Modesto Arts Medical Grp was fantastic when they were in business. Beginnning with Delmar Tonge, then Randy Winter , and ended with Dr. Pfeiffer. Unfortunately, the practice no longer exists. Dr. Pfeiffer was last man standing and he gave referrals to gynecologists who were no longer taking patients.Ive been trying to replace these great doctors for a few years now . No luck. Our healthcare system has really gone downhill in Modesto. Unfortunate. They no longer exist and no way to obtainn records. They had transferred the records to Hera group who lost my records since they never got me in. I have been on wait list for a few years now. Still no appt. read more

I absolutely loved the doctors I saw here, and I don't often have those feelings about doctors. Dr. Clare is who ultimately delivered my baby, but Dr. Feist is who oversaw my 41-hour induction. I consider Dr. Clare something of a savior because he saved me from having to have a c-section after maxing out at four hours of pushing. He is the coolest dude ever. I love his manner -- super calm and reassuring. I knew I was in excellent hands in his care and felt privileged to have him deliver me. Dr. Feist grew on me. He was monitoring me for high blood pressure, and at first he kind of pissed me off because he kept me waiting for an hour just to tell me obvious shit like "drink more water," as if the three liters of water I drink already wasn't enough. But then in one appointment we were making smalltalk while we waited for the nurse, and he opened up a little about his fondness for comic books, and he suddenly became very human to me. Who doesn't love nerds? I was cool with him from that point on. Mostly I liked him because his cervical checks didn't hurt, and I expected them to hurt. I felt like he was very gentle with me, even in the way he induced me. It was like a slow burn...start off with Cervidil, then Cytotec, and finally Pitocin. He also allowed me a say in my own induction so that I never felt scared or unsure about what was happening to me. I also saw the midwife, Irene Feaver, quite a bit throughout my pregnancy. I liked her a lot too in spite of her tendency to call me "fluffy" (euphemism for fat). She barged into my room in labor & delivery to congratulate me on my baby. Despite not being happy about being caught naked while on the toilet, I thought it was great that she remembered me and that she cared enough to stop by. I only saw Dr. Samizay once, and neither I nor my boyfriend were especially impressed. She's the only doctor I had any negative feeling about, and last I was at the office, her name had been removed from the list of doctors at the practice. Maybe they got rid of her? The way it works is that if you deliver at DMC you'll have any one of the MAMG doctors delivering you. It just depends on who's on call when you're ready to deliver. And if you're wondering if you should deliver at Memorial, don't. DMC was pretty great as far as hospitals go, and any of the MAMG doctors are people you want delivering your baby. It was super convenient going to MAMG and using DMC as my hospital because they are so closely connected. God forbid I ever find myself pregnant again, but I know who I'll be using as my OB/GYN if I do. read more

Like all of the other reviews, clearly Dr. Clare is the best doctor at this practice. I was lucky to have him deliver my baby. I will have to agree at how rude the front desk people are...the girl literally never would greet me. Like wouldn't even say hi, would just stare at me until I said something The rest of the staff (doctors assistants, ultrasound tech) are all super sweet and helpful. Dr. Clare is great, I had a high risk pregnancy and he was awesome and also delivered my baby via c section. Highly recommend. Dr. Samizay is smart...not the friendliest doctor if that's what you are looking for. I liked her though, although it took doctor Feist only 10 minutes to diagnose me with something that she had just blown off when I told her about it, which is why I wouldn't necessarily recommend her. I think if she worked on her bedside manner a bit, and took a bit more time, really listening to her patients, that she could be a much better doctor. Dr. Feist visited me in the hospital and was very interested in my symptoms and made it his mission to figure out what was wrong and I appreciated that so much. Great doctor as well. Overall I would go there again if I had to go through my pregnancy again. They have some improvements that could definitely be made...starting with the front desk. read more

Didn't even get to see the doctor I was scheduled for! I showed up 30 minute EARLY to my appointment! I was told that because my questionnaire was not yet filled out I wouldn't be able to be seen, but they had just called me saying to come in 30 minutes early to fill it out!! On top of that the receptionist had an attitude and gave me someone else's login info!!! I realized it once I got to my car and brought it back! How do you give me another patients login and name, after I told you what my name was?! And her response was "Oops", not an apology not an acknowledgement of the mixup or her earlier attitude! That was my first and LAST impression of the staff. If you can't properly handle login info, I don't want you handling my medical records or insurance info! And it's a shame because the doctor I was scheduled to see had great reviews! Won't be rescheduling. read more

The five stars are for dr Clare and only dr Clare. I reside in Manteca and my insurance covered Dr Clare as a high risk specialist for my fourth pregnancy - I am high risk and it was my fourth cesarean. I only trusted the doctor that I had for all my pregnancies but he retired so I was extremely worried having to see a new doctor. I am really happy that I was able to have dr Clare to deliver my baby girl. Thank you Dr Clare for delivering my baby safely and during my cesarean , I truly saw the quality and professionalism as to why he is great at what he does. Trust is a big key when putting your lives in the hands of a doctor and I truly did trust him during my surgery. I would recommend him to all my loved ones that were pregnant. read more

A review on a gyno right? Yep; why not? I mean all women need one at some point in their lifespans and well until I scored by locating Dr.Pfeffer I had spent the past 20+ years searching for one that I could actually brag about....I can do that about him and its a business.. So here goes... On an interesting note this practice is comprised of ALL male docs aka: Gyno's... So if your looking for a chic only MD continue the search..... Myself, I've found male MD's to be on the whole, more gentle and well just all the way around better OBGYN's for fulfilling my needs as a patient...... At least for me and since I'm the one writing the review that's how I'm rollin it out.... And I do not have issues with men and actually find them easier to get along with than females; less cattiness I suspect. I'm not into procreating myself so you won't be getting any pregnancy reviews or personal experiences from pregnancy HOWEVER the office is filled with oh say 99.9% of expecting women and I was the odd ball out as not being one. MAJOR +'s for this practice: ~ Dr.Pfeffer - to me the cream of the crop and Master of the female anatomy and in a purely professional manner. ~ Dr.Pfeffer actually "listens" to you ~ The DaVinci Method: State of the ART method for performing a hysterectomy. If ya haven't heard about it you should especially if your a chic. If given the choice to go traditional or DaVinci; DaVinci is the only way to fly; do the research and decide for yourself. It's your body be informed about it. Dr.Pfeffer is specialty certified; used it on me and I swear by it and him. ~ ON~Call Doc's: ALL the doc's in this practice take turns rotating after hour calls including evenings and weekends. I scored when I needed emergency surgery at midnight and got Doc Pfeffer my original surgeon. Scored I tell ya ;) 2 surgeries with Doc Pfeffer one scheduled one emergency; he seriously RoCked them both. ~ BED SIDE MANNER: Dr.Pfeffer has amazing bed side manner and manners period. He conducts himself professionally, compassionately, logically and skillfully. 4 necessities at least for me. ( - ) NEGATIVES: ~ The office staff. The women. I've encountered ALL of the clerical staff and unfortunately all of them are consistently condescending, rude and seem to forget that it is the patients who give them their paycheck; not the docs. HOWEVER the back office girls; the ones who actually take your vital signs & prepare you to see the doc, have ALL been super friendly 100% of the time... ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ LOVED Dr.Pfeffer from the first minute I met him as he was a straight shooter just like me: No tiptoeing, sugar coated BS from him. Just shot straight from the get go, ran a bunch of tests on me and wham! Diagnosis came in and I was finally going to get my surgery only this time it was actually medically warranted as my internal junk that I had wanted finito~extracto was finally busted and ready to move onto to greener pastures... I would also learn that doc Pfeffer was one of the few Guru's of the DaVinci Method and that was an added bonus being of the type that I care about my physical appearance and take great care of myself both inside and out (smoking and indulgence of the adult beverage does not count).. SO with this particular method you are left with 3-5 TINYYYYYYYYYY scars and recovery was super speedy as well. What did I have done you might be asking yourself right about now? Complete Hysterectomy ;) WHOooohOOOOooooT!!!! and I feel oh 10 pounds lighter and healthier than i have in DECADES ;) Don't let yourself be fooled by the horror stories and the like ladies. I went into it with no fear, wanted one for decades finally got it and found the most amazing matter of fact doc with deff skill in Dr.Pfeffer. Final Grade: A ~ The End ;)~ read more

Modesto Arts Medical Group - List of all docs... - Obstetricians & Gynecologists Near Me - Modesto, California

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Horrible front desk, just rude. long wait times, no apologies.

