I've never left a negative review for any business, but this situation really warrants one. I…read morepurchased a used motorhome from Tim's Toys over two years ago. I have never taken possession of it. There was an issue with the front windshield, which kept popping out at the top corner. They replaced the windshield, but the problem continued. They took the motorhome to Tom's RV Service for further assistance. It turns out that this problem is inherent to the specific model I purchased. Tom did some research and found a remedy, which involves welding some cross braces to the lower framework. Tom repeatedly gave reasons why the work was not completed. One of which was valid and I understood that specific delay. However, that was several months ago, and the work still is not done. This is not the first time a delay has happened to me at Tom's. Several years ago I took an older motorhome to him for repairs. He sat on it for over a year before work was even started on it. I do NOT recommend Tom's RV Service. Take your business to Statkus RV Repair.

We recently took our RV into this shop to have our slides adjusted, and after it being there for…read moreover two months, we finally got it back in a condition that was nowhere near what it should have been. The communication throughout the process was almost nonexistent. We were also given a quote that was not honored, which was extremely frustrating. When we tried to address our concerns, employees, including the owner, Tom, were argumentative and unprofessional. Tom yelled at me when I questioned the situation, then quickly changed his tone once the issue was pointed out more clearly. One of the technicians also yelled at us while he was trying to point out flaws in the work. The technician said he did not know what condition the trailer was in when we brought it in, but instead of listening or helping resolve the concerns, he became defensive and raised his voice. Because of the way he was acting inside our camper, he was told to exit. At that point, we paid them just to be done with the situation, but the work itself was very poorly done. The slides were not repaired properly. Cords were left hanging loosely from the slides, and the slides wobble when going out, which is not right or safe. The rollers they installed also appear to be set way too high and are now breaking into the wood on the slide floors. Because of this, we are having to do additional work ourselves just to prevent the slide floor from being damaged further. Overall, this was a VERY disappointing experience. Between the lack of communication, not honoring the quote, unprofessional behavior, and poor workmanship, I WOULD NEVER RECOMMEND THIS SHOP!!!

Cannot thank Tony Jr. & Tony Sr. enough. While getting ready to go on our Memorial Day weekend…read morecamping trip we discovered a catastrophic weld failure on the tongue of our camper on the Tuesday before the weekend at 4pm. I got a recommendation for this shop and Tony had me bring it over by 4:45. This team got a big welding job done by 5pm on Thursday. Not only did they save our camping trip they saved our camper. Huge shoutout to both of the Tony's. Cannot recommend this shop and this team enough. Wish 6 's were an option!

I wanted to get a receiver tube put on the back of my camper. I called Tony and he told me e to…read morebring it by so he could look at it. I went over there the next morning. He looked at it and gave me a price. He told me they could install it that day so I dropped the trailer. He called later that day and told me it was ready. It was just what I was looking for.

Wanted to give a five star rating to ABQ Mobile Truck and Trailer repair. We had a hydraulic leak…read morein our kitchen slide. Called them and they came out in an hour. removed the broken line made a custom line to replace and inspected all the other lines. If you are in Albuquerque NM and need mobile RV service these are the folks to call. Owner Amador Diaz. ABQ MOBILE TRUCK AND TRAILER REPAIR 8805 Washington St NE Albuquerque, NM 87113 Phone Number: 505-560-1834

I was going to say not to use this company, but I would not even categorize this incompetent, rude,…read morecustomer service lacking group of people, a company. This is the first and only review that they have received, which really tells you something. If I could give a negative star review, I would. The man answered the phone with "what", then proceeded to interrupt every word that came out of my mouth. When I asked if they can work on a bigger sized vehicle (like a truck, it is in the company name) they said no, we cannot help you, and we are busy. Did not even ask what kind of vehicle, anything. It is hard to believe that they are busy, or even have one single customer considering the way he treats people. You would think that a local, money struggling business would jump at the fact that I am calling from an international multimillion dollar company, to get the commercial business truck repaired. Instead, since he was quote on quote "busy" for today, he did not even want to speak to me about the possibility of scheduleling a future appointment, or revising the conversation at a later date. I have no intentions or expectations of getting any type of service today. Instead, I had the expectation of getting a couple prices for exactly 2 things, and following up about a week later. They have now 100% lost our business, and I hope they loose yours too. Biased off the way that they treat customers, and the way they think it is ok to be so dismissive, and rude- it does not seem like they want your business anyways. Save your money. Save your time. Go ANYWHERE but here.

I have reviewed before but felt compelled to shout out the service department again...after all the…read morestaff in service make or break a dealership as a result two people AGAIN deserve my humble appreciation...Christina is the front office will never leave you hanging will always follow through to get you in touch with your service writer! Christina is dedicated, smart, and just a beautiful person a tremendous asset to the company! Jeremy recently did some warranty work on my new SPORTTREK and because not convenient to bring my unit in came to my residence in Placitas on his own time, there is not an issue that Jeremy cannot address truly the best have ever met

I bought a used RV last November from this LESS than reputable business…read more When I test drove it, the belt was screaming and the a/c blew hot, I told the salesman and all was supposed to be taken care of before I took delivery 2 weeks later.. I also asked if they would replace the awning as it was literally held in place with duct tape. They said they would. When I picked it up i asked if they had fixed the belt and was told it wasn't the belt but the idler arm pulley. I asked if they had replaced it and was told no. They wanted me to take the vehicle home anyway and bring it back to get fixed. I did not...I picked it up a week later with no squeak, and was informed they were not going to replace the awning. We went camping the first time in april and now realized the refrigerator only works on propane mode, both air conditioners had completely clogged air filