Very knowledgeable! Excellent customer service. Staff went above and beyond! Highly recommen!read more

From the owner: James Medical is a locally owned family business. We service and repair everything we sell. We work…read moretogether to find a solution that meets your specific needs. Our goal – no matter what – is to make sure you walk away with the peace of mind that comes from knowing you’ve purchased the best possible product to keep them happy, healthy, and safe. Great customer service is at the heart of everything James Medical does. Whether it’s online, over the phone, in-person at your home or our showroom, that goal is the same; 100% customer satisfaction!

Went here after a recommendation from a friend and I was not disappointed! Went in for a peer left…read morechair for my dad as he has shoulder surgery coming up and just couldn't find a place that didn't want an arm and a leg for one. Well let me just say that I walked in here and was greeted by Joyce and with in 30 minutes I had my dads new powered arm chair in my car and was headed home! She was so helpful and such a nice women! This place has alottt and I have taken picture that cover a large majority of the store so people can see what they have! Trust me this is a great place for medical supplies, wheelchairs, crutches, power lift chairs etc!

From the owner: WheelchairHelp.org inc. Located at 28423 Old US 33 West Elkhart, IN 46516 Monday - Friday 12 noon -…read more5:00 pm. Wheelchairs, walkers, power chairs, lift chairs, hospital bed, all kinds of medical supplies. Call Today

Very good customer service. They were easy to work with and knew their stuff. We had a lift chair…read moredelivered and the employee was very patient with my dad. He made sure he understood how to use and explained all the bells and whistles.

I was fitted with a pair of Brooks shoes with Janet a month ago, and the service was top-notch. If…read moreI could give her more than 5 stars I would. She spent a lot of time with me and bent-over-backwards to adjust and re-adjust until the shoes were exactly right. I so appreciate her attention to detail. I would highly recommend her.

I get medical supply's from there quit frequently, have very nice an knowledgeable service…read more associates I would recommend them to anyone needing medical supplies.

It was a long, protracted, and difficult, sometimes heart wrenching struggle, but once the proper…read morepeople became involved my precious husband received the equipment he needed and the staff went so much above and beyond. We can never thank you enough. You literally saved my husband's life. THANK YOU.

Mark and Ashley couldn't have been more helpful and kind! My mother passed before using her Jazzy…read more600 ES up in Wisconsin, but I have a friend who's become more disabled who was looking for a power wheelchair. Ashley allowed my friend to come out and test drive a similar chair, to make sure she was able to drive it. She spent over an hour with us, even though they knew there would be no sale for them. So compassionate!

Wow! This store has everything for your mobility needs! We went for a lift chair for my mother…read more They were very knowledgeable, respectful, and helpful. With so many choices and options in lift chairs, they helped us narrow it down and we were able to choose the best one that met the needs for my mom with proper fit and comfort. I highly recommend Access One!

Jeff and JB were extremely professional and compassionate throughout this process. We ended up…read morerenting two straight Bruno stair lifts for my dad, which are working great for our L-shaped stairs. Jeff did great work on the install and quote and helped us figure out which lifts would work best for our needs. Would highly recommend to anyone in need of stairlifts or other mobility aids.

From the owner: We offer stairlifts, wheelchair ramps, porch lifts, patient lifts, and more backed by the best…read moreservice and support in the industry. Our local team sells, rents, installs, and services everything you need to make your home or business fully accessible. What makes us different? We have Mobility Consultants, not salespeople. We start with a free in-home or virtual consultation so we can learn more about your needs. Then we provide a no-obligation quote for your perfect mobility solution - we'll never pressure you into a decision. Our experts are certified to install and service each of our products, so we've got you covered. Questions or concerns? Give us a call any time - we treat every customer like family!

Nobody ever contacts you back. Poor customer support and you are in the phone for an hour and still…read morecan't get a call back.

Customer service all around I have never been so aggravated…read morewith a company like this before I have been on hold off n on since 1/pm I called at 11/am spoke with a girl she had to see when I could get my oxygen She called I ran to catch the call she left voicemail only said Binson So I called back Been getting nothing but run around n hung up on calling back same thing since 1/pm I actually was trying on line Was in the middle of a review ended up losing it when I received a text to call so I did at exactly 4:00pm put on hold It is 4:28 Still on hold Previous calls I asked for customer service they acted like HUH?!?? For which department I said the main customer service They demanded a department I finally I told them oxygen Same hold music very aggravating stupid what ever it is not music some kind of beat that slows then speeds up making my heart follow the rhythm and I get chest pains and aggravation build up I just received a call from a Deshanda quite rude she went to check on a delivery possibility for today so now I'm sitting here on hold yet again let's see if anything gets done I'm staying on here this post till she comes back on the phone i can bet $200. She doesn't I'll be on here probably all night until tomorrow !!!!! Oh my she came back 4:43/pm saying the driver couldn't deliver until tomorrow They were down 2 drivers and quitting time is 5:00pm wonderful! I explained as I did from the beginning at 11/am I have a day full of testing tomorrow and asked if she could put a note to the delivery person to come after 4:15 She said no they would call sometime after nine and let me know what time they could be here within a 2 hour window I tried explaining to her how this started and I was very upset She also confirmed what Sean said that there was NO record of any kind of attempt to deliver at all said same thing Sean said well must not have been Binsons I asked why then was there a door hanger on my door knob with date and time Bright yellow Binsons in bold black lettering the "O" being a house with a wheelchair /handicap emblem I have never had a problem with Binsons in the last 20 years I've been working with them for another existing problem I have never had such rudeness and incompetence and inconsistency n inconsideration In the 4 hours and 45 minutes I've been on hold someone could have delivered it!! So no I had to type this because your employees refuse to connect me to customer service! I have never in my life 71 years heard of a company not having a customer service representative Ridiculous Horrible company turnover or something I will be looking for another supplier though! I tell you that! M T Feel free to call if you like every part of all the details of the calls! You have my address and phone number and OH PLEASE LET ME ADD ONE MORE THING I TOLD HER N WHOEVER I SPOKE WITH FROM THE BEGINNING MY OXYGEN LEVEL IS 80! I can't seem to upload the picture of the Binsons door knob tag! I really didn't want to leave a review star but couldn't send this unless I did you don't deserve any points

After struggling for a while with my used wheelchairs, I was pleasantly surprised to get the…read moreopportunity to go for a brand new wheelchair. If you know me, you'll know there's one particular vendor I've had quite a few issues with and I was pleased to learn I would be working with a smaller, family owned vendor. LJ's Discount Medical is an Indiana owned family business located in Fort Wayne. They've been around for 13 years and specialize in both sales and rental of a variety of durable medical equipment. LJ's carries fairly well known brands - Golden Technologies lift chairs and scooters, Invacare hospital beds, Harmar lifts, Pride power chairs, and others. They will also work to repair and clean equipment. In my situation, they were able to get a fair price on a Ki Catalyst 5, a manual wheelchair. I was able to provide them with exact measurements from a similar chair I'd had, and the owner (obviously LJ) was able to get things ordered and delivered in a timely manner. While it's difficult to facilitate delivery/receipt of a wheelchair when the customer lives in Indy and it's February in Indiana, LJ's went above and beyond to make it happen and they communicated very well with me along the way. I now have a wheelchair that fits me, is safer, and meets my needs. I'm always a fan of using local. That can be difficult with durable medical equipment as there are a handful of major players. LJ's was a great discovery for me and I won't hesitate to return to them with future needs.

While searching for a scooter the service was great. As far as getting help after spending over 7k…read moreit has been horrible. Several attempts at contact with no response. Had to end up contacting the manufacturere direct. Really disappointed.

Yelp doesn't allow a zero start rating and that's the only reason they get one. We purchased a…read morechair from this company for my daughter and suffered through 2 years of problems.... Almost entirely due to improper assembly...before jumping ship. After what they did to that chair, the manufacturer would not even honor the warranty. And they NEVER answer the phone or return calls. I ended up emailing an executive of the company because they wouldn't respond to me. It was the worst experience I've ever had with any business and I can't think of a single good thing to say about them.

This place doesn't even deserve a star!!!! My son has a wheel chair through them and it badly needs…read moreadjusted! I have not been able to get ahold of them after leaving 8 voicemails in the past two months and not receiving any kind of response from them I had to write a shity e-mail. Finally I got a response saying they will call me tomorrow.... My opinion DO NOT USE THIS COMPANY!!!!