I've been seen here for most of 2019. Haven't had a great experience to be honest. There seems to be little cohesion between everyone in the building, from office staff to RN to schedulers to physicians. It's like the wild, wild west where everyone's out for himself, doing his own thing, and the patients are the ones who suffer. Start with front end. Schedulers will claim there's no openings even when a physician has said to squeeze you in. I've been billed for things I didn't receive, I've not been charged for things I did have, and later gotten bills in the mail with the corrections. I've spoken with their billing office who give different rates than the office staff tell me at time of visit. I'll be told to pick up lab slips and the front office will claim they can't find the paperwork. A lot of mix ups. But then let's move on to the medical providers. Nurse Melissa. She is the sentry on the phones, preventing anyone from ever getting through to a doctor. Even a simple question? You have to make an office visit to have a conversation with your physician. Melissa will relay messages back and forth, but never in a timely manner; if you leave a voicemail for her one day, she may or may not get back to you before end of business. Sometimes she'll leave me waiting over a weekend because the dr who's name I mentioned isn't in the office (I suppose asking the dr who's in the office never occurred to her?) I can't imagine this is accidental, but suppose the doctors don't want to be bothered with petty calls and have asked her to field them; however, the end result is patients sitting in the dark unable to know how to proceed. Let's move on to the physicians. I have some health complications, which is why I went into this office. Each physician I've seen has a different answer for how to address my problem. One physician will hold off medication, and then the next office visit a different physician will say "I would've started you on ____ immediately!" One dr did an invasive procedure in the office, but when I questioned a third physician about it was told, "there was no medical reason for that; I don't know why Dr___ did that." !!!!! And when questioned about such varying practice, their answer is, "everyone practices medicine differently." Makes you wonder why they're all part of the same practice if they have such wide methods of care. The obvious solution is to try to always see the same dr. This is easy enough for scheduled office visits, but once a complication arises getting ahold of the specific dr becomes problematic. Leaving messages on RN Melissa's voicemail for your specific dr will result in much longer wait times, because if that physician isn't in the office the message just sits in a queue ignored until that dr checks messages. It could be they aren't even on-call and you get ignored for 3 days (happened to me!) There's absolutely no continuity of care, and if your needs are urgent it really comes down to luck of the draw as far as who's on call or in the office when your need arises. Moving onto lab confusions. I've had the physicians tell me they will order certain labs, but somewhere along the paper trail between MD order, RN input, and office staff, labs disappear. More than once I've had to come all the way into the office to manually pick up lab slips that were somehow misplaced/lost/forgotten/you decide. I once asked office worker Karen TWICE about a lab the dr wanted to order. "What about ____ lab?" And "Are you certain Dr ___ didn't want this lab?" And she assured me the lab wasn't ordered and dr didn't want it... only to later have to deal with a condescending lecture from RN Melissa for not picking up all my lab slips and getting everything done. Once Melissa was so angry with me over a lab she had to re-write that she started putting extra syllables on her words, as she shouted into the phone it was a "LABBA ERRORA!" (lab error.) I couldn't believe her lack of professionalism. Let's be clear, errors with orders are never, never the patients fault. We don't have access to the system, we can't write our own slips, and we pick up whatever we're given and get it filled, but can't force the labs to fill the correct tests. So to have poor attitudes about office errors is immature and unprofessional. And it almost wouldn't matter quite so much if they were kind, apologetic about errors, and did their best to get us the medical care we need. However, kindness doesn't seem to exist in this office. The physicians are professional, but I wouldn't describe it as empathetic, just,.sterilely, coldly professional. Everyone else in there are just plain rude. There's got to be better OBGYN options in Modesto. read more

This office cancelled and rescheduled my appointment at the last minute three times. I live over an hour away so two of those times I was already on the road when they cancelled me. On the fourth try they didn't even bother to cancel on me even slightly ahead of time. They waited to turn me away IN the office because the doctor was "running behind" and "couldn't fit me in". Couldn't fit me in for my scheduled appointment! This place is a joke. I had to find childcare and request work extensions FOUR times in an attempt to see a doctor here and still never got to. The parking is outrageous also. Took me 30 minutes to find a place to park and it ended up being across the street and down a block and a half. read more

The doctors and the staff are very friendly but the time management is ridiculous. Appt at 11 and didn't get called back till 11:45 it's now 12:12 and still no doctor. read more

Made the mistake of 'sticking around' at this facility in hopes that things would improve, but 1 year later, I'm right back where I was with my previous issue. I'm definitely researching a different place to go to. read more

