We rented a party bus this weekend for my daughter's quinceanera. The bus was clean and modern…read morelooking. The driver arrived dressed formally, and on time. 100% will be booking with them again in the future. thank you for making this part of that day seamless.

The person I spoke with was great and the driver, Mike, was super nice and the kids enjoyed it.read more

I Love how easy it was to book these services. I was able to do it all online with my card and…read moreaddresses. The company then confirmed via email. It was an introverts dream! I also enjoyed that there didn't need to be one pick up and one drop off. I ordered this service for my sister and her husband for after their wedding, and they were going to be going to a friend's, home, then their hotel. This service let me dictate all that, but it was also included in the amount of time that I booked the service for. So there are options for one way, and by the hour. I was also glad to not have to rent a whole limo, as they have town cars too! The service itself from what i experienced and from what I heard, top notch. Randy was their driver and he made it a fun evening for them. This was so great to hear, especially after some air had been let out of their balloon after some drama from another vendor and then from some family as well. He was polite, courteous, friendly and communicative. They all even ended up at in and out and took some photos! Overall great experience with touch of class, and I will definitely use their services again for a high class occasion or if I need to impress someone. :) I say if this way because the service does cost you a pretty penny, but if you consider how much a DUI is now a days, it's so much better to spend the money this way!!

Great experience with booking several vehicles for a company transportation service to get folks…read morefrom the airport to a special event. I used other private transport companies, and this was the only company to arrive on-time and collect everyone in a timely manner. The drivers stayed connected through each pick up and adjustment and I was very grateful to use a reliable service for our large party needs.

Our driver, Mike was super professional the entire day. Extremely patient as well…read more The limo was very clean and classy. Everyone definitely enjoyed what was provided. Mike, thanks again for everything. Thank you for being patient with us. -Tim

Take your business elsewhere. I promise . Although driver was good to us. He also mentioned the…read moreowner likes to talk smack alot. Boy oh boy was he right. The owner(Wayne) will make extra charges that he already included with the original price without your permission. That's fraudulent. Never had I had to deal with anyone like this from all the time rented a bus. Be careful guys to not stain black leathers seats with your hands. He made up stuff that was broken and never sent the photos.

Great experience an service, Sixto was great and our daughters had an amazing time! I would use…read morethem again

10 out of 10, HIGHLY recommend! Sixto was amazing as he chauffeured around 9 loud and intoxicated…read morewomen for my birthday. From start to finish he was very pleasant to work with. Took great photos for me and my guest, allowed us some extra takes for a tiktok idea lol. Also, someone Forgot a phone in the car and Sixto was very accommodating so late in the evening far past drop off. Just was awesome.

I had this car for a church event for the women of my church for a dinner, it was wonderful- We…read morehad a good time, spacious. We loved our driver, Nelson. we will be back to visit your company Your cars are great I give five stars. All the way

Quick response on my initial query was instrumental- even though it was a wkend Paul was quick to…read morerespond with quotes and my questions. He was Flexible with my requirements.

Very disappointed in this company, I called around for several quotes and decided to use and…read moresupport a locally owned valley business. BIG mistake! Before our night out on the town, the owner was very attentive and helpful which gave me a little comfort, thinking we would be taken care of. As we were picked up at our final destination to head home. The air conditioning, lights, music, pretty much anything electrical in the rear of the limo was not working. Our drive home was hot as this was during the middle of summer. Let's just say it was a not a perfect ending to what had been a perfect night out. I have tried numerous time contacting the Owner to see what we could do to make this right... maybe credit that last hour that we lost, but all my calls go straight to voicemail. I just hope this doesn't happen to anyone else!

Shawna with Image Limousine was AWESOME! We had a limo full of kids and she was patient, kind and…read moremade us all feel very special. The limo was immaculate and water and "champagne" cider for the kids was a effect cherry on top. We love Shawna and loved our experience with Image Limo. They are fair, professional and flexible. Will use again.

I really cannot give enough compliments about Marshall and Black Tie Limos. I will 100% be…read morereferring everyone to Black Tie Limos. And if i typed out every little awesome detail this review would be even longer than it is. I called initially just to get pricing for a Bachelorette party, we wanted to be picked up from dinner and driven around to some bars in the Fresno/Clovis area. After calling around it was obvious that 1. He has the best pricing in town 2. Absolutely the best customer service. Marshall went above and beyond. Our bus of 12 girls felt extremely safe and catered to. At the end of the night tipsy girls were hungry of course so before dropping us off Marshall went out of his way to stop at Taco Bell. Funny enough, the bus didn't fit in the drive through so he parked on the other side of it while i got out to talk the manager into serving us. Marshall stood at the door of the bus to watch that I was okay while keeping an eye out for the hooligans partying in the sprinter, and waited patiently for our $70 worth of taco bell to be ready then took us all home safe and sound. THANK YOU MARSHALL. Our night would not have been as great as it was without Black Tie Limos. **Also he is a trooper about taking group pictures and while staying professional is still really down to earth**

Totally enjoyed the service they provided. They were very professional, on time, and courteous. The…read moreinside of the limo was amazing and we enjoyed our luxury ride to the airport! Thank you again!

They don't even deserve one star... They no showed on my wedding day!!! Per our paid in full…read morecontract they were supposed to pick up our bridal party and us @ 2:00 at wolf lakes and take us to the church. At 2:20 they weren't there. I texted because i thought they were lost. But they had no idea about it. First They said I never paid, then they said I never returned my contract in. So I sent screenshots of our emails back in March!!! Now trying to get my refund. At first they were only giving me a $50 credit, then they said 50%... I text him this morning and said I will be there at 12:00 please have my refund ready. He text back can you come at 5:30 so we can give you a cashier check. I said yes that's fine. I show up right at 5:30 and the office is closed /locked lights are off. So I called him. It goes straight to voicemail. I called him again and he answered. They don't value your time, when you have an appointment with someone you show up on time. A worker from the bussiness next door came to give me my refund in cash... So why not meet at 12, if you were planning on giving me a refund in cash??? Soo very unprofessional!

Perfect service. The driver was friendly nice and very helpful. Our party was very pleased,with the…read morelimo,and the service. Highly recommend this company to anyone.