1. MobiLux

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    Sacramento, CA

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    4 years ago

    Helpful 12
    Thanks 2
    Love this 11
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    Cell Pro Repair - Repairs,phones, laptops accessories and all kind off electronics

    Cell Pro Repair

    (17 reviews)

    I was completely lied to and misled by this company. They claimed to have fixed my iPad, but it's…read moreactually worse now ! LOL it won't even charge to 100%. Aside from misleading with pricing which the money isn't the issue!! they can keep it!! Let's not forget I was declined from receiving a receipt. How lovely. What matters is integrity and how you treat your customers, and this company clearly lacks both. Severely to say the least. After I left my first review, they retaliated by raising the price and arguing with me in-store about removing the review instead of apologizing or trying to make things right. That alone says everything you need to know about their business ethics. This isn't about money or material things it's about honesty, quality of work, and professionalism. I'll be taking my iPad elsewhere to verify if any actual repairs were made, and if I'm told that the original parts were never replaced, I'll be pursuing this further. Do better.

    Many of us, if not the vast majority of the general public (including myself) need to keep our…read morephones protected and looking new. Especially when you dish out $800-$1200 to protect your investment. That could be said with my iPhone 14 Pro Max since I usually have a heavy duty OtterBox case as well as screen protectors to shield my screen and rear camera lens. This takes me on a visit to the Foothill Farms neighborhood of Sacramento where I got to check out "Cellpro". Located in a small strip mall at 5153 Madison Ave. and adjacent to Auburn Blvd., this small store has had numerous business changes (all affiliated with wireless/phone service) over the years; this includes "U.S. Wireless" and "Metro by T-Mobile". I think a cell phone accessory store is a perfect fit here simply because there just aren't many in this area. Originally, I was planning to go to the mall but you know how that can be; parking, crowds, and of course higher prices. Long story short, I needed a replacement glass screen protector for my main screen as well as the camera lens (as I previously mentioned); both protectors had minor chips in them. Upon entering which was on the afternoon of Saturday 8/19/2023 at around 2:15pm, there was quite a few customers here. Inside, you will find dozens of cases for many of the new iPhone and Android models as well as chargers, cords, speakers, and ear buds. Since I wanted replacements, I was able to get a heavy duty scratch resistant screen protector AND lens protector for $25 (including tax). Not a bad deal since many of those kiosks at the mall charge $40 for the screen protector. Furthermore, it only took a few minutes. If this place is busy, be patient since this is a one-person business. The hours are also decent as they're opened Monday through Saturday from 10am-7pm. All in all, "Cellpro" is an excellent small business with excellent customer service and a wide variety of products. I also wanted to note that they do repairs on broken screens, battery replacements, water damage, and charger port issues. With that said and done, I am giving this place a unanimous five stars to a job well done.

    Fix My Gadget - Data recovery

    Fix My Gadget

    (76 reviews)

    My Samsung S9 was grabbed from me and thrown. Both the front and back were destroyed. For $150…read more(more than phone is worth), Dillon replaced with unmatched and not original. I didn't care. Everything I need is on my phone. My phone was repaired within the advised time and I was so grateful. Saved $1000+ because I did not need to purchase a new phone. I highly recommend for phone repairs. He even gave me a case but I ready had a few. His was a bit more heavy duty. Thanks, Dillon (I hope I spelled your name correctly. Apologies if I didn't).

    I used the Yelp service quote feature to get a quote to repair my broken headphones from various…read morebusinesses in the area. Fix My Gadget responded with a quote to repair my headphones for a flat $35. When I went to the location on 11/27 to drop off my headphones, the young guy took the headphones and charged me $35 for the repair and gave no indication of when they would be fixed just that they would call us. Later that evening I received a text message that they found the issue, parts will be ordered, and the headphones will be ready for pickup in a week . There was no communication of the cost of these parts, that they were in addition to the $35 I had already paid, or confirming if I wanted to continue with the repair knowing the new cost. They just ordered the parts and assumed I would pay for them. One week later, on 12/5 I hadn't heard from Fix My Gadget, so I texted. I got a response that the parts were arriving on 12/6 and by 12/7 the repair would be done. On 12/7 I hadn't heard back...again, so I texted. Fix My Gadget responded saying the parts will be delivered on 12/14. Another week later, on 12/14, I hadn't heard bak, so I texted....again. I got a response that the headphones were ready for pickup. When I arrived at the store, I tested the headphones and everything worked great. I'm guessing these were different headphones altogether, because they wouldn't pair with the devices they were previously paired with at originally. In addition, Fix My Gadget charged me an addition $62 for "parts" which they never communicated or confirmed I was willing to pay. Come to find out, the $35 I originally paid was a nonrefundable deposit as the person at the business explained to us their process, but it was the first time we heard it. Overall I paid almost $100 for my repairs that I was not expecting. The communication was most likely broken down due to the multiple ways we contacted the business where each representative probably assumed our first point of contact explained things, but we were unhappy with the information we got during the entire process. We were happy that Fix My Gadget was able to fix my headphones in the end. I think anyone who uses their services will need to ask more questions than we did and the experience will be better.

    A Plus Phone Repair

    A Plus Phone Repair

    (23 reviews)

    I went here because my camera was cracked on iPhone and the guy showed me it was protected by my…read moreprotected screen , pulled it right off, didn't try and take advantage of me at all. I will definitely be returning when needed. Thanks to the very kind man who helped me over the weekend. Stay giving great business.

    DO NOT COME HERE I…read morehad my iPhone screen replaced here just two days ago, and today the screen completely stopped working. When I called to explain the issue, I expected them to stand behind their work and repair it free of charge. Instead, I was met with some of the worst customer service I've ever experienced. After I sent them a photo of the screen, they immediately blamed me, told me it was my fault, and even said they were "not a magician" and refused to fix it under warranty. There was no attempt to troubleshoot the issue or stand behind their own work. I ended up taking my phone to another repair shop for a second opinion. They told me the screen had been installed incorrectly, which explained the problems I was having. They also told me the replacement screen appeared to be an extremely low-quality part and commented that many reputable repair shops won't even use parts like that because they're known to cause problems. Between the poor workmanship, the apparent low-quality parts, and the unbelievably rude customer service, this was one of the worst experiences I've ever had with a business. Instead of taking responsibility for what appears to have been an improper installation, they blamed the customer and refused to make it right. Save yourself the time, money, and frustration and go somewhere that actually stands behind its work. I wish I had.

    MobiLux - mobilephonerepair - Updated October 2026

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