The team here is excellent! The front passenger side window in my 2008 Kia fell off its track the…read moreevening before and the folks here were able to fit me in the very next morning. José was quick and transparent with the work he was doing, and the shop offered a comfortable seating room with amenities while I waited. Once my car was done being worked on, the tech José and the manager Jeka made certain to explain what was going on with my car (power window regulator was bent) and what my options were before I authorized any additional work. I opted not to proceed with replacing the part since I'm likely replacing the car soon and did not feel pressured at all to change my mind. The window was placed back on track and José was great advising me how to proceed with the window moving forward to keep this from happening again. Great atmosphere and a wonderful team with a lot of knowledge!

They worked with me and they were honest they were brutally honest at times they would show me…read moredestroyed parts that needed to be repaired and they would give me an honest opinion opinion of what certain parts would cost in the future. I have a car that no longer has produced in America so to hear that and for them to work their magic that was amazing. Definitely recommend them. They know their stuff.

Tyler and Cheyenne were incredibly friendly and responsive from the start. They were able to fit us…read morein on a weekend with very little notice, which we truly appreciated. Tyler diagnosed our car within the timeframe he promised and walked us through everything clearly. The estimate was very reasonable, and the work was completed promptly. What really stood out was Tyler's emphasis on safety--he went above and beyond to make sure our car was safe to take home and even encouraged us to come back so he could look it over again and confirm the issue was fully resolved. It's refreshing to find a mechanic who genuinely cares. We will definitely be back!

Had a great experience at this shop! I was in need of assistance with my exhaust and found exactly…read morewhat I was looking for. Tyler helped me adjust my exhaust and got it done quickly and efficiently. He was super friendly and took the time to explain everything I had questions about. Also, the cost for service was really good compared to other independent shops/big name shops charging 2-3x more than what I paid here! I really appreciated his professionalism and attention to detail. Definitely recommending him to friends & family!

When I wrecked my car one night, I needed it fixed asap and didn't want to pay thousands at a auto…read morerepair shop, so I called up PNW fab and auto the next morning and got a response immediately. He was available to help same day, helped me identify and get all the parts I needed. He managed to get it all fixed and put together within 4 hours and I was able to drive it away right after to get the body work done. For reference, my entire passenger side was totaled. The sway bar link- snapped, CV axle-snapped, and the control arm- snapped.

I broke a shock mount on my 94 YJ and ordered new ones. Most shops couldn't get me in till…read moreNovember. Saw this PNW Fabrication and Auto called and left a message. He called within 5 min. Said he could get me in on Monday (9-27). I was thrilled. Got there, showed him the parts, explained how it happened. He said cool, easy job, $200-$250. I said thanks and left. He called and said he ran out of gas and it would be one hour longer. No worries. He calls and tells me it's done. I get it and he askes for $300. 50 more? ok but this better be good. I get on the freeway and am bouncing friggen everywhere. I get home and look underneath and see he welded them at a 90* angle. My shocks are completely compressed, unable to move. I texted him the next day, saying how bad the job was done, and he offered to fix it on his dime. then and a couple hours later he texted me saying it's not his fault. I didn't specify what I wanted. Well I didn't want them welded to my hood either, at least he didn't do that. His welds are good. His thought process is bad. It's obvious why he doesn't work for a company. No critical thinking skills (you have to have to be a good mechanic/ welder) If you need two pieces of metal welded together that seems brainless, this is your guy. If a little thought and/or imagination is needed, go to a REAL shop.

I had a drivers side window motor that needed replacing. Ryan replaced it by lunch at a fraction of…read morethe cost the dealership was going to charge.

Ryan is a cool, very down to earth person. I bought a 2013 RAV4 used and brought it in for…read moreinspection. He walked me through every nook and cranny of the vehicle and walked me through every detail of what he noticed. I appricate his transparency and I can tell he really took the time to make sure my car was safe. The inspection cost me $145 which may be pricy but since I can tell he went through every inch of my car I feel it was worth it. Will be going back.

This is a very good service shop. There was no pressure of additional services, but I was provided…read moreinformation about future services due and the costs. There prices are very fair and the whole experience felt like they cared about the car and the customer. They are now my go-to shop.

I was really impressed that they told me what they needed to fix before they started working and…read morethen they told me how much it would cost. Most people just do the oil change and then they tell what needs to be repaired and then they charge you more money which also takes longer. These people did a good job, giving me a fair price and it took a reasonable amount of time. I was also impressed with the fact that you could get updates on your phone.

We have taken all of our vehicles to Cleveland. They always take such good care of us and help us…read moreunderstand our options.

We took our 2001 Honda in . The belt was slipping, the engine light was on and the temperature…read moregauge wasn't working. Car ran fine. My wife took it in. I got it back. The belt didn't slip , the engine light was still on and the gauge didn't work. $400 for a new thermostat. I took it back today. He ran a code on the light (never did it the first time) and said my coolant sensor was out. Probably why the gauge didn't work in the first place!!! He said he could put a new sensor in it. I told him I couldn't afford another $400 for a 24 yr old car and left. I will never go back and recommend you don't either.