At my first appointment, Charles listened to my concerns & offered helpful suggestions. I loved the…read moreway he cut my hair & returned for a second appointment. I just booked my 3rd hair cut appointment with him. I drive down from the Upper Peninsula to have my hair styled by Charles. It's so worth it.

I used to get my hair cut since I was young when they were in the farms location and by south. The…read moreguy they used to cut my hair was good. There was a long gap where I stopped going since they moved locations. I didn't have a car so it was harder to get to the Mack location for me. I have been to their Mack location and ended up getting a hair dresser that had recently been given the go ahead to work on the floor by herself. I had about medium length hair at the time. I do only asked for one or 2 inches off. Little did I know after she was done with the first pass my hair was lopsided and uneven. I was really upset, since it was uneven and significantly shorter on one side than the other. A master or lead hairdresser was insistent that she had to fix her own mess and fuss was allowed to keep chopping off my hair. I recall being so annoyed and upset that they were allowing this person to continue working on my hair. It what is the rule and policy to make sure the hairdresser fix thrown mistakes on the clients. I felt bad for this hairdresser and at the same time frustrated that she was supposed to continue working on my hair. Needless to say my hair was significantly shorter than I had planned when I had stepped into the salon. It was almost 6 inches shorter than I had planned. I'm certain that the whole situation made the hairdresser even more nervous as she realize she had messed up the first pass and felt even greater pressure to fix it after the second and third pass. Remember watching the clock and realizing that the hairdresser that was next to her head cut three people's hair in the time it took her to initially cut and fix my hair. It was pointless to stress out this hairdresser any further and I clammed up let her finish. It was a dreadful experience and wore me out completely. I vowed never to return because I was so frustrated and annoyed at the staff for not helping or fixing my hair so I wouldn't have to have so much cut off. Luckily hair grows back in for me grows back pretty quickly.

A wonderful unpretentious salon in which talented people take their skills to another level…read more Appreciate the atmosphere of a loving environment....

As I stopped in here today I wanted to rewrite my review because it's been a little while…read more I absolutely love the owner, he will work with you and get you any desired color you want. As you can see from the photo I took...those are my 2 favorite People in the hairstyle industry. Nick by far will always be my favorite!!! We went to arts Academy with each other for 4 years for years, and I will always continue to support him hes amazing.

Bridgette did a great job cutting a few inches off and giving it some style especially considering…read moreit was my first time there.

Oh my what a rude experience I encountered yesterday a very mean person by the name of Michelle if…read moreanyone meets this type of unreasonable being at this place which should be about professionalism I would rather not deal with them in any way. I had an appointment that I was running behind on and they let me know that they were going to charge my card whether I got the service or not, I was not a NO SHOW I gave my reasons 4 delay, which were not considered, on this day I had another appointment assisting elderly at a community center in another city, time got away from us but I informed that I would be upholding my appointment, as I spoke she kept cutting me off, was very argumentative she brought up text messages that I hadn't even got about a time change for me to be there earlier, I knew reasonably that I would not have been able to do due 2 prior commitments, that conversation was the worst I do not need to experience AGGRESSION IN ANY WAY from any SOULESS humans... life happens as I explained to this rude girl we can't be in two places at the same time and when unforeseen occurrences occur we have to roll with it either they accommodate the customers or respond in the kind way & offer feasible options to make experiences pleasant at their establishment we are supporting b/c WE DON'T HAVE TO SPEND OUR HARD EARNED MONEY WHERE IT'S NOT APPRECIATED ~ RESPECTED, this rude girl chose not to, I would not suggest for any in that area to support this business just off of this experience alone that uncomfortable exchange was traumatizing for a person who is disabled ~visually impaired, I rate ZERO STARS FROM ME, to add she said that I'm not allowed any get other services in the future based off this MISUNDERSTANDING... ALISHA YOU'RE COOL BUT NOT THESE KINDA PERSONs YOU'RE REPRESENTING I LOVE YOUR NAIL CREATIONS I HATE THAT MINE DIDN'T LAST 4 ONLY 2 DAYS THAT'S WHY I ARRANGED 4 A REDO THANK YOU 4 TRYING TO ACCOMODATE BUT THAT KINDA HARSH TREATMENT STRESSES PAYING CUSTOMERS WE DON'T DESERVE IT, I HOPE THEY TRAIN YOUR STAFF ON ETIQUETTE ~ COURTESY, YOU FAILED THIS TIME!

Sal did an amazing job of transforming my hair into the exact color blonde swatches that I brought…read morein! Check out the before and after pictures. Sal really was just the guy who knew what to do, as always.

I have gone to this Salon for both nails and hair. They use cheap cvs products for nails. Does not…read moredo a good job. The hair stylists that I have seen are horrible. The owner highlighted my hair and turned my naturallyblonde hair pink( highlights). He tried to fix it and turned it brassy. My husband went to see another stylist named Kelly L. she was not good. The salon is very expensive I paid more for this salon then I did going to Birmingham.

Another great day here. Cut, color, and arch wax. Ready for my weekend. I forgot they do not…read moretake credit/debit cards here, but I was saved being able to write a check. Bona is ever the pefect example of professional. I will come here as often as I can to see her. She's made a lifetime client out of me.

An exceptional experience! Nice atmosphere, very welcoming and pleasant people. Stylist Rima M. Is…read morethe absolute best at what she does. Gives me the best blow out of anyone I've tried. I have difficult hair, and I'm very picky. She's so sweet and gracious and understands what I like. You're going to love your experience with Rima!

If you don't want to look the the rest of Grosse Pointe, and have that show stopping haircut ,…read morethese girls can give you the best eclectic haircut ever! People will stop you on the street to ask where you got that fabulous haircut! And proudly say ... Do by hair company the best !

I have been going to Do for years now. I moved to Chicago from GPP 3 years ago and would come home…read moreto get my hair cut by Rupa at Do because I trust her so much! This is such a great neighborhood salon and everyone that works there is truly talented in the art of doing hair. Most of all ladies, they listen to you. Rupa is my stylist and she makes the experience just lovely. She has cut my hair (trims and from very long to short!) and colored my hair and I trust her implicitly! If you are looking for a trusted professional to do your hair, this is your place. :-)

Just went for the first time and am happy to have found a new home base for haircuts. Emily is…read moreawesome and knew exactly what I needed when I was at a loss for explaining what I was looking for in a new cut. She did a great job and I'm so happy with my hair now. Overall, staff is friendly, space is well kept and clean, and quality of service is perfect.

This salon is the cornerstone of the Kercheval corridor in the Park. The owner is present and…read moreensures that everyone feels welcome and comfortable at her salon. My entire family comes here! Amazing, caring stylists who are wonderful.