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Mold Remediation Professionals

5.0 (1 review)
Open • 9:00 am - 6:00 pm

Services - Mold Remediation Professionals

Biohazard cleanup

Mold remediation

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4 years ago

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New Image Restoration & Emergency Services - Reconstruction after a large water damage. New flooring, Sheetrock, Paint,etc.

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His name is Josh. A very fine young man. Friendly, polite & answered all my questions. As of now,…read moremy AC is up to date. Recommended that I change the filter now, rather then later. Also...I'm happy with the outcome!

New Image Restoration was hired for a fee of $1,000 plus tax to remediate a mold issue measuring 2'…read morex 1' x 2' x 1' located within the wooden structure above the bathroom ceiling (sheetrock). The contractor(s) from New Image Restoration removed and disposed of approx. 2' x 4' x 2' x 4' of the ceiling (sheetrock) that exhibited signs of mold, treated the exposed wood with a mold and mildew killer, identified the source of a leak, and recommended that I hire a plumber. I found the quality of the work to be satisfactory however, the identification of the leak was inaccurate, as no pipes were found to be leaking. The contractors were courteous and presented identification upon request before entering my home. Nevertheless, I consider the cost of the work particularly expensive for seniors given that it represents only (1) component of a (3) part job. Additionally, I was asked to sign a blank contract that stipulated a 50% charge, the cost was not explicitly detailed in the agreement. I had to inquire further to clarify this matter. Despite the fact that New Image Restoration was aware of my insurance company's $500 deductible, I was required to pay (2) both payments of $500 plus. Moreover, I began to receive multiple invoices totaling over $1,500 for services such as drywall repair, patchwork, priming, and painting, which were not performed by New Image Restoration or Super Steamer Carpet. It was also concerning to discover that New Image Restoration billed me through a subcontractor, Super Steamer Carpet, without prior notification regarding the involvement of subcontractors. Ultimately, I found it necessary to hire multiple contractors to complete the work on the ceiling mold issue. This experience has underscored the importance of inquiring about the entire scope of a project, including a comprehensive written description and a complete estimation of costs, accounting for any deductions.

SERVPRO of Mount Ephraim/Bellmawr - Like it never even happened.

SERVPRO of Mount Ephraim/Bellmawr

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We can't say enough about the exceptional service we received from ServPro! We had a flood in our…read morefinished basement when the sump pump failed. Keith and his team responded immediately. They evaluated the situation, explained every step of the process and were extremely kind and professional! Keith coordinated personally with our insurance company to handle all of the details and I couldn't have been more relieved. While they were in our home, they treated it like it was their own and having had other contractors before, we really appreciated the extra care. (Even my kids were in love with them and they were very patient with them!!) To have something like this happen was terrible, but to have a team like this come and assist us made it much more manageable. We hope to never need them again in a disaster, but I can't wait to have them back for their other services. We'll be recommending them to everyone!

It's Friday afternoon, your water heater has just turned your basement into a unique form of…read moresoup/sauna. What are your options? A mop and bucket? Rent a shopvac? Screw that dear fan, call these guys (after you call your public adjuster)! They came into my house late on a Friday evening. Pumped out the water, isolated everthing that had been destroyed into sealed plastic bags for the adjuster, put the rest up on blocks, wiped and sterilized everything from the doorknob in, and set up enough fans to have my home hovering lazily an inch above the ground. Over the next two days they were in and out verifying anything further that needed to be tossed and that everything remaining was dry and clean. They were professional, polite, and I would use them again in a snap.

Mold Remediation Professionals - damagerestoration - Updated October 2026

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