OMG...I've found my new esthetician!!! Ebony is the best!! She took her time during my Brazilian…read morewax to get to know me and offer recommendations on how to keep my bikini area smooth in between waxes. She even removed some ingrown hairs that I didn't know I had. She is so sincere and reassuring. And she's FAST!!! I love her vibe!!

My 1st time getting a vajacial. Well...Ebony made my experience spectacular. She was very inviting,…read morewarm and compassionate to any issues I expressed to her. The ambiance is to die for and she is so relatable. She is LGBTQIA+ friendly. My wife and I will be going back for more of everything she has to offer with her business. I 100% recommend this spot for all your body needs!!

If I could give them zero stars I would. I ordered shampoo and Dior cologne. The shampoo arrived…read morebut the cologne did not. They contend it was shipped so they will not make good on their mistake. Won't shop with Ulta again. Such a bad experience compared to other retailers. Their CEO's guest services group wrote me today to tell me I was lying and I was out of luck. Great job Kecia Steelman ceo @ ulta.com; you've got a great culture of customer service going on there (NOT).

Staff are generally unwelcoming. I have been here twice, which the same experience each time. I…read morewill not be returning to this location purely because the experience was so unpleasant.

It was time I do something about my weight so I called on Urban Medspa and so far so good. I'm down…read more12 pounds in 5 weeks. There's always a bit of a wait before you're called back but once you're seen its a rather quick process. I also went there a while back to get help with some acne scars...expensive and I was not thrilled with the results actually I think it looks worse. Im thinking about having the fillers dissolved.

I found this establishment on Google seeking assistance with my weight loss journey. I called and…read moreinquired about Phentermine and the receptionist was highly knowledgeable. Between the staff and nurse, I feel welcomed and they also encouraged me to not only lose the weight but continue to manage my weight. I will be back!

few months ago I deployed. I went to cancel my membership and was convinced to "freeze" my…read moremembership for $7 per month. My card was hacked and I called PBT at University to update. They said they could not card info on the phone. I called again a month later to explain I was not "there" and that I needed to update and again, they said they could not. I decided to let it sit and, as advised, I thought I would just update and continue my membership as the money paid in would cover most of my monthly membership. When I arrived there today (2-16) the lady who took my $60 failed to tell me prior that my membership and terminated. She then told me that after 3 declines from a card results in that. So I asked why I was made to suffer when this was a company decision and not my fault. I told them that this was taking money on false pretenses. I advised that I would visit my SECU and have them take the money back. My decision now is to leave that charge on to remind me not to use them again. So based on the decisions of "corporate" I paid $60 for nothing! That will never happen again. David N

Small and quiet location, but conveniently located close to home and UNC for me! Beds are always…read moreCLEAN!! Like streak-free clean with fresh folded towels... I will say its bizarre they dont provide goggles for you, but who knows? Different franchise owners may have different rules for their locations.. my store will provide goggles (but Ive also purchased my own goggles to keep in my bag just incase I come across that they are not provided). I dont remember her name, but the manager (blonde and if I remember correctly, name starts with an 'S'?) is AMAZING! She is so kind, and excited to go over bed options for me based on what questions I have! Im a cross market tanner (CMT - my membership is from CA, and so they have a different way in their system to check you in than a membership from a local store), and she remembered my code! Its truly the little things that make the biggest difference! I am still on the hunt to find a PBT with the Sunboard XTT around Charlotte (my location in Mission Viejo had one - its my absolute FAVORITE bed), but in the meantime, will of COURSE continue to come back to this location!

I had a massage with Demyrah today and she was absolutely fantastic. Everhone at the front desk was…read morekind and will definitely be coming back! Recently just moved back to Charlotte and recommend to anyone this massage envy regardless of some of the awful reviews on here.

Highly recommend!…read more Great service and ambiance! Jessica did an amazing job working on my full body massage and applied just amount of pressure, I was comfortable and well taken care of. I look forward to returning soon! Hope your experience is as great as mine.

I always book my appointment with the full confidence that my eyebrows will be perfect. I havent…read morebeen wrong yet. I'm a repeat customer for a vert good reason

From the owner: Please check website for correct location & information read more

Don't go here. on the website it says for eyebrows they trim pluck and wax and then fill them in…read morewith makeup if needed. My waxer didn't even brush or trim my eyebrows before waxing them. She was putting wax in the middle of my forehead and my eyebrows were not cleaned up at all and they looked completely different from one another. She waxed the end of my eyebrow off and then left the end on the other so they're not even the same length. Then they asked me as a group at the front if I wanted to gratuity and pretty much had no choice but to say yes when it was my first wax and the first one is free and it was horrible service. It's just not even worth it.

It was my first time getting a Brazilian..(yea I know).but not the last…read more As a 1st timer i got 50% off which was awesome. The lobby was clean and quiet and the receptionist was polite and sweet. The technician made me feel extremely comfortable as it was my first time and she was very knowledgeable about the process and after care. Listen it's wax so it's gonna hurt somewhat, but I'm happy with the results and will be back for sure

had a wonderful experience at Spavia Day Spa. From the moment I walked in, the check-in area…read moresmelled amazing and set the tone for relaxation. The staff were friendly and ready for my arrival. The ambiance was incredibly calming with soft lighting and soothing music throughout the space. I enjoyed a Swedish massage with Brandye. She was absolutely fantastic. She was very professional and attentive. She applied just the right amount of pressure and was able to identify and work through tight areas I didn't even realize I had. I highly recommend her for a great massage.

I had a great deep tissue massage from Sam! She even helped me realize I prefer firm Swedish…read moremassages lol. And I really appreciate that! She did a wonderful job and was very receptive to my needs. The spa is relaxing and clean. The staff was nice and helpful. There's plenty of parking and I would love to come back and try their Swedish massage option soon!! Great way to decompress and relax! There's also plenty of parking in the plaza and other spots to shop and eat.