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    Fairway Subaru

    3.4 (69 reviews)
    Open 9:00 am - 7:00 pm

    Services - Fairway Subaru

    Auto maintenance

    Oil changes

    Auto repairs

    2 More Services

    Auto brake repair

    Routine automotive maintenance

    Fairway Subaru Photos

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    Recommended Reviews - Fairway Subaru

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    Top of driver side, rear window trim is shiny and warping at the top of the black vertical pillar panel.

    Misleading marketing on vehicles and bait and switch tactics are used to keep Subaru from recalling bad products. Multiple vehicles on their lot, both used and new, show signs of delaminating, bubbling or peeling black trim. After returning one new 2025 Subaru Ascent due to warping trim panels at 2500 miles, we traded it in with the understanding that the new vehicle would not have the same problem. Less than 300 miles on 2025 Subaru Ascent, and the problem is happening. The vehicle cannot withstand being parked direct sunlight or drastic changes in ambient temperature. The dealership, service department and managers are well aware of the issue. They are selling cars knowing full well they cannot hold up against environmental exposure. Potential customers are being misled by this dealer. Existing customers are held at fault and dishonestly dismissed as anomolies. These cars aren't built for South Carolina climate variables or Subaru has a defect in their design. Fairway Subaru is complicit and unhelpful in pursuing warranty claims.

    Taking the Second Baby In for Service
    Dixie B.

    When we visited this dealership, I was delighted to see that the salesman who came out was an old friend from high school. Unfortunately, he no longer works there. Our experience has gone downhill somewhat. We purchased an Outback, and the extended warranty with maintenance coverage, but none of the major maintenance came due while we had the warranty, so that was a rip-off. I called yesterday, and left a message to ask for service, but did not receive a call back today. I called 10 times, and was disconnected (a hang up?) every time. I was never put through to Service. Meantime, my seat air conditioner sounds like a jet during take-off, and we need regular maintenance. Sigh.

    Bought a car today. My first ever Subaru vehicle and I'm so pleased!!! I usually don't get cars from a dealership, but last minute I decided to take a chance on this one. I'm very glad I did. Jacob Candiotti was a true professional, and provided great customer service. He definitely shoned in his role as customer loyalty manager, and has made a loyal customer out of me. He was down to earth, knowledgeable, friendly, and not pushy at all. He was honest and patient, and took his time to walk me through the process, making sure I was comfortable with every aspect of the purchase​. The other staff at the dealership were all personable and helpful. Jacob Webb in the finance dept also deserves a special shout out for his great customer service as well. Keep up the excellent work Fairway Subaru! We appreciate and highly recommend you to others!!!

    A few nice upgrades in this 2024 model!

    I just upgraded my Subaru Outback today and appreciate yad the time and effort Anton Dutton and Jacob Cambiate put into making some challenging paperwork easy for me. (As did the agent from my original sale.) Jacob let me to know that I would be able to upgrade my ride at about the same price, which I was unaware of, and he had all the paperwork ready with several lease terms to pick from, answered all my questions and took on extra work like finding me better insurance, and making extra copies of my important personal documents for me. I was also greatful that he did his best to accommodate my mobility issues. Jacob did just about everything I needed, except bringing me breakfast! Lol. I have been very impressed with the dealership over the last several years as well. They provided all the services they said they would, and were always polite and helpful, including things like sending me home in a Lyft when I had to drop my car off. I would definitely recommend Fairway Subaru.

    El B.

    I was away from my state when my Subaru began to smoke and temperature overheated. I was alone and so afraid to push the vehicle to its limits and not be able to return home. Fairway Subaru took my vehicle in as an emergency repair and one day later, I had my vehicle repaired. My daughter dropped me off to pick my car and as soon as we drove off, (you cannot make this up) her Subaru started overheating and smoking. We turned around to drop off her vehicle as an emergency repair and they did an awesome job. Thank you for helping two damsels in distress.

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    2 months ago

    Had a great experience buying a new vehicle from Joseph. He did his best to get me everything I wanted and within my budget.

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    10 months ago

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    4 years ago

    Dealt with Jay who was awesome! Very knowledgeable and kind. Ask for him when you are looking for a Subaru!

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    5 years ago

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    2 years ago

    The service is great. Special mention goes to Jacob Candiotti. He made the process of trading in our old car for an upgrade very easy.

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    2 years ago

    Jacob Candiotti is great. No pressure, very knowledgeable, patient, and a good listener. I appreciated having him to work with.

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    2 years ago

    Absolutely amazing service!!!! Could not of had a better experience. Jacob got me in and out in record time. Will definitely be back!

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    6 years ago

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    2 years ago

    Wonder experience working with Jacob! He was patient and so informative! Love my new car!

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    5 years ago

    get a second opinion when needing extensive repairs

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    Page 1 of 2

    Ask the Community - Fairway Subaru

    Review Highlights - Fairway Subaru

    Jacob Webb in the finance dept also deserves a special shout out for his great customer service as well.

