1. Fairway Ford

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Greenville, SC

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Fairway Ford

2.8 (112 reviews)
Closed • Closed

Services - Fairway Ford

Auto brake repair

Auto engine repair

Auto HVAC repair

Fairway Ford Photos

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2024 Maverick - better late than never.
Mark P.

The new leadership team at Fairway is continuing all the great things that have always been done, while working diligently to improve the consistency of service across all areas to make folks as delighted as possible. The last couple of years have been a challenge for all dealerships' supply chains. Fairway and Ford are getting it right. After 24Plus months I have received my Hybrid Maverick XLT and love it.

So about 12k mi ago my truck was still in warranty and I took it to Fairway Ford in Greenville, SC to get the cab mounts replaced under warranty. They told me the mounts were fine and wouldn't do the repair. Fast forward to today and the cab mounts are so rotted they are falling out. They booked me an appointment for 8am this morning. After waiting an hour and a half they came back and said "It'll be $3500 to replace the cab mounts and install a new track bar." I'm like: "Seriously?" They explained that the factory cab mount set is $800, that my bumper would have to come completely off and that all the wires and other nonsense (their words) would have to be cut or disconnected. (there's plugs on everything). The labor to do cab mounts is 12 hours and they wanted another thousand to take the bumper off (6 bolts and a couple plugs.) They also denied any assistance due to their incompetence of inspecting it while it was under warranty. I did ask if I did the track bar myself what they would charge to torque the bolt at the frame (450ft-lbs). Their response was: $115 I believe this will be the last time I waste my time going to Fairway Ford in Greenville, SC.

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2 years ago

Left my car for its scheduled service- accidentally left my wallet in the center console and all my cash was gone when I came back.

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Review Highlights - Fairway Ford

“He was excellent, as I had many questions on that car and on another Lincoln we are thinking about buying.”

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I had my 2013 Hyundai Santa Fe car battery checked by the store attendant. He was very helpful and…read moresuggested I have it tested, again, in a couple of months.

Firestone Complete Auto Care

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I suspected it was a dead battery, opted for a $10 diagnostic check. The person who helped me,…read more(Tsu) was so kind and helpful, I left my phone in my car, called them and he retrieved it, and called us, and held it until I got back. The service manager, (Randy), called me this morning, confirmed the battery needed replacing, and gave a price that included 50$ off. He let me know there was an additional problem with the steering. A tire rod needed attention. I am single and need a well functioning vehicle. I opted for that service and he added another 50$ off due to the cost of that additional service. I could not be happier with my treatment and the ease of this process. They fulfilled every promise they made, and the repair has a year's warranty. The battery comes with a 3yr warranty. On the front end I went there on my daughter's recommendation, and it was the closest repair service to my breakdown. I think this Firestone store is tops with regard to straightforward, well managed, and, reliable service!!!

We took out Honda Civic here for a brake job. They did not know how to fix it but tried. some of…read morethe components were not reconnected correctly. The car was acting up so we took it into the Honda dealership. They said that the brake job was done incorrectly. We went back to ask Firestone about it and They said it was not their problem. They don't know how to fix Honda, Toyota, or other imports. Their techs are not well trained. Don't take your car here! They may not be able to fix it, they will still try, and then they will not stand behind it.

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From Christopher to Bryce they handled everything perfectly. And the service manager had our…read morebattery replaced! 2025 Nissan Rogue wouldn't start, Had Jack Rabbit give us a jumpstart, then went to Benson Nissan for a couple of hours for them to tell us our battery was good. Went to Crown Nissan for our final free oil change and as they went to get our Rogues and pull it up to the door, it wouldn't start again, Told Crowns manager about the what happened this morning at Benson and he put it on their machine and came back and said the battery was no good and replaced it! So hands down Crown Nissan of Greenville got it going on!!!!! Great dealership and the service is exceptional! Thanks Christopher for being a great Service advisor and Bryce too for checking us out. You guys are amazing!

The service center is first class. You can book your appointment online. You get texts to follow up…read moreand remind you. You get updates while your car is being worked on. The waiting room is spacious with refreshments and snacks.I like that they didn't force any upsell. They offered a list of what my car could use, but I was not uncomfortable saying not at this time. They also did a great job analyzing my dash light and resolving the related problem. I'm usually not a fan of dealer repairs and will run as far away as possible. But because this was an airbag issue, I didn't want to risk inferior service that wasn't up to code. I lots of questions and Austin, my service rep, was courteous, informed and great to work with.

Fairway Ford - car_dealers - Updated October 2026

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