My brother in Cincinnatti broke a bone and needed an electric wheelchair to get around his home and…read moreto stay mobile. Owner Wally was an expert providing just the right product for him to use, delivered it, and it was so helpful teaching him how to use it. I recommend this store and their owner to anyone renting or buying a mobility scooter.

From the owner: Mobility City of Greater Cincinnati is the premier provider in the Cincinnati metro for assisted…read moreliving devices and mobility equipment. We help seniors and people with disabilities maintain their independence and quality of life by keeping them mobile. We pride ourselves on our incredible customer service. Stop by our showroom to test drive our products and get the information you need from our experts. Or, allow us to come to you with our white-glove mobile service. Whether you're looking to rent or buy mobility equipment or are interested in our maintenance or battery services, Mobility City of Greater Cincinnati will help you get back to the things you love

Terina was extremely helpful getting a medical supply for my father. She went above and beyond…read more Everyone was super friendly and helpful. I highly recommend this place.

Bought a new chairlift from them. In the first two years I spent $1600 in repairs. After 5 service…read morecalls at $385 each they sent a repairman who solved the problem. When I tried talking to Med Mart about the problem they were very rude.

I have bought medical things from here for quite a few years. In the past the service was kind of…read moreon the hateful side. Seemed like they were not interested in helping you if you were not purchasing a high dollar item. Today I had a sales person I believe her name was Melinda W she was the first kind clerk I have had help me in there with kindness and a professional attitude. She was not pushy and tried hard to get me what I wanted. I was surprise since in the past the service was so negative and unkind. I hope they have changed their service to a "nice helpful kind" of service. Melinda was very sweet and I hope she is there when I go back again. Thank you Melinda for the great professional service.

Hocks recently opened an expanded version of their medical supply store. This new store is also…read morethe site of their online warehouse. I have no business or need to go there, except for one reason; my sister can only find a particular sensitive skin cleanser that she insists on for her children through them and because she does not want to pay shipping charges. So being the kind person that I am, once a year, I go to Hocks to pick up a years supply of this cleanser for her. She makes all the arrangements, I just do as I am told. I had no idea that they had opened up a new store. The new one has every possible apparatus, etc that you can imagine using for at-home use while recovering from surgery, etc. The clerk working could not find my order. I was annoyed to death. Apparently, no instructions were left for the staff, and whoever handled my sister's order was not available and could not be reached. I was told that the store and the website were separate entities though they were housed in the same building. The clerk had no idea where to find my order. Driving 30 minutes out of our way did not make me happy nor did it please my already irritated husband. An hour later, after already passing the Indiana border, the clerk calls to tell me that she located my order and did I want to come back and pick it up? Sure, how about sending it to me and waiving the shipping fees? No way in hell would I double back. Lucky for my sister she agreed.

I don't even want to give this company 1 star. Worst customer service I have ever seen in my life…read more Called about Lift Chair Repair, they brought out a new transmitter, it lasted 2 weeks. They couldn't schedule a time to come back out and check because their power was off. What has the power off have to do with coming out to the home to re repair a chair? The man who we dealt with was rude and condescending. He wanted to charge another service charge to come back out because the chair was old (he stated 10 yrs on the phone but said 7 when he was at the house). DO NOT do business with this company.

From the owner: Home Medical Equipment Service company specializing in repairing mobility equipment. We provide in…read morehome services in Ohio, Indiana and Kentucky.

Everyone has always been very helpful. We came here first to obtain equipment for my mother and now…read moremy husband requires a walker and a wheelchair. Took time to answer our questions and were able to successfully figure out what we needed.

From the owner: Lift Chairs, Power Moblity Scooters, Walkers, Wheelchairs, Transport Chairs, Golden Lift Chairs,…read moreGolden Mobility Scooters, Power Wheelchairs, Bathroom Safety Products, Rollators