    Mentioned in 9 reviews

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    Japanese Auto Specialists

    Japanese Auto Specialists

    (9 reviews)

    BRING YOUR CAR TO MASON & SONS. ITS SO MUCH BETTER. TRY IT ONCE YOU'LL NEVER MISS JAPANESE AUTO…read moreREPAIR. If I could give them less I would. I had my car towed on Wednesday morning. Called Thursday afternoon almost closing. I was told my car was too complicated so they would "tackle it on Monday". That's fair. I waited until closing on Monday to call. The rep told me nothing was done. They weren't sure when they would analyze my car. I left a voicemail that night asking if I should tow my car to someone else? This was their response: "Hey Bill, this is Bill at Japanese auto I got your message. Please feel free to send whoever you want to tell your car away. Way too busy and this is not gonna be an easy fix so Please come get it take us somewhere else. Have a good day...." the voicemail they left me. Mason & sons were done in 3 days. They are too busy and don't care. Do not bring your car to this place. It's a joke with customer service. 8 DAYS THEY DIDNT LOOK AT MY Car. 8 DAYS NO COMMUNICATION FROM JAPANESE AUTO REPAIRS. I SPENT $580 ON UBER DURING THIS PERIOD THEY DIDNT EVEN LOOK AT MY CAR. Do not trust this place. My quoted voicemail should be enough. Mason and sons will provide much better service especially customer service. Honestly, I am disgusted by the way I was treated by Japanese auto repair. Believe the negative reviews they are more honest.

    I bring my '88 Subaru wagon here. Bill and Jonnie (no idea how to spell her name) have charged me…read morefor a fraction of the labor they've put into troubleshooting and sourcing for my car. They're busy so I follow up with them frequently and don't wait for them to update me, but multiple events have demonstrated their impeccable integrity. It's clear that they're passionate about delivering great service.

    Cottman Transmission and Total Auto Care

    Cottman Transmission and Total Auto Care

    (22 reviews)

    Great people who do a Great Job. They did what they said, when they said it, and there were no…read morelast minute surprises. I would use them every time.

    Chan's Transmission and Auto Care…read more ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ Add a photo Chan's Transmission and Auto Care 4.4 (160) Auto repair shop in Greenville, South CarolinaOpen OVERVIEW UPDATES SERVICES REVIEWS PHOTOS ABOUT Google review summary 5 4 3 2 1 4.4 (160) Rate and review Share your experience to help others Reviews Allbusiness 15 job 10 warranty 9 work 7 +6 Sort by Most relevant Newest Highest Lowest Justin Mcbride 20 reviews·5 photos 5 days ago NEW Service: Transmission I called and asked for a price to replace the torque converter clutch in my 2015 GMC Acadia and was told $1200. I thought that was really cheap and asked her to make sure, she confirmed it and even called me back to give the correct price. ... More Brandi Goble Haraway Local Guide·18 reviews 4 weeks ago Services: Transmission replacement, Brakes I cannot recommend Cottman enough! Their customer service is over the top and my new transmission runs like a dream. They are super knowledgeable, easy to work with, and have fast turn around times. I highly recommend their services and would give them more than 5 stars if I could. Chan's Transmission and Auto Care (Owner) 4 weeks ago Thank you Brandi for trusting us to repair your Escape and many other vehicles over the years! We will always strive to EARN your business! Jane Stasney 1 review·1 photo 7 months ago Services: Air conditioning, Oil change, Electrical, General repairs & maintenance I recommend Cottman for car service because I feel that I have found a trustworthy business to take care of my 2004 vehicle. From regular maintenance like oil changes to major repairs like the fan not coming on to cool the engine! They ... More 1 Chan's Transmission and Auto Care (Owner) 7 months ago Jane it has been my pleasure to assist you and your mom in keeping your vehicles on the road for years. I appreciate your kind words and we will continue to earn your business for years to come. I am so glad Joey found that earring for you as well! R L 27 reviews·1 photo 2 months ago Kym and the team at Cottman Transmission provided us with exceptional service. Our little camper broke down while visiting lovely Greenville, SC. Kym was amazing in her tips on how to thrive under the circumstances, she kept us ... More Chan's Transmission and Auto Care (Owner) 2 months ago It was a pleasure to assist you guys in the hiccup on your journey to NC! I'm very glad we were able to help your camper back on the road in a timely manner & you guys were equally wonderful to work with! If you ever need us again, we will be here for you. Justin Mcbride 20 reviews·5 photos 5 days ago NEW Service: Transmission I called and asked for a price to replace the torque converter clutch in my 2015 GMC Acadia and was told $1200. I thought that was really cheap and asked her to make sure, she confirmed it and even called me back to give the correct price. After dropping the vehicle off the next day I get an email to approve work for over $6000. I immediately called and said, "No, that sounds like a bait and switch!" Long story short I took my car to a local GMC dealership who performed the job for $4652.29. I feel bad for anyone who wouldn't have known better and would have just paid that. The dealerships are almost always the most expensive, but somehow managed to beat this shops price by $1500. The second photo from the dealership also included a 4 wheel alignment. Buyer Beware

    Fairway Subaru - autopartssupplies - Updated May 2026

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