George the owner and his crew were amazing and wonderful to work with! His crew is so hard working…read moreas we had a very tough tile restoration that they magically made beautiful again! We bought a Spanish home built in 1929 and the converted downstairs bonus room had Mexican pavers. They were very messed up from carpet, glue and adhesives. We never thought they could be restored... However George assured us he'd figure it out and he did! We are SO grateful! It was worth every penny!

I received a phone quote and consultation from George . Although I ended up a different route, he…read morehad the best tile cleaning process and advice compared to the other ~5 local companies I talked to. He was happy to answer any tile questions and very responsive. He didn't try to upsell any unnecessary services. He sounded very experienced. Thanks!

Efficient and friendly service! Made my house smell so much better with couch and hardwood floor…read morecleaning. The product they used for my hardwood floor and couches didn't leave any residue or staining. The couches took a little over a day and a half to dry but we had planned to be gone anyway after cleaning. I forgot to ask for before and after pictures but I highly recommend for the price and how clean everything came out!

Sebastian and Fernando are gems! They are friendly and helpful; service with a smile. They were…read morepunctual, came in, and got the job done fast! They made sure I checked every nook and corner after they were done to make sure it was clean to my satisfaction. They take pride in their work, and it shows!! They also offered tips to keep the tile and grout clean. Will I recommend them to family and friends? ABSOLUTELY!!! PS they also gave me a gift before they left!

Hello, I rarely leave reviews, but I feel compelled to share…read moremy experience. I paid $300 for a carpet cleaning, yet the carpet was still dirty afterward. While the company did offer to return, I believe the carpet should have been properly assessed and cleaned thoroughly the first time-especially for that price.

I was very worried that the tiles for my entire apartment could never get fully clean again for…read morebarefoot/socks walking since the previous people that lived here didn't seem to take their shoes off. I requested a quote on Yelp, and got a quick response from Ty! I texted him photos of the tiles and gave measurements of my apartment, and he was quick to respond with an exact quote with amazing pricing - and easily corresponded via text for coordinating the appointment. He was able to come in the next day. On day 1, my tiles were thoroughly cleaned and I could even walk around with socks! On day 2, he came in to apply sealant and wax after the tiles dried overnight. See photos, I'm so happy with the clean results!

A great job and my tenant is happy with the result. The price was reasonable and the service was…read moredone as quoted.

Originally I called him last month to regrout outdoor stairs tile. In the course of removing the…read moregrout , he said that the underlayment was water damaged and he removed 5 treads of tile to explore and possibly replace the undergarment. It was water damaged, and the risers and the treads had to be replaced. However, he "doesn't do wood "so I had to engage someone else to replace the plywood on the risers and the treads, which I did. He returned and we went jointly to Dahl tile to have me buy some Triton water board and some red guard for waterproofing. He wanted me to use a Schluter metal edge guard as opposed to replicating the original 45° mitered edge where the riser tile and the tread tile come together in a grouted joint. That design change ( which is easier on the installer) would result in a metal half inch rim /strip running across the top of all the stairs risers . I have quite a bit of this tile inside and outside my house and it's all done in that tile edge to tile edge fashion without an intervening and visible metal strip He said he's unable to adjust his tile saw to that 45 degree angle and was not gonna be able to apply the tile in the original angled edge to angled edge configuration withOUT the Schluter edge. I asked him why he's telling me after he had removed the tile and a visit to the Dahl tile that he could not install the tile in the original configuration . He became annoyed and agitated and essentially walked off from the job site at 10am with the removed tile and 5 buckets of trash and a stack of unused triton board that I had paid for (that he did not fully install ) .,,,, just sitting there on my patio I never heard from him again. I never had anybody walk off a job site like that , especially after getting that deep into the job. Maybe he is good with grout repair ... Doubt I will ever know .

We live in the Inglewood area and despite our berber carpet only being two years old, it had…read moredefinitely seen better days. Sunset Carpet & Tile got it looking good as new again! The before and after photos speak for themselves, but I'll just add that Jeff was personable, communicative, and easy to work with. He knows his carpets and knows how to clean them thoroughly. We have a large dog who tracks in dirt and dander and is known to slobber on toys and treats (and also occasionally vomit up said treats). I didn't even really notice the pet odor until Jeff took care of it and it wasn't there anymore! He did a deep clean and also got out all of the stains (despite my prior attempts at removing them). It didn't take long at all. He took care to dry the carpet as much as possible, and gave good advice on future stain removal. Overall, I can't recommend him enough for your carpet cleaning needs in the Southern California area.

