked for a refund and was ignored, after texting again I was told no & Kristy said she'd fix it for free but I already had it fixed and even if it wasn't I wouldn't have trusted or been comfortable with her trying again just for it to be worse than before and damaged. I then was ignored once again by Kristy. This was supposed to be a balayage.

Photos
Studio 3 Salon - Blotches of blonde in random spots

Blotches of blonde in random spots

Studio 3 Salon - Blotches of blonde on strands that change colors off and on

Blotches of blonde on strands that change colors off and on

Studio 3 Salon - Random highlights that are all different colors

See all

Random highlights that are all different colors

Monarch Essentials - skincare - Updated October 2026

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