The office staff are really rude, I mean really rude. I didn't find the doctor I saw, a young woman, to be overly fantastic, not enough to make up for the vultures who man the phones and the desk. While I wouldn't rule out returning I went because I was experiencing a pregnancy complication and the whole experience was bad, on top of it being bad to begin with. I kind of felt that everyone could have been a little kinder, gentler, and shown some compassion. read more

They have the worst doctors do not recommend this place at all !!! I had my blood taken out to get genetics testing done for my baby and they never told me my results until i asked my doctors she went out to the nurse to get my results for the genetics testing she told me everything came out good on my blood test results i trusted her word because she's a doctor..turns out they never had my results because they lost them... it's sad to say that doctors now do not care all they want is our money.. read more

Alright updating my review. Over the course of 6 months at this office, only once i was seen within 5 mins, that felt like doctor was in rush and had to be somewhere and thats why i was called in very quickly. Other than that, all my visits i waited more than 45 mins to an hr from my appointment time to be seen with Dr Fiest. He was always running behind. Thank God i had family at home who was watching my oldest, else can you imagine if you had to pick up your child from a day care on a certain time or had to release a sitter at certain time but you cant bc doctor is never on time and doesnt respect your time. Everytime i called to say i was running behind, i was asked that how many minutes, if more than 10 mins they would have to resch my appointment. Really?!! What about the time i waited all these months. No issues with front desk staff or medical assistants, they were always nice and prompt. So on the day of my delivery, Dr Fiest was on call. He was present at the hospital but Not once he came into my room to check up on me or say hi. Never in postpartum, instead Dr clare showed up at postpartum and was nice/approachable. With my over all experience, i will not be coming back to this office again. read more

I came here for my first pregnancy and loved Dr. Pheffer and Dr. Harvey. I was not a fan of the front desk girls though This pregnancy the front desk girls seem a lot nicer and I love how they can get you in the same day you call. Dr. Harvey is gone but Dr. Dorsey is so nice and really listens to you and your concerns! read more

I've been to this office numerous times and they NEVER know what's wrong with me...instead sent me to a doctor 3 hours away. Also their receptionist staff is extremely RUDE. They told me that another doctor needs to deal with me in a very rude way. Never coming here again. read more

Doctors are lazy and just write you off, other than Clare, which he is impossible to get in to. Literally had a doctor tell me "I don't know what's wrong with you but here's some birth control". Meanwhile, symptoms are still present. Switching to an office that actually cares. read more

Honestly my wife is 23 weeks Pregnant and they couldn't tell us our baby's gender. We were scheduled for a returned appointment and when we came they told us that our appointment was moved to a week later and that we wouldn't be able to get a sonogram to know our baby's gender. So we were basically left in the dark. They doctors don't seem to care to be personal and some don't explain what they are about to do to you before they do it. They will just start touching without any warning. Not happy with this place at all. read more

Dr. Dorsey is unbelievable!! He delivered my son via C-Section with such grace and professionalism. I was not nervous at all going into my scheduled section-due to a breech baby. He gave me such comfort during my whole pregnancy and up until my last post 6 week appointment. I picked him to be my doctor as he sat and listened to each of my questions during my appointments and was extremely gentle and kind. After seeing all the doctors at this practice, I knew instantly Dr. Kharry Dorsey was the one for me and my family! read more

This office was recommended to me by a few people! When I called to make my first appointment, the office staff were very friendly and accommodating! When I went in for my appointment, I didn't have to wait long to be called back! Dr. Pfeffer is very knowledgeable and straight forward (which I happen to appreciate, especially when it comes to my health). read more

I was hesitant when it came to finding a gynecologist but was pleasantly surprised after my first appointment here. My new doctor is Dr. Howe and let me tell you she knows her stuff. She took the time to listen to my history and any concerns I had. She was great at explaining what to expect during the appointment and for any future appointments. The receptionists and nurse were friendly and welcoming. I am really happy that I found a doctor that genuinely cares about her patients and also takes the time to listen to any concerns. I didn't feel rushed at any point during the appointment. Extremely happy with my new doctor and this medical office. read more

Scheduled a follow up & doctor is running an hour behind. They didn't have the curtsey to let us know ahead of time & they are unwilling to schedule for another date. On top of the doctor not checking to see if I was a candidate for a IUD before starting the procedure & causing more damage than good. Would not recommend. read more

For my last pregnancy, I chose this office for routine checkups. The doctors and staff are nice and knowledgeable. I would recommend this office to others. I saw Dr. Harvey the most and he is a very good doctor. Sometimes, the wait to be seen was very long, even with an appointment, but that can happen if the doctor is oncall. The staff will reschedule if you ask. The staff that deals with the paperwork are constantly busy, so be sure that you doublecheck that your paperwork is in order. read more