Jeff did an excellent job on our sofa and reclining chair. I will definitely call him again.read more

After a brief back and forth, Randy came over to my house to assess the work I needed done on…read moreexisting tile. The tile in one bathroom was discolored, and he said it could be cleaned and sealed, and we needed tile flooring in our other bathroom replaced. Randy was friendly and approachable, and I planned to see how the smaller project went before hiring him for the larger project we needed tackled. Unfortunately, the experience was awful. A subcontractor/employee showed up on the agreed date to clean and seal the tile, and spent a couple of hours what sounded like physically scraping the tile - not what I expected. His coworker showed up a couple hours later, and told me that this plan was not going to work - that even if they could get the tile clean and seal it, the staining would come right back. He told me to have them leave, because Randy would still charge me for them being there. I went in the bathroom after they left, and it literally looked no different except there was dust everywhere - they did not clean up. I waited for a follow-up call or email from Randy - nothing. I was mad, but decided to put it behind me. A week later, I received a bill. I wrote a very frank email to Randy explaining my disappointment with the workers sent, the fact that no work was even done, and my confusion that he didn't even bother contacting me afterward. He apologized profusely and said he would follow up with me the next day. He did not follow up with me about the work, ever. But I have still been getting bills from this company!! I have emailed him multiple times, and he's told me to ignore them, but that is not an acceptable response - every time I see one of these emails, I am newly angry about the time I wasted on this endeavor. I gave him plenty of time and opportunity to make this right, and he did not even bother to try. I am writing this review because once again, I have gotten an invoice for this "work". Would not recommend.

This company did an excellent job regrouting my entire bathroom including the shower. The tile is…read morethe 4"square ceramic you rarely see anymore...Now, it looks brand new. Highly Recommended!

If I could give negative stars it would be at least negative 10…read more Stay away from this service provider and from Peter. He charged me $1500 for a shower tile cleaning and regrouting. No words needed, just take a look at the pictures. In addition to that, I have not been provided with a written estimate. We agreed on $540 for tile cleaning, repairs, recaulking for a shower + $125 for bathtub recaulking. When he started the work he suggested to redo grouting for the whole shower: I'll do it for one fifty" he said. I repeated to make sure "one fifty"? Yes. So I assumed he'll charge me an additional $150 for regrouting. It turned out he meant $1500. This business should not be on a market at all. I was not provided with any receipt as well. Update. The answer from Peter is just a joke. The pictures he provided as "before" are actually pictures "after" so nothing changed accept for the neat unsanded grout that I had was removed and replaced with rough sanded grout, the excess of which was not removed properly, so my whole shower has a rough surface now. Very hard to clean surface. One more time - pictures Peter provided in his reply are pictures "after" not "before", so he didn't even clean the tile in corners! (I paid him for tile cleaning and regrouting. (I didn't pay you $550 for four corners- are you insane?! The estimate included thorough cleaning!!! Which you did do as well. My shower actually looked better before, I regret that I ever hired you. I doubt that any of 4-5 starts reviews are true customers' reviews. I regret that I didn't check all of them before hiring. The only true and honest review is from Charley. This business is a scam and they don't have any experience working with tile cleaning and regrouting. P.M. I request the receipt from you business.

I called this service because the tiled shower in my guesthouse needed a re-grouting and new…read moretenants were moving in shortly. Peter came out and gave me a very fair quote for the work. He mentioned that they could also refinish the engineered hardwood floors, which had started to look pretty worn from the last tenants. And, he said they could also clean and seal the Saltillo tile at the outdoor patio. He explained exactly what they would do to clean up the finishes, which products they would use to refinish and seal them, and how long each endeavor would take. The next day, Peter and his crew were out in force, they did what they said they would and everything looked spectacular. Peter even came out the next day to make final touches on the shower. I really couldn't be happier with the work they did, inside and out. I recommend them highly for the quality of their work and professional integrity.

I contacted Jerry for two large area rugs after having a puppy who has struggled with potty…read moretraining. His communication was excellent - quick & clear! He came over, assessed the rugs, and got to work. They are cleaner than they have ever been & my house finally doesn't smell! So grateful for his help and kindness. Will definitely be recommending to friends and neighbors! :)

What can I say... over 12 years now working with Jerry! This man has practically watched our 3 kids…read moregrow up -- and trust me, he's had to prove himself every single time. From mystery stains to full-on disaster zones, Jerry has seen it all in our house and never once flinched. There is truly no one I trust more for carpet, rug, and upholstery cleaning than Jerry at I Work With You Carpet Cleaners. Jerry is the kind of service professional who actually shows up on time, does exactly what he says he's going to do, and leaves everything looking better than you thought possible. Over more than a decade, he has been consistently reliable, thorough, and just genuinely great to work with. He treats your home like it's his own, and that kind of care is impossible to fake -- especially after 12 years of repeat visits. The results speak for themselves. Our carpets and rugs have held up beautifully over the years, and a huge part of that is Jerry's work. He knows his craft inside and out, uses the right products and techniques for every surface, and takes the time to do the job properly rather than rushing through it. Jerry Dollison is your guy. He has earned every bit of our loyalty, and I cannot recommend him highly enough. Do yourself a favor and give I Work With You Carpet Cleaners a call. You won't regret it.