**THEY WILL FLAG ANY NEGATIVE REVIEW INSTEAD OF TRYING TO RESOLVE YOUR ISSUE**
Unfortunately my experience wasn't what I expected or what was described. I booked the "brow love" service which the website description stated as: "Not just a brow wax but a detailed custom brow consultation where we map out your brow and create the perfect shape for you. Includes a brow cleanse, massage + finishing products."
For the mapping out portion, I was expecting to see the stylist use a ruler, and actually mapping out my brows. But that wasn't the case. My stylist, Taylor, simply pointed at the 3 basic points of my brow, which is pretty amateur to me.
I never received a brow cleanse, nor was it mentioned, never received a massage, or finishing products. I was extremely underwhelmed and very disappointed as I had high expectations for this place based on previous Google reviews.
After Taylor got done waxing my brows, there was hardly a difference from when I stepped foot in the door. My husband couldn't even tell a difference, and he can tell a difference after I get my brows threaded.
Taylor was also a bit aggressive when she was plucking some of my brow hair, it did hurt a bit and she wasn't pulling my skin taut. I have a high pain tolerance so I could withstand it.
If my brow service resulted like this, I'm hesitant on trying other services they have to offer. With that being said I won't be returning. read more