Doctors are awesome, staff are rude and treat you as a number. They over changed and billing isn't accurate and when I called I was treated like a low life and was argued with. Still have yet to fix it. I was looking forward to Dr. Clare delivering our baby but I can not deal with that staff for the next 5 months. read more

I loved this facility at first. But they have since lost some of my favorite doctors. They never seem to have an ultrasound tech available lately. I'm sad to say I'll be shopping around again. read more

My doctors visit yesterday was so uncomfortable I can't even think about it without crying. Yesterday I went in for a first-trimester pregnancy appointment for my sixth child. I have a medical history that only a person like myself could relate to. Two pregnancy ago I searched all over the for a Medical Group that respected Me as a patient, what I have been through and the goals I wanted to reach in my health and family planning. In the past, I was met with much adversity and treated as a test study or a cadaver most of my visits and not a person. At this time in my life I had dealt with the things us ladies don't like to speak about with just anyone, but for medical reasons, you have to tell your medical provider to receive the desired service and assistance. I had struggled to find a Midwife, Doula or Doctor that would assist me with my second VBAC. I was so stressed about my lack of options; it was sickening, and not to mention frightening as the search for adequate health care continued. I was more than excited when I was blessed to be referred to Dr. Pfeffer and his team at the Modesto Arts Medical Group. Dr. Pfeffer listened to my concerns and didn't try to force my choices on how I wanted my labor. I felt empowered and cared for. It was my understanding that as a new patient I needed to be seen by each working physician in case Dr.Pfeffer was unavailable. And of course, I would be due during a time when Dr. Pfeffer would be unavailable. Before I started to panic believing all hope for my VBAC and other wishes lost, I was scheduled with Dr. Clare. In all honesty, I was unsure how I would feel about Dr. Clare in comparison to Dr. Pfeffer since I wanted to base wisdom and experience off of age and such. Dr. Clare Delivered my 4th child, it was a successful VBAC, and I could not have felt more comfortable than if a close relative delivered my child. The bedside manner, how he explains my health options and even his manner of care are all more than I could have thought to ask for from a doctor. Dr. Clare was my preferred physician during my 5th, and I truly had peace knowing that I would not have to fight to have my desired labor and delivery, that I was heard and had a profession willing to work with me to achieve my desired health and family planning goal. It felt better than having a trusted Beautician; I had a skilled, Professional and TRUSTWORTHY Doctor. My 5th baby came early and with minor issues, Dr. Clare this time delivered my child via emergency c-section with all the assurance he could provide me. I cried painful tears from feeling defeated because of the issue but also tears of appreciation from Dr. Clares' support. I had a bittersweet hospital stay and felt that some of the treatment and politics that surface about my health choices and well being were lawsuit worthy until Dr. Clare spoke to me, and the staff that worked alongside him on the matter. For years now I have claimed Dr. Clare as the doctor I honestly trust. This year I went back to Modesto Arts Medical group with concerns about some discomforts I had to find out I am again with child. I hate to say, But I cringed when trying to make appointments since I was met with slight annoyance and impatience from the front desk staff. I was even questioned while making an appointment if I had even been seen in their office before when asking to solely see Dr. Clare as if She didn't have my information on the screen in front of her. Each appointment I tried to make seemed to be met with some type of opposition, even when I called to receive test results. Maybe it's my hormones, but I felt unwelcome in the office, for whatever reasons. I have now been scheduled with two other doctors one which I have never seen in the office before and the front desk staff has brought me to tears more than thrice over the past two months just out of inconvenience and how RUDE they can be. I know am not a new mother, but I am wanting the same level of respect, and care that I have received for my last to pregnancies, labor, and delivery. Yesterdays visit was HORRIBLE! The doctor I saw put me back into the frame of mind that I need to find another medical provider. If that was that Doctors norm, He's right there with the selected desk staff that could use coaching. I will not go into the details of what made me feel so disgusted, but With my whole family in the examination room with me, as I don't trust new doctors, I will not go back to having to fight for my desired care. I am now frantically searching for another health care provider. Feeling discouraged, slightly lost and defeated I wish I had a better review for my overall experience. Before yesterday I would have given this office 5 Stars just based off of Dr. Pferffer and Dr.Clare alone. Since both physicians that I do Trust and hold up in such high esteem as professional and compassionate male doctors both reside in that office, I will not give nor speak any harm towards their practice. read more

