1. Mom's Spotless Cleaning

0

Belvidere, IL

Mom's Spotless Cleaning

2.0 (1 review)
Closed • 8:30 am - 3:30 pm

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Services - Mom's Spotless Cleaning

Deep cleaning

Maid services

Move-in or move-out cleaning

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1 year ago

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Bubbles & SudZ

Bubbles & SudZ

(2 reviews)

I purchased a Groupon for 3, two hour cleanings. I called and scheduled an appointment for one of…read morethe 2 hour cleanings. They sent an email the day prior to the appointment with the day and time and a link for me to confirm the appointment. I used the link to confirm. The time came and went and no one showed. I didn't receive a call or email saying they couldn't make it. I called the phone # I booked with and the other phone # on their website. I left messages on both and sent an email asking what happened. They never responded to my messages or my emails. Very unprofessional to say the least. I ended up contacting Groupon for a refund.

I called this company and spoke to the "CEO" lynette, she gave me a bid over the phone and told me…read morethe date that she would show up to clean my house. I own rental property so when I renovate, cleaning is the last phase. This CEO told me that she will be at my house and have everything cleaned by Friday afternoon. So, I set up viewings for the house Friday and Saturday. I went down to the house and it was not cleaned, when I contacted this CEO, she said that she had the wrong house number and would have it cleaned by 8am on Saturday morning ready for my showings. She confirmed that this was her intent and what the address was. Of course Saturday morning comes along and she didn't show up, didn't call or respond to me calls or text. This kind of "service" goes far beyond unprofessional. I would highly recommend that this CEO figure out what running a business actually means, before she commits to running one.

Mom's Spotless Cleaning - homecleaning - Updated November 2026

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