My midwife suggested I order my breast pump through Aeroflow, stating that it's seamless and that…read morethey handle all insurance aspects. She was completely correct! For my last pregnancy, I went with a different company (as suggested by my insurance) and it was a bit more involved. That company also did not plan to send out the pump until closer to my due date. Unfortunately, my son arrived 6 weeks early. The company had to rush order my pump, but in the meantime, I had to rent one at a cost to me. I knew I wanted the Spectra S1 this time simply due to it having the battery pack feature. I understood there would be an upcharge. I was able to pay it online using my credit card. I filled out a brief online form on Aeroflow's website, received a confirmation email shortly thereafter, and then received an email correspondence (and phone call) from a rep, Dana, the next day. It was simply to say that they were awaiting an Rx from my midwife's office. Aeroflow took care of EVERYTHING. I didn't talk to the rep once. I received a tracking # via email. My pump arrived today - 10 days (including weekends and the Thanksgiving holiday) after I filled out the form online! It also arrived 1 day earlier than projected AND on the day we had a blizzard warning/closed schools and businesses of all things. Pretty awesome! I'm not due for another 14 weeks, and I'm relieved that I have my new pump well before my due date! I highly recommend Aeroflow for ordering breast pumps!

Should pay attention to all the bad reviews and take heed to what they are saying as I'm having the…read moresame issues with same results...horrible customer service and the straight up lies about coverage is ridiculous, no call when requested, Zero care towards customer concern or issue..