So I'm newly pregnant . Well now 8 weeks. I called this office Bc unfortunately since my last pregnancy my insurance changed and my previous ob who I adored does not accept my new plan. Anyway back to my story- so I called this office when I was about 5-6 weeks pregnant (which I know they wouldn't schedule me until I was 8-9 weeks along) but I wanted to set up an appointment . So the one girl tells me their is a questionnaire with some questions I need to answer over the phone then the drs need to review it and they'll call me wit and appointment. Ok we did that just general questions like do you smoke how many pregnancies etc etc...so a week goes by no call . I called the following week to follow up -some other girl tells me oh we're waiting to here back from your insurance it can take 2 weeks or so - I was like what ?! My my baby was crying so I said I'll have to call you back . Then it was 4th of July they were closed Thursday and Friday ok fine . I call this week some other girl says I don't see your info anywhere in our system let me go check the drs desk maybe they have your paperwork . She comes back on the phone saying can I take your name and number and I'll call you back I can't find your paperwork . At this point I'm beyond frustrated and I'm pretty much done with this office and I was technically never a patient . It's going to be Friday btw and I have yet to get a call back and I called Monday . If this is how this office is run I would be scared to have this office deliver my child. I am most definitely looking for another ob. read more

I'd really like to give them 3.5 stars, I don't love the office, don't dislike the office. I have seen all docs but one, and the reviews on the one are so poor I refuse to see him. The docs are hit or miss. I found the female doctor condescending and her bedside manner to be lacking. Additionally, I can wait an hour for my appointment or two minutes. It's also hit or miss. The staff is either very friendly and warm or dismissive. I do, however, love their midwives and would give them a full five stars. read more

I was very pleased with this doctors office till the first of this month (2/1/17) I got notified on the first that they were no longer taking my insurance and if I still wanted to go there I had to change my insurance in order to keep my appt. that I had the next day; they never did post anything around the office or sent out a letter of the changes. I am 30 weeks pregnant and now I have to look for a new ob doctor and have to wait to see if they will even take me. read more

Great Doctors I transferred over at 32 weeks they accepted me and I did not meet all 4 doctors but did get to meet Dr. Harvey, Dr. Sean Clare, and Dr. Winter. I saw Dr. Harvey the most and he is the greatest. I was pregnant with twins and he explained everything that would occur on the day of my child birth, gave me the option of c-section or natural birth. Went in earlier than expected before my c-section appt. Dr Sean Clare was the one who was on call and he asked if I wanted to do natural birth or still do c-section, after thinking about it I asked him what he though and thanks to him having faith in me I delivered my twins naturally. Sean Clare and Harvey were the best even after my delivery came and would actually check on me and were very understandable and very good in communication read more

Worst experience ever! I showed up 5 mins late to my apt because I was new and got lost and I'm not from Modesto and the ladies at the front desk told me I was going to have to wait for an opening an hour after my apt and there wasn't anyone even in the waiting room! I told them no and left. I called the office manager to complain and she called me back today and told me that my phone call made her "chuckle" and asked "why couldn't you just be on time?" I told her I was sorry for being 5 mins late and that I would never go there again and she told me "if that's how you feel"... Well, they just lost a paying OB paitent... Don't recomend them whatsoever!!! read more

27 weeks preg here...Tonite I called to ask the office exchange to leave a detailed MSG for my midwife to receive in the morning. The nite lady answering the phones told me after I was done that she would just write down for them to call me regarding some questions I had. I asked if she was not able to write down the MSG I had just given her. She responded that she had other people waiting and that's why she was trying to hurry me along. I knew I was not getting anywhere so I said, "Alrighty then, have a good nite." Without even a goodbye, or any other comment, she hung up on me. I am outraged and horrified and completely appalled. This is not the first of many very unpleasant run ins with Mod Med Arts Grp horrifically rude and unprofessional office staff. They treat me like a number instead of a person pretty much every time I go in. Good thing I love Blanca, my midwife, or I would switch offices. Actually, I still might. I hate being treated like I am nothing when going in for such "intimate" care. Having a baby is wonderful, but such a vulnerable time, and the office staff can make or break a situation. Come on people, get over yourselves, and have a little time to not just do your jobs, but "bless" the people who "have" to come in to your office! I guarantee you, we want to be there even less than you. read more