today i went to the store as a repeat customer...owner quoted me 45$ to remove stuck sim…read morecard.said it would be an hour to repair cause he had to pull the phone apart,,, i thought it was expensive so i went home .removed two screws,removed the stuck sim card in all but two minutes beware.....not customer oriented but money oriented get a second opinion...

From the owner: A Canadian family-owned business, we do professional, highly specialized repair solutions and…read morehigh-tech services at very competitive prices! We repair, service, revive & refurbish iPhones, android smartphones, iPads, tablets, laptops, computers, video game consoles and more in the Gatineau / Ottawa area and surroundings. Une entreprise familiale canadienne, nous offrons des services de réparation professionnels et spécialisés à des prix très compétitifs! Nous testons, réparons, et remettons à neuf tous vos iPhone, cellulaires Android, iPad, tablettes, laptops, ordinateurs, consoles de jeux et plus ; dans la région Gatineau / Ottawa et alentours.

My needs for this project were pretty simple. I needed a tripod mount for my phone to do some…read morevideos, and maybe start a vlog. But it had to have a shoe to mount a mic. Naturally, almost every online search pointed me towards listings on Amazon. NO. THANK. YOU. This pandemic had made me realize that - as much as I love the convenience of online shopping - there's something to be said about the experience of a brick and mortar store, and dealing with a store employee that offers great customer service. And, that's exactly what I got from this store. And, the price was exactly the same as Amazon. Shop local. Shop small business. One less dollar to Bezos and company.

So bad service, they don't respect their customers. And they overcharge everything, I regret buying…read morefrom this store.

Kanata location. Value was poor and no refunds. Not sure how they're still in business other than…read morepeople not doing their research or shopping around. Just based on other reviews as well, you'd probably be better served going to another place like illFixit Wireless or Mobile Klinik

I'm not sure your kanata location reflects the same as the one in merivale mall but they don't have…read morea yelp page. I'd just like to say how unimpressed I was with the quality of the phone screen and service I received. The screen began to pop/fall off after a few weeks and very shortly after the screen cracked. When I contacted the person who fixed it, he said he basically didn't care and it wasn't his fault. But If the screen had been properly installed I would not have to replace my phone screen for the second time in under a month. I just wanted to express my level of dissatisfaction with the overall service, and I definitely will not be wasting another $120 on any cellumax products.

This is the second time I have needed help with my computer. Being an "elder" the intricacies of…read morethe tech world can be a tad daunting. Nevin, from Geeks know This is an incredibly knowledgeable technician who explains things clearly and knows his stuff. His service is friendly, professional, and clear. Without reservations I recommend Nevin and Geeks Know This as the best in Ottawa.

From the owner: Welcome to our computer repair shop! We are your one-stop-shop for all your device repair needs…read more Our expert technicians are trained to handle repairs for any device you bring in, from desktop computers to laptops, smartphones, tablets, and more. We offer a wide range of services, including accessories (cables, montiors, external drive), onsite technician visits to fix your device in the comfort of your home or office, remote support for fast and convenient repairs, antivirus software to keep your device safe from viruses and malware, and data recovery to retrieve lost files and documents. In addition, our professional IT services can help your business run smoothly and efficiently. Whether you need network setup, server maintenance, or cloud computing solutions, we've got you covered. At our computer repair shop -- Geeks Know This, we prioritize customer satisfaction above all else. We strive to provide fast, reliable, and affordable service that exceeds your expectations. Come visit us today and let us help you with all your device repair needs!

Peter has always been courteous to me despite the issue he bears of an unwell family member. We, in…read moreArnprior are so very fortunate to have Peter's help with our computers locally. Thank you, Peter. Diana R.

Serious improvement needs to be made with customer service......I was treated rudely and actually…read morefelt threatened. The diagnosis was made incorrectly by the owner, but he tried to refuse refunding my money for what he recommended I purchase, which, did not fix the problem. Rudely suggesting that if I needed anything fixed I should go to Staples does not a good business person make.......I will drive to Ottawa for any future computer needs.

It's rare that I award 5 stars to business on my first visit. Mobile Klinik deserves it, and more…read more Customer service exceeded my expectations. Plus, despite being busy working on someone else's order, the person at the desk recognized that my issue was simple, and fixed it in less than 10 minutes. And the price? MUCH MUCH better than the competing Fix/Break services. Mobile Clinic will be my first destination whenever I need anything mobile fixed, or if I want to buy a used phone.

If I could rate 0 stars I would. Took my phone (iphone 6) in with a broken screen, was told 45…read moreminutes. After waiting 2 hours my phone was handed back to me with the same smashed screen and now a home button that doesn't work. I told them this was unacceptable and they accused me of having my phone worked on before (which I had not). They then told me they needed to keep it overnight or return it to me as is. I left it overnight as it was in no working condition. Returned the next day to pick it up. Phone was still not ready! Waited another 1.5 hours to have it returned with a wobbly home button and damaged LCD/LED screen (which apple has quoted me $350 to repair). All they did was apologize and state they didn't know how that happened. I was asked to take it to the Mobile Klinik at St. Laurent and given a 20 dollar phone case as my screen is still not fully attached. I will absolutely not recommend any of these pop up phone repair shops. It's worth the wait at Apple.