I came here last summer and liked this place. This week, my sister gave me a "free tan" business card to use. I came in and they wouldn't honor it because I had been there before, even though there aren't ANY restrictions or exclusions on their card. When I asked how I would've known that exclusion by looking at the card, the older woman with the dark hair didn't have an answer and said that they just leave those cards out; it was left over from the old owners. (Apparently, new ownership took over in November 2011).
When I went to look for a tanning lotion, their selection was very limited and the woman and the young girl at the front desk were too busy talking to help me. When I brought up a lotion packet to the desk to pay for it, they told me that the one I chose was for after tanning, not before. I asked for help and they directed me to a basket they had at the front desk with lotions in small plastic containers, unlabeled, at $3 a cup. They assured me they were all good lotions and when I asked what they were, they both didn't know.
Another small note, the old owners used to put a small plastic table-topper on the bed noting that it has been sterilized. New owners don't do that. Or maybe I just got a dirty bed? read more