Having recently moved to Albuquerque and less than happy with the carpeting installed in our new…read morehome, we planned to have everything not already tiled - except for the bedrooms tiled. We went to World of Tile (another review) and selected the tile we wanted. We asked for contractor referrals and were given 3 business cards. Rafael's card was one of them. I had each of them come out and bid the job. #1 was 4 hrs late with a lame excuse of not having his note book - ok, my phone number is on your phone-duh! #2 didn't return my call for 3 days - blames it on poor phone reception. Comes to the house thinking he has the job. That too would be a no. I contacted Rafael. He came out to the house at my convenience- Sunday evening of a 3 day weekend. His bid was significantly lower. I know cheaper is not always better. But instead of using crews he and his family does the work. It's the personal involvement that won me over. Once work around he worked around our schedule. He'd ask if it was alright to start at a certain time the next day (did have to tell him no to Father's Day so he could spend time with his own family). He's been prompt & efficient with good communication (a rare trait for contractors). And the floor? It looks spectacular! 3 rooms, 725 sqft 1 week start to finish. That included carpet removal and floor prep. We are already working with Rafael on our list of additional tile related projects that will be accomplished sooner than planned rather than later. Professionalism, personality and personal involvement gives him a 5 Stars. Great communication & reasonable pricing is the icing on the cake. If you have a tile project invite Rafael to bid it you won't be sorry.

I had a somewhat complex custom tile fireplace surround with a kitchen backsplash to install and so…read moreI did not hesitate to call Rafael because he had done an impeccable job on a full shower tile installation that looks as good as the day he finished it 12 years ago. He's busy because he's so good, but he put me on the list and he finished the job yesterday. It took 3 days and it is even more lovely than I had imagined! It's a small company, just Rafael and his wife Maria. Calls are returned immediately, they show up for estimates and work when they say they will, are extremely competent, have good ideas, are reasonably priced, keep the work area very clean, and above all, are wonderful people. They never hesitated about wearing masks and of course, I wore one too when they were in my home. I wish I could give USA Tile and Stone 10 stars. LIfe is good! PS: I live in Los Ranchos, NM not San Francisco as it says under my name.

Had a small job in the closet. The rod and L bar came down. Rich from punch list came out and did a…read moregreat job on the repair. He also checked an electrical issue I had . Very nice and professional. He had all the tools and was prepared. I will use him again. His prices are competitive I didn't feel like he was taking advantage of the job.

Needed a quick replacement for a copper flex hose on a water heater. Lucky for me Rich was…read moreimmediately available and got the job done within the next 1.25 hours. He's now high on my list of service providers.

In October of 2025, Johnny identified potential issues with my roof and was responsive throughout…read morethe process, including assistance on how to navigate the insurance process. I was a bit needy and wanted to add on extras including unconventional materials and some DIY elements that would incur extra cost and slow down the process for the contractors. Despite the equivalent of "ordering off the menu" The Roofing People" were still wiling to work with me and their estimate remained substantially lower than several other contractors despite my additional requests. I ended up going a different direction due to the added complexity (adding ventilation and a layer of insulation) and so I could complete some of the work myself without interfering with their crew's schedule. If I had a simple roof replacement job I would highly recommend The Roofing People. Their price was fair and they promised to get the job done FAST!

The Roofing People just put a new roof on my home and I highly recommend them! I got bids from…read moreseveral companies and chose The Roofing People because they had the best customer service! Justin came out twice and put time into evaluating my roof. He had great ideas and had the most complete bid. He was always available for my questions and was very professional, I always felt comfortable with him. He was honest and gave me several options for replacing my roof. The price was very fair and affordable and they installation looks great. The roof was installed when they said it would be, and I had no scheduling issues at all. The follow up customer service has been great, and overall it has been an excellent experience. I will definitely hire them again!

Wally does a wonderful job, and I would recommend him for anyone needing work done around their…read morehome! Very responsive and works very efficiently. We had to add on several different items to get our home ready to sell, and he was always very accommodating and got the work done!

Played phone tag for 2 weekdays days before I reached him after the weekend. He told me he would…read morego out for an estimate that day (a monday,) didn't show, and then promised to go out on tuesday. Tuesday pm rolls around and at the time he was supposed to show at the house he texts and says the job isn't big enough to bother with, despite having a voicemail with a description of the job from the previous week. I get it, 100% small jobs don't pay the bills, the problem is based on the promise of an estimate, I stopped looking for contractors based on the understanding this would happen, and wasted 2 full days. If a job is too small, decline it at the first phone call, not 5 minutes before you are supposed to arrive after wasting 2 days of my time... not to mention the effort that went into being home for the appointment! Totally unprofessional.

Virgil arrived on time, mounted several pieces of wall art and changed out lights in hard to reach…read moreplaces and installed curtain bracket. Work was quickly done and in a professional manner. The estimated time to do the job was exactly correct. His price was reasonable. I am happy that I don't have to keep looking for a good handyman! He is it! I have given his info to a friend. I will be using his service again.

I am so glad that I found Integrity Handyman!! I had some blinds that needed to be hung and they…read morewere installed and hanging beautifully in an hour. Gentleman was prompt and on time. He visited with our dogs and was very friendly and personable. Making the appointment was easy and price is very affordable for the quality of work you receive!

Jason Waters came out today and looked at our roof and was super apologetic about not showing up…read moreand lack of communication. Things happen and I am satisfied with his Professionalism and we await his proposals. Thanks again!

Marcus is awesome. Great quality work in a valuable timely manner. Would definitely recommend.read more

Ghosted us and never called back. They came out to look at the project and then never returned…read morecalls or emails for weeks Don't waste your money or time

I required some foundation reinforcement due to a finding during a home inspection. Erik was able…read moreto come out in short notice and then generate a quote. We felt it was reasonable cost and his crew arrived on schedule and did a quality job of adding a concrete column under the beam. I would use them again and recommend them.

Employees were great to work with. Their quote covered everything from recommendation for new…read moreskylights to replacement of the drip guards. Very friendly. But in the end Their quote was high, so we went with another company.

I own an investment property in the San Jose Neighborhood. My neighbor was so kind to give them…read moreour information as his roofs were replaced by Altitude Roofing due to an insurance claim and he knew we could benefit from their expertise. Debbie contacted me to work with my insurance company. We reopened a former claim with help from Kadisha who was a wealth of information. We ended up filing a new claim, but it worked where we received 2 new roofs. We paid out of pocket a nominal amount. Altitude helped us from start to finish and we are so grateful for all the work involved in getting these roofs replaced. Professional from start to finish!