I took my recently purchased motorcycle in for a MSI. Ted was quick, professional and efficient…read more The shop was clean and organized. And the air conditioning was COLD in the office. If you want to be treated with honesty and professionalism make First Choice your first choice. My bike passed inspection!!

I'd recommend first choice being your last choice. The experience I had here couple days ago was…read morehorrible. I dropped my car off for an MD inspection & an alignment. I got a call explaining the car had failed inspection for TWO MINOR THINGS (which I was already aware of). I asked if the alignment had been done also, to which he told me he wasn't aware I requested one. No problem, but yes let's get an alignment done please. He advised me they do not do alignments and had to send the car to another shop to get it done. No problem. Once the car was taken to who knows where- I was never even given the name or location of whatever "shop" I did not personally hire to service my vehicle, I was told the alignment could not be done, and it would cost $2k+ to replace chassis parts in order to be able to align the car. What they were not aware of is that I myself am an automotive mechanic, and I inspected my vehicle myself before taking to them. I declined the up charge and informed them I would like to pick the car up, but now they can't tell me when they would even have it back. Again, I have no idea where my car is at this point. I explained politely that I'd like to come pick it up first thing in the morning, and I was told it would be ready. Morning time comes and I call first choice, and I'm told the car is still not back, and "maybe" they can have it back by lunchtime. At this point I have to shuffle my schedule around just to make plans to pick my car up. I call back around 1pm and I'm told it's still not back. I inform them that I will be there to pick my car up in 30 min and they need to figure out how to get it back to their shop. Once I arrive, wouldn't you know it, the car is still not there. And when closing out my bill, I'm informed that I owe extra $ for this failed alignment situation, I don't even know who or what I'm paying for that, again, no information on where my car went was ever given. After about 30 minutes of waiting, the car shows up, and after a couple apologies from the receptionist, I was handed my keys. I wasn't the happiest customer at this point, but I understood. I let them know I will be making the TWO MINOR REPAIRS listed on the inspection report myself and will bring it back in a couple days for reinspection. I bring the car back a couple days later for reinspection and handed the inspector my keys so he could check it out, I literally had to replace a mirror glass and hood latch pull. Minor. He asks me did I get the alignment fixed, and I said no. He then immediately, with an attitude, shoves the keys back in my face and tells me he will not pass it. At this point I am fuming, I explain to him that I paid YOU to inspect my car, and what you wrote on the report has been fixed. What this man was trying to do was fail the car based on info "supposedly" given to him by some unnamed 3rd party for the alignment. I tell him, nothing about alignment was on the report I was given from YOU yesterday. In this moment I am catching him in his own lie, saying "I'm human, I forgot to put it on the report". No sir, you either missed it, or you're trying to make things up. The whole point of being a licensed state inspector is to NOT MISS THINGS, you are literally responsible for the vehicles you sign off on, that will be put on these roads. He then goes and makes that change on his computer and prints me a new report showing it now failing for 3 things. Unbelievable. What I took from this situation was first choice auto trying to up sell $2k+ worth of unnecessary items in an attempt to get a few bucks. Once I left this place, I immediately took it to another MD inspector and the car passed inspection with NO issues. The lesson I learned is that this place will never see another dime from me. I have a copy of both failed reports from first choice, one showing those 2 minor things, and another one showing he added something that wasn't true. I also have the passed inspection report from the reputable shop that was done immediately after I left first choice. I will be making sure the MD state police hears about my experience here, hopefully they make the necessary corrections. Be weary of this place.

Had my 2018 Model S wrapped recently. Affordable, accommodating, great communication and mostly…read more The car looks amazing. Definitely recommended.

Victor is a master installer! Great guy! He took care of 3 of my cars! Never any pealing or fading!read more

My 2016 white BMW 428 coupe was in need of a detail, so I began searching the WEB for a mobile…read moreservice. Of course, there are many to choose from, so the choice is not easy. However, what caught my attention about Fresh and Clean was that it was a small business owned and run by a single person (Will) and his helper). That impressed me, plus the fact that his write up about his years of experience and love of his work. convinced me that I should give him a try. When the owner of the service is on site all the time, you can bet that the end result will be right. So my appointment was made by text and Will's response was prompt. On the day reserved, Will and his helper arrived right on time after texting me that he was on the way. He has everything he needs in his van, including water. After a short chat as an introduction to his service, Will and his helper got to work and in less than 2 hours presented me with a "LIKE NEW CAR". That amount of time may not seem to be adequate to some people for a full detail, except that I keep my BEEMER in top condition all the time. So, rest assured that Will would spend whatever time required to satisfy his clients. I found the price for my detail to be fair and well in line and perhaps a little less than the competition. Also very important is that Will is a friendly guy and easy to talk with. The bottom line in my review is that I would highly recommend Will (Fresh and Clean) for you detail work because he is honest, fair and dedicated to his profession. For a star rating, I would give Will 5 stars.

