What a fantastic practice! I loved every single person i encountered! They were so great with my fear of dentists and were so supportive. My permanent retainer broke and it was so painful. I called as a new patient to see if they can take me in, but the earliest was Tuesday because they're closed on Mondays, so the doctor came in before the first appointment to take me because she didn't want me in pain. She didn't even know me! That was true above and beyond type care and I never ever want another dentist to take care of my teeth ever again. I just love them all! If you're terrified of dentists, or had a horrible Experience with one like I did, then Dr Mallen is the one to go to to heal you from that trauma. Thank you!!! read more

My first appt today with Dr Mallen !!! She is kind, professional, thorough & wants to hear what you would like to get from your smile already this is my NEW Dentist I'm proud to say! Jeez it was a great easy appointment ! read more

She's always been nice and professional. Been going here for years. She can numb a tooth no pain

Dr Mallen helped me get over my absolute phobia of visiting the dentist. She is patient, kind, warm and professional. She did excellent work on more than a few fillings and provided good recommendations when I needed a root canal and a tooth pulled. Maddie in the office is extraordinarily helpful, friendly and accommodating. If you need someone in the West Valley, I would look no further. read more

I started seeing Dr. Mallen a couple years ago after a friend's referral. Today, however, she lost my business. There were a couple times over the two years where I felt nickeled and dimed. It was clear she very much cares about money, but she was nice so I kept going. Today though was the last straw. I went for my regular cleaning a couple months ago. While I was there, the hygienist said I hadn't seen Mallen for my yearly checkup yet, so she'd see if she could come by before I left. I very explicitly said (more than once) ok, as long as it's covered by my insurance. I was told it was covered. It's worth noting, in the past I had declined X-rays that my insurance would actually cover because during the apt I was told they had to double check to make sure and needed time. No problem, I said I'd do it at the next apt once they made sure. So I was always very clear on not doing anything not covered by my insurance. This time though, it was "confirmed" on that day to be covered, which is why I agreed. After the cleaning, however, I got a bill. I was, of course, confused. I called and spoke to Maddie at the front desk, and she didn't at all deny what occurred - that it was their office that suggested I see Mallen and verbally told me it would be covered and told me this was all written in the notes in my file. But somehow it was still my responsibility to pay them even though they were the ones who were wrong and misinformed me. And again, had I been given the correct info, I would have never proceeded, like I hadn't in the past. I asked Maddie to talk to Mallen about the situation again because surely a patient who didn't give permission (or even ask) for this time with Mallen, unless it was covered, could end up my responsibility, right? Well, I got a call today that Mallen still insists that I pay the bill, and her attempt to make it right was saying I wouldn't have to pay it until my next apt in March. Wow. Well, I paid the bill today and let them know I will not be going back. I refuse to support someone who runs their business in a way that is scamming customers out of money for errors and confusion on the staff's part when the customer explicitly says (multiple times) they don't want any service that isn't covered by insurance. I doubt they even care that they lost a customer over this, but I'm leaving this review to warn folks and hopefully help others avoid similar treatment. read more

I was referred to Dr. Mallen by my previous pediatric dentist and I'm so glad that they recommended her! I'm extremely busy, being a working college student living away from home. But they worked with my hectic schedule and managed to actually schedule me an appointment within 2 weeks of me calling in. The staff is very kind and courteous, and so is Dr. Mallen herself. For my annual exam, she was more thorough than any dentist I've ever been to. I was originally nervous about having to find a new dentist, but I'm really glad I came here. I'm looking forward to my future appointments and checkups! read more

Talented, thorough - as good as it gets!

I had to leave this review to thank Dr. Mallen, Dr. Artemis (hygienist) and Kristen the receptionist who made my experience such a pleasant one! I normally hate the dentist and with my past experiences I was traumatized to try a new dentist. However, from my first appointment with Dr. Mallen to my gross cleaning with Dr. Artemis I left so happy and eager to come back! This is the best dentist I've gone to in my 27 years of LIFE. Thank you Alex for referring me! read more

Elizabeth Mallen is by far the best dentist you will ever have work on your teeth! She is a perfectionist so she does a great job and makes sure that things get done right the first time. Her office is also located in a nice building with a pharmacy located downstairs, so if you need any prescription medicine it is easily accessible. I also recently learned during a visit that Dr. Mallen is bilingual, speaking both English and Japanese! The main reasons why I choose Dr. Mallen to be my personal dentist is because of both her perfectionist mentality and also because she is very considerate of my comfort level throughout any part of any procedure that she is performing. Whether she is just checking for cavities or actually filling one, she always makes sure that I am comfortable during the procedure. She had definitely been a huge factor in helping me overcome my fear of going to the dentist. I would recommend Dr. Mallen to anyone!! read more

Best dentist in LA. Great Dentist & Great staff. A dentist you can trust. It's hard to find a great dentist. So if you are looking for one look no further than Dr. Mallen. She takes the time to do it correctly. Professional, Courteous, Friendly & Caring. read more

Dr. Mallen has definitely been one of the best dentist I've ever seen she was referred to me by one of my best friends and I've never looked back she has taken care of me and my two daughters with nothing but the most conscientious and courteous disposition, And she is truly a real professional at what she does, my daughters and I love having her as our dentist and would refer her for anyone looking for one of the Best! read more

