We came in hot & hungry. It was 85' today. We had a very patient person put together our meal. (We haven't been in for probably 5 years and had forgotten the ordering process.) All went well until we were paying & discussing drinks. We wanted large cups to drink water but were told we could only put water into the small cups (see image). We were told we could bring in our own water bottle to fill, use the small cups they had, or we could buy a larger cup for $3.95. Having it been a super hot day, we were hoping for the larger cups. Three stars because of the small cup debacle. Charging $3.95 to use a larger cup is highway robbery. Do better, Mod Pizza. read more

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I've been to several Mod Pizza outlets and this one has to be one of the best! Laylena (hope I spelled that correctly!) was amazing! Her customer service skills were top notch and the pizzas she made for me were cooked to perfection! I will be coming back to this location again because of how well I was served by her and the quality of the pizza she made for me! Chef's kiss! read more

MOD Pizza - Pizza Near Me - Auburn, Washington

Payed 46 dollars for 2 small pizzas and a small salad. Salad was soggy and pizza was suoer thin crust and soggy and didn't taste good at all. Will never go back read more

Best pizza place on the whole west coast! We love the fact it's customizable and always such a fun vibe when you go in! Service is usually fast and friendly- I would recommend this place for anytime, anywhere, any occasion (or not!) read more

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We stopped here on our way to drop off our grandson. The parking lot in front of the store was full, but you can park nearby for free. The inside of the store is very pop and has a fun atmosphere. Our 11 year old grandson chose Mad pizza and we created our own pizza. We go to various places for Mod pizza, but we usually choose the toppings we want to eat at that time. I love any topping, one price, awesome!!! My grandson was impressed that the pizza here was the best pizza he had ever eaten!!! I'm glad we chose Mod pizza!!! read more

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Not the first time I've had issues with mod. Either missing toppings or hardly even putting the toppings on. TWO JALAPEÑOS is a joke and whoever made this pizza should be ashamed. read more

MOD Pizza - Pizza made WRONG - Pizza Near Me - Auburn, Washington

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Service is trash, black lady is rude. I was quiet most of the time because i sensed the attitude with a different customer. I don't write reviews but I didn't appreciate when she started talking shit loudly about how we said we weren't gonna eat here but sat down to eat some of our salad while waiting on our pizza before we could leave. Was I supposed to just hold my salad and wait on my pizza? God forbid my coworkers and i decide to sit and eat a little while i have to wait on my timed lunch break. I wanted it to go because i had no intentions of staying and eating all my food in there. read more

Walked in and I was surprised to see how wide and open the space is. There is alot of seating inside and outdoor is available as well. The restaurant is clean and the staff was quick to ask us what we wanted and if we wanted to add or change anything. I got the Caspian with white sauce and ricotta, it was so good. My son had the kids mini cheese and my hubs made his own. Great spot for a quick pizza and there is plenty of parking since it's next to the gym. read more

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MOD is usually good in a middle average sort of way. Kinda like a slightly higher end fast food place. You know it's not the best, but you know you'll be satisfied. Then there is that one place that happens to be the exception in a bad way. Tonight was this at this particular MOD. The taste of the cheese was different, one of my friends dough was not fully cooked, the pizza sauce also tasted different from all the other MODs I've been to. Unless I'm in a big hurry, I don't expect to return to this MOD read more

MOD Pizza - Veggie BIY - Pizza Near Me - Auburn, Washington

Came in on a Saturday evening and there were 3 young girls working. Only one could care about actually doing a good job. The other two couldn't care less that people were waiting to order. There are two of us on our order and one pizza came out 12 minutes before the other so needless to say it will be cold and more than likely undercooked than the other pizza. Completely unprofessional and unacceptable! I understand they are young kids but they should still be held to a decent standard when working in a public establishment. read more