I am very happy with the Auto Detailing from Fresh and Clean. Will showed up right on time. It was…read moreeasy to communicate with him and he did an amazing job! My car was very dirty. It had not been cleaned for a year or more. He and the person who was helping him cleaned the car with superb detail. Everything looked new and there was absolutely no dirt left in the car. I mean every space in that car was spotless. They brought their own equipment and spent more than 3 hours cleaning a small car (GOLF GTI). I highly recommend them. They are honest, reliable and hard working. My car is spotless.

For Mother's Day this past year, I requested to have my car detailed. It's the primary vehicle that…read moretows around our kids and as you can imagine, there are literally crumbs in every corner and crevice of the car. Using their mobile detail service (where they come to you), we went with the Ultimate Detail which was a full deep clean inside and out. The two-person team did a fantastic job at getting my car clean! They arrived within their 1-hour window and finished in under 3 hours. I thought the price was fair compared to other companies that I looked at with similar services. I tipped the team both directly via Venmo. After filling out their online inquiry form, I was contacted within a few hours and was able to coordinate via text, to include a reschedule due to rain. The quality of detailing work itself was excellent. The mobile option was super convenient and it's definitely worth checking out.

The crew at ClubExec demonstrated something rare and genuinely valuable, and they deserve…read morerecognition for it. I had a fuel spill in my truck the same day a storm rolled through. With a hectic work schedule, I was stuck driving around with the windows down just to tolerate the smell. Fortunately, I found these guys. I initially set an appointment but was called into work and had to cancel. James was completely understanding. What really stood out came next. I explained that I couldn't make their standard appointment times because I don't finish work until later in the afternoon. Instead of shutting it down, James worked with me and told me to reach out once I was off so we could figure something out. That level of flexibility and professionalism is what earns repeat business. They took care of the issue, and now I can drive around in 18° weather with the windows up. Big thanks to the team, I'll definitely be back to have the rest of the truck cleaned up.

I called early morning, came in within that hour and was given a wonderful price. 1 hour later -…read moremy SUV has shades - ready for this summer's sun!!! Shaka is an outstanding young man who was very informative, personable and respectful. Go check him out - it will be well worth the call and appointment. You will not be disappointed.

I called on a Sunday. They were open for business.. I took an appointment. Arrived on time and they…read morestarted my car within 20 minutes. A hour later my car was ready. Great job & very reasonable

Awesome experience and final product is just what my daughter hoped for. Would highly recommend to…read moreanyone looking for window tinting.

Seven years ago, Jacques at Graphics-N-Tints tinted the windows on my Volvo XC90 in preparation for…read moremy move overseas. Since then, his work has held up admirably and has contributed to the safety and security of me and my family as we've driven throughout South America and the Balkans. Overseas, window tinting is an easy way to help ensure the bad guys can't see inside your car at stoplights at intersections, identifying you and your vehicle--"phoning" you in as a potential carjacking target to their buddies waiting at the next stoplight. For this, I am deeply grateful for Jacques' quality of work and close attention to detail. Just today, he completed another tinting job on another one of my cars as I prepare to head out overseas again. He knocked it outta the park. Thanks Jacques!!

They have reasonable prices and are upfront about what the costs are and don't try to trick you…read moreinto forking over more money than you have to make the repair. I can appreciate an honest auto mechanic. But I do wish that they would communicate better. I was waiting for a particular part and did not want to buy it brand new. So I was waiting for a call to let me know when a used part could come in. But days past without a call and really needed a car. I had to be really proactive about making sure he was trying other vendors or letting me know any part leadtimes. Ultimately, under a time crunch I decided to move forward with one part of the repair as the pair was not crucial to driving. But I could have made that decision sooner if there was good communication.

Someone damaged my car and it required a bracket to put 2 pieces together around a wheel well. I…read moregot an estimate and dropped my car off. It was ready the next day. I paid the quoted price and was very pleased with the result.

Not pushy at all. In fact extremely laid back about selling me the car. Was honest about…read moreeverything. We are extremely satisfied with our purchase. We will buy from them again.

I went, Dave told me these are as-is. Best price I could research in DMV - Mazda 2007. Got a good…read morecheap car. Runs and drives - my mechanic said it was a good deal. Been driving for 3 years now going back for my nephew.