I don't know where the negative reviews came from, I had great service for a good price from…read morePro-Tech Autoworks. They got the job done on short notice with no add-on diagnostic charge like so many shops charge these days. I'd give them 10 stars if I could. I highly recommend Bob and Joe! Good work for a good price!

Communication is absolutely awful. They're not professional even though they like to act like they…read moreare. Had my car for 2 weeks longer than needed, no updates from them. I had to call every time. When the day finally came, dude tells me "I said it would be ready today, and it is so that's good by us." I was told it was going to be ready 8,7,6,5,4,1 days before that. Every day it changed

Man, my car has been fussy lately.. check engine light came on and could feel that my Mini Cooper…read morewas not running right. Dropped my car off same night (convenient drop box for keys on the side of the building - yay) and got a diagnostic the next morning. Bob was super cool, and it is very comforting to know that this shop knows Minis. It doesn't hurt that they are right across the street from my house and I have only heard good things. Turns out I needed to replace some spark plugs and I decided to replace the ignition coils while we were at it. So glad I did since my car runs fantastically now - I can tell a huge difference from even driving it a year ago. Super smooth. Thank you guys! Will be back, just not too soon hopefully.

Very bad communicators. Had my car for 3 weeks and the day of being ready kept changing every…read moresingle day. There was zero reason to have it that long, and there were no updates from these guys, I had to call every day, multiple times per day. I kept being told they would give me a call back, which never happened. They ordered a part for me and it got sent to the wrong store, because they have 3 names: Milex, Mr. transmission, and also Protech. Too much room for confusion, too much miscommunication. I would never take my car there again, and the owner (Bob) needs to retire and stop being creepy toward women. He's made multiple remarks about my mother that are extremely uncomfortable and creepy as hell.

Much to our chagrin, the 2016 Nissan Altima we just bought last Friday needed help. The engine…read morelight was on and car was doing the shimmy-shimmy shake-shake (forgive my technical jargon). Case Automotive took us in with no delays, fixed the issue, and had us out the door by day's end. The shop is mid-transition with owners (from Rob to Chris). Both were there today and both treated us well and straight-forward, and I didn't feel like I didn't want to be there. (I often feel out of place in an auto shop.) I am happy that my adult daughter and I have both found our new go-to car care shop just minutes from our house.

Very unprofessional business. DO NOT use Case Automotive, -…read moreThey do NOT contact the customer for any updates. - They do NOT return phone calls. - Their voicemail box is full so that you CANNOT leave a message. - They did not issue a written estimate for repairs. - When they presented the bill, it was upcharged for an additional part. We refused to pay for this additional charge. The owner/manager was very rude and discourteous. They did reduce the invoice to the original quote.

I've been coming to checkpoint for many years. I trust them. great customer service.read more

Checkpoint motors was easy to work with. Online booking, though they appriciate a call for the…read morechance to connect with their customers. Quick and responsive, reasonable pricing. I'm happy to be a customer, I plan to use them again.

Friendly knowledgeable staff that are quickly responsive to any question or request Quality work,…read morereasonable turnaround time. They took care of EVERYTHING!! Even assisted with a rental. I recommend them 100%!!!

Took my Jeep Trailhawk in for a quote on an out of pocket project, several items needed to put it…read moreback into factory status. Dustin worked with me to get the details. After our discussion, he gave me a very favorable quote, and we scheduled an appointment to bring my car in. I brought it in and the Manager Tim took over, got my rig in and offered me a loaner while the work was being done. Tim kept in contact with me while the work was being done to be insure we were on the same page, and had my car ready for pickup as per schedule. They did a perfect job, every detail was complete as we had agreed, they washed my car and it looked like new when they were finished. Check them out before you put your car in with anyone else. I definately will only used these folks for any work in the future.

The girl at the front desk acted like she was very entitled. I'm assuming she is related to someone…read morethat owns the company. I had to take my car back twice to fix my carburetor. Before I left, Jason told me that more work is needed and to call them in 2 months and make a new appointment??? I talked to a few friends from Oregon City and they all told me the same thing, that the place has never been the same since Jim handed the company over to his kids.

Front driver's side carpet sopping wet and seat torn when we got our vehicle back. $1750 estimate…read more$2490 when we picked it up. Front dash and turn signals not working though $113 of the bill was to fix lights. $156 was refunded when we called about the issues. Not a place I would go back to.

I backed into something and broke the tail light on my truck. They said to bring it by at 10 today…read moreand they'd replace the light and buff out a small scratch while I waited; said it should only take about 30 minutes. I handed them the keys at 10 sharp, it was done 22 minutes later. Tail light replaced, buffed out a small scratch in the paint and put a little touch up paint on to keep it from rusting. A repair place that does what they said, when they said, for the price quoted and does it quicker than they estimated... and did a perfect job. Unbelievable.

What keeps me coming back to Austen's for auto-body work is their high expectations for their own…read morework. Over the last 15-20 years, we've brought in several different types of vehicles -- from a Honda Element an International truck, and the repair work is always excellent. Some insurance companies have tried to make us use other local "preferred" body shops to streamline their process, but we won't do it. I'm not willing to sacrifice the way my car looks, or the quality of the repair, just to save a little time for my insurance company. As long as I have a say in the matter, I'm going to Austen's.

We recently had Vision Diesel do some performance work on our 2013 F-250 6.7Litre Diesel that we…read morepull our 5th wheel with. They were Professional, Friendly, Knowledgeable and easy to work with. They helped unlock about 100 more HP. We are very happy with their work. Highly recommend if your looking to find more HP. 5 Stars Clint & Tami Canby, OR

Over the years have had them do work that I either didn't have time to do myself or was outside my…read moreskill set. Recently had them install a new turbo on my old truck. Another awesome job, plus they gave the truck a solid look over and saw a few small things they recommend I take care of. Loved that they pointed these out even knowing that I would do those things myself, which I did right away. Good work, honest people, and fair prices.