Super nice staff but seriously the place needs some deep cleaning. The floors full of toppings and the topping areas kinda a mess. Everything's mixed together and it's unappetizing almost. The wait is relatively long for pizzas. Pretty quiet location and pretty clean where the tables are. read more

MOD Pizza - Pizza Near Me - Auburn, Washington

My pizza was amazing. Everything I asked for was there. My husband asked for arugula and they tossed it on top after they baked it. We have never seen them do that before but different location. He was also missing his drizzle, yeah us read more

MOD Pizza - He pushed it in to hope it would cook but all on top - Pizza Near Me - Auburn, Washington

they have custom pizza great service and awesome sauces if they close I would be so mad

The best pizza place by far... Being a diabetic who gave up pizza. This is a treat. The coliferoler thin crust allowed me to enjoy a pizza once again. If your not a diabetic then it's all good too! Get what you want.... Love you dont change a thing.. thank you. read more

MOD Pizza - To go!! - Pizza Near Me - Auburn, Washington

Good pizza, really very fast and at a very reasonable price. Like a crisp crust, super thin.

Most amazing service in all the MOD I've been to. Five amazing people assisted me with my order Tattle, Laylina, Abby, Adriel, and Alexsia. They were very patient with me as I ordered my MOD pizza, Chessy Garlic Bread, and Cinna Slice. They listen to what I wanted on my pizza and how I wanted it cooked. They gave me recommendations on what type of sauce is good for the Chessy Garlic Bread. I will recommend this place and this location is only in North Auburn. read more

I love coming to this location, specially. Mod pizza is usually the same everywhere because well, how can you dislike something you put together yourself? I like Mod ingredients in general as well. So this location is great because not only is the staff friendly, but they remember you if you come often. I also like that it is known when someone is training because the managers/shift lead is usually giving the person direction when they're with customers. This way they learn to be fast and efficient as well as making the customer feel welcomed. I come like once a week at this point since I work so close, I am able to get in and out and eat in under 30 minutes, typically. read more

What a wait! Slow slow slow and the staff does not seemed bothered by it one bit. I can understand struggling to get good help during covid times and that this is a brand new store but whoever the franchisee is here better wake up or they're gonna do very poorly with this venture. Kitchen is not clean, they're serving pizza and helping people out of order. They're leaving people's pizza sitting on the counter forever and helping take out orders first... where is the management? I watched person after person walk out because they simply arent being helped and its not even busy. Might try it again, maybe not. Mod has a good reputation and this place is disappointing. read more

I was in MOD today on Auburn way north. I've had challenges in the past but today I was served by Penny who not only made sure everything was perfect on my pizza but was attentive to every customer. Thanks so much Penny, such a refreshing experience and appreciate your great customer service. read more

I should have read the reviews before coming here because while it wasn't too slow... my experience wasn't pleasant. I feel like they purposely made my "pizza salad" like garbage. The girl putting it together at frontline didn't know what she was making... and honestly since eating my "pizza salad" my stomach hasn't been feeling very well at all. read more

Service and main manager of establishment should be more professional and start to act more like a person several workers come home mad and disappointed due to the lack of care put into the job instead of yelling and getting angry try to be more calm and don't have "favorites" pretty much a lot of people here that were nice and respectful and cared quit because of the main manager and I see current workers scratching their butts, smoking and not washing hands after contaminating the food I have had several people I know work at this location they all said they would never work her again because of main manager read more

Great Location right off of 167 on 15th in Au urn. Great Mod food. Staff is freindly. Pricing is roughly $15 a person and food is made fresh to order in front of you. It is a new location and service is still being worked on a bit slow even for MOD. I'll be back for sure. read more

Best mod pizza around. Doing business here in auburn and coming to this place at least 2-3 times a week for last couple years. read more

Great service and friendly staff. Best Mod Pizza I've been to . Order a Dillon James's with mushrooms and spicy chicken. Yum

Amazing staff! Came in and ordered a pizza for pick up, when I arrived one of the staff members let me know that the cauliflower crust has cheese in it and was so kind. They made me another pizza with a dairy free crust and let me keep the other one. Thank you so much, such a good experience and kind staff! read more

Won't be back. Statewide mask mandate and they aren't enforcing it in any way shape or form. Six maskless teens and adults in front of me touching everything. I understand if you sit at a table you can eat without a mask as you aren't wandering around. To top it all off my no name cake had no cream filling. Most positive thing was the new plant based sausage is really good. read more

MOD Pizza - Statewide mask mandate and they aren't enforcing it! - Pizza Near Me - Auburn, Washington

Poor service for communication. I called an order a pizza and I went through the drive-through pick up order and when I get there, they said they couldn't get the payment that I had to go inside, I really don't know why they didn't tell me that on the phone I just couldn't avoid that situation, so I just ended up leaving read more

I went here and it was horrible. My mom and I can here, ordered 2 pizzas and had to wait 20 minutes. Three people who ordered behind us got their pizzas first. This MOD Pizza has horrible service. NOT recommended read more

Tried getting a side of salami for my chop salad since there was barely any on the salad and a side of sausage for my dog.. when I went inside to ask for both of these things the lady responded "we don't do sides or any extra anything because we don't know how to ring it up" LOL really impressed with the roster of employees. read more

Unfortunately it seems that they were extremely understaffed. I ordered an online pick up, it was about 30minutes late. Absolutely atrocious

I had placed an online order for a salad with quite a few toppings. If you're hungry and it sounds good what's the problem?? They advertise any toppings any price but when I walk in before it's ready an older gal is talking sh** about how many toppings I have and that "they get a PINCH of toppings" okay that's fine but to hear you talking about me as I'm sitting waiting for the salad is a little annoying if you ask me. Next time maybe I'll add even more toppings. CHEERS. It's delicious by the way :) read more

Your fucking staff members suck big donkey dick (not very well) I was completely unsatisfied with my pizza and the way I was treated I waited around 40 minutes for a pizza just for it to come out with no cheese and it was burnt. read more

Dirty. Only went because my teenager insisted. Food on the floor, 3-4 people standing around doing nothing, abrupt manners but expecting a tip, etc. Someone needs to take five minutes and sweep the place. It's dirty. read more

The pizza was good like any mod location but the service was very slow. Ever since they added online orders it takes 2 or 3 times longer to get my food. I hate waiting at the counter for 15 minutes to even order my food. Please give in person orders priority. read more

Went at 11:45am Saturday to get pizza to go. I've been here before with no issues really but this time was terrible. When we arrived there were only 4 people sitting at a table. My friend & I got to the counter, & their were 3 people working, 1 cooking pizza & 2 making pizza. It was not busy but we stood for 6min before being helped (they weren't doing anything). When the 1 gal finally started our pizza, she did put on disposable gloves, but after putting sauce on our pizzas, she went over to help a deaf couple, touched their phone screen(how they communicated) , had to get her phone out to give them the bathroom combination, put her phone back in her pocket & was about to touch our pizzas again until I asked her to put on new clean gloves. She did but with an attitude. Then the person cooking the pizza, went over to do whatever at the drinks area, no gloves, came back & put the pizzas in the to go boxes, still no gloves, and had an open cut on her finger... no bandage/ no gloves. I did see her touch other cooked pizzas but not sure she actually touched ours, but this was all VERY unsanitary... nevermind the covid cleaning issues. Not sure I'll be going here again until they hire more people (saw help wanted sign) hoping they'll get sanitary workers who care about being safe/ clean for the customer's sake. Maybe trained (again? ) in food safety handling. read more

ordered food and waited in the car for it to be done and the time said it would be done at 8:57 so go inside just for them to tell us they haven't even made it yet when all of them weren't even doing anything and wasn't working. worst mod i've been to if you want to go to a better mod go to the federal way one! read more