So after I left "Smile for Life (Savings)" as they tried to remove mine, my wife located Dr. Mallen, through references rather than position on Google advertising. Since my wife had seen Dr. Mallen previously, we spent about 10 minutes on the internet to locate her. We forwarded the X-rays to learn that Smile as you wave good bye to your Life Savings, to find she didn't have a broken tooth...she didn't need to laser out all of her front teeth, but what she did need, was a single cleaning. Dr. Mallen felt it necessary to tell the truth, for some strange reason, and not try to remove all of the credit cards in our possession. If you are looking for honesty and integrity, she's your man. If your looking to file Chapter 11, head over to Tarzana. PS: (And let's not forget dental hygienist Gloria. She was spectacular.) read more

I have been sitting in the waiting room for 30 minutes. This is unacceptable. If I am going to show up to my appointment on time and respect the office's schedule, I expect them to respect my schedule as well. Unfortunately, I do like the staff here and they are generally respectful of my time and very courteous. However now, I am very disappointed in this office. read more

Twas the night before Thanksgiving and I was suddenly struck with EXCRUCIATING tooth pain. Turns out I need a root canal but naturally, every dentist in town is done for the day. Except for my own personal angel, Dr. Elizabeth Mallen. While she could not complete the root canal, she did all she could to alleviate my pain and treat the infection, staying well until the evening when by all rights she should have closed up shop. I needed a miracle and I got one in my new dentist, Dr. Mallen. Cannot thank you enough. read more

We all LOVE Dr. Mallen and her staff. They are exceptional. We were referred by an amazing endodontis, Dr. Banihashemi Shahriyar. He told us she's excellent and VERY thorough. He was right. My 5 yr old comes with me to my appointments and Dr. Mallen gives her little tasks to do while I'm having work done -- now my daughter wants to be a dentist when she grows up! Dr. Mallen's assistant, Sarah, is equally skilled - and highly competent when it comes to juggling the multiple instruments required during filings and crowns. Dr. Mallen is professional and has a lovely report with her patients. We never have to wait - unless the previous patient was late in arriving and their tardiness pushes everyone's appointment. Cleanings are a breeze and Kristen at the front desk always sends out reminders. read more

Dr Mallin is awesome. My dentist of 30 plus years retired and recommended Dr Mallin. Great dentist and great staff! Very happy! read more

Mallen Elizabeth, DDS - Cosmetic Dentists Near Me - West Hills, California

Dr. Mallen is an excellent dentist. Contrary to what Danny E. said, my backside invariably doesn't get to dent the couch cushions before I am called into the inner office to begin whatever procedure I am there for. So she doesn't overbook appointments or make patients wait for a long time in the waiting room. There must have been an emergency issue she was taking care of the one time he was in the office. I have been a patient of Dr. Mallen for about three years. So far I have had multiple clearings from very good hygienists (2X a year for 3 years) who do a really thorough job (including measuring my receding gum line - which no other hygienists have ever done) and care about not hurting me; I have had a crown put on a badly cracked tooth and I have had x rays and fillings. All the work has been beautifully executed by Dr. Mallen and her staff. The crown was really done well - I have a crown from another dentist to compare it to, and the work done by Dr. Mallen is clearly superior. I wish I had the money to have Dr. Mallen redo the one that was done by the other dentist, but she doesn't recommend work that is not necessary. Even though she is not inexpensive, her work is top quality and never unnecessary, so I feel confident that the money is well spent. After all, what could be more important than your teeth? Another bonus is that she has a wonderful, calm and humorous demeanor and I actually look forward to visiting the office and seeing her, which is no small deal when it comes to dental appointments. I highly recommend Dr. Mallen. Super dentist! read more

My family has been going to Dr Mallen for 15 plus years. What a great dentist. The best part of the dentist chair might be when I'm not in it, but it's a necessary evil that we all must go through. She is receptive to your needs. I'm also incredibly pleased with their hygienist Artemis. Gentle yet firm. I highly recommend this place for oral care. read more

Great place been going for years. Everything is streamlined and in and out if you are fine. If you're not they'll help you do what you need to do to have a better mouth. read more

I was referred to Dr. Mallen's office through my children's pediatric dentist, and I was extremely happy with my experience. My great experience began with Jenny who worked really hard to help me get an appointment that worked around my schedule. She reached out to me a few times as slots became available, and she was able to get me in sooner than expected. This was important because I was a few months overdue for my cleaning. I had a great cleaning done by the hygenist Artemis who gave me one of the most thorough cleanings I have ever had. I was overdue, so that created more work for her to get my teeth clean, but she had a great attitude the whole time. She is very nice, and I was at ease during my entire visit. read more

Dr. Mallen and her staff were great. They were very friendly, thorough and attentive with me. Since it had been more than a year between cleanings and I was about to switch dental insurance they were very accommodating in fitting all my appts in before my old insurance ran out. They even offered to numb my gums/teeth upon my second cleaning appt. since they were able to fit it in the very next day. I can't say enough about them and even on a day when one of the staff was out sick Dr. Mallen still had a smile on her face as she attended to each of her patients while still filling in for one of the absent assistants. I'd definitely recommend her above most. read more

My husband and I have been going to Dr. Mallen for over 20 years and would not consider letting anyone else work on my teeth. We have referred many family and friends and our adult daughter now sees her. She is a perfectionist and always takes great care of us and even deals with my slight phobia about dental work. Her staff and hygienist are also great. read more