This company has made a new Yelp page, likely because they had such awful reviews under their previous name, Dr. Saeghi & Associates. That alone is suspicious enough - they had to change their damn name but they have the same exact address! Let me just be clear, AVOID THIS OFFICE UNDER ANY CIRCUMSTANCES. I sympathize with everyone who has been scammed and who's teeth has been messed up by this horrible practice. Unfortunately, me and my boyfriend fell victim to these dishonest office as well. I was flat out lied to, hung up on, yelled at, and overcharged repeatedly by this office by the front desk staff and the dentists - they are all in it together. Just because they play sweet receptionist, or helpful doctor doesn't mean they aren't fully aware of the scam operation.
In short, I was lied to about this office being in my insurance network which kicked off a MUCH higher bill from the get-go. I was lied to about how many cavities I had (I got a second opinion the same month), they didn't get all of the cavity out of the one tooth I let them mess with despite drilling the hell out of it, and they did such a bad scaling job on my boyfriend that he had to have the same exact procedure done at our new dentist. Mind you the new dentist had NO idea he has just had this done, and recommended he get a full scaling because his mouth was in such bad shape. When he got it done at our new trustworthy, patient, and up front dentist, you could visible tell the difference. They also tried to make us pay for our own x-rays, but I know my rights, so I didn't let them get me there. I had already learned my lesson by that point!
The worst part of all is they charged me for over a thousand dollars of services I did not receive and instead of doing the sensible thing, refunding me, and apologizing for yet another error (on top of NOT being in-network and paying hundreds more than anticipated), they refused to budge. I held my ground and filed disputes and complaints with my health insurance company, CareCredit, and the Dental Board of California. I kept all of my paperwork, documented everything, and finally, months later I was sent a check refunding me for all the overcharges! I was told there was nothing that could be done at first but persistence baby!
It is really important those with similar experience REPORT THIS OFFICE. Contact the DCA, Dental Board of CA and your insurance co. if you have one! Hopefully you too will get a refund where it is due, and help decrease dental malpractice. Places like this need to be closed up. Never in my life have I been so forwardly swindled in such a so-called professional setting. The screaming and yelling at a customer who is calm and collected doesn't help either! It just shows they're a guilty bunch! To think these people will drill into and even pull perfectly good teeth for a buck is disgusting. That's why I feel so strongly about reporting them.
File a complaint with the DCA here: http://www.dbc.ca.gov/consumers/complaint_info.shtml read more