Pros -convenient location comfortable to wait in the mall while they fix -willing to negotiate pricing - good affordable accessories cons - services May take longer than quoted understandable if you want it done right but you must update Costumer with text to active number like they could of text me but instead when we came to pay and pick up they said 10 more mins and it was 40 or something. - replacement parts may not be new and may not work; " that's not good". - no warranty was discussed that's horrible ok my partner and I swung by Baybrook to get the phone fixed The issues was cracked screen and camera . The shop told us 30 mins it took over 1 hour almost 2. They had us wait that long and the replaced part didn't work correctly so we had to wait additional time for them to put in old part We asked for $10 off $55 for the screen which was $45 he only did $5 off for us waiting that long and not fixing the phone correctly we was mad to say the least $50 bucks. He quoted us to much initially in the first place he wanted to charge $65. The fix charges $55 and allows you to know if they have your part in stock immediately I recommend them even though it was devastating to find out they did not have the part either. I definitely recommend them Over this place because they for sure advertise a warranty. So the mission is not accomplished at this time lol. We barely had time to exercise and take our son to the amusement park like we planned he wasn't able to ride many rides because our whole schedule was messed up we needed that hour. I don't like writing 3 star and under review I don't I just want them to improve service. constructive feedback for company -repair tickets should be given and asked for during pickup (what if I tell my friend/enemy details about my phone and they pick it up well they may know my password etc then boom they have a phone for $50) - active number should be taken by company to give repair updates Via text ( to allow the customer to manage their time better I shouldn't have to walk to check on phone every 30 mins ) -Warranties should be discussed (I still do not know if we have a warranty I guess I don't ) -all replacement parts should be working (test Your parts and make sure you have the part before agreeing to even do the phone) -And finally better time estimates should be made (tell me up to 2 hours not 30minsto allow the customer to manage their time better ) read more

MobileFix - Mobile Phone Repair Near Me - Friendswood, Texas

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Best prices in the mall, I had two phone repairs done. 10 minutes very reasonable price. Thanks

I went to get my screen replaced for my iPad mini at the kiosk at Baybrook mall, it took them about 40 minutes. I got home and the touch screen started to go crazy so I went back and they fixed it for me, which also took about 40 minutes. It hasn't glitched so far. Good Customer service. They also helped me with some Apple Watch products which I am really happy with. read more

I wouldn't even give this one star if I didn't have to. I had these people fix my iPad and just 3 weeks later the LCD screen went out. I immediately went back to them to tell them about the issue and they refused to fix it. I asked them for my money back and they stated that they don't give refunds. They will never get my business again! Horrible business! read more

Bunch of scammmers don't take nothing to them, horrible customer service and didn't even fix the problem didn't even give the money back for the first screen they replaced which didn't work read more

Products and customer service are horrible! Phone case fell apart after one month and was told there was nothing they could do. 3 day return policy. REALLY??? Don't give them your money if you want decent service and quality. read more

Should have known better than to buy anything at a Kiosk in the mall. They did repair install on my ipad and sold me a case for it. Was very happy until I got home and just couldn't get the screen clean. I went to best buy to get some glass cleaner, turns out all the dust is on the bottom side of the glass they didn't clean during the install. Also, they guaranteed my warranty would be good at all locations since I live in Houston, but the work and was getting done in San Antonio.....LIE. They are each independent dealers that buy these kiosks and they don't support each other, neither does the parent website. Total sham. The case broke and started to stretch and deteriorate after 2 weeks, no return. The guy actually said, "sir this is used!" Of course it's used, that's why i want my money back, it's used for a month and looks like this! The salesman from the san antonio store told me to call the 800 number for the parent company website and they would get the Houston store in line to help. NOT. You get what you pay for! They will lie to you to sell you anything at the kiosk. read more

Excellent customer service! One of the employees, Fahad, is always in such a good mood, he makes the experience delightful and always fixes my screen quickly and efficiently! The next time my screen breaks, I'll be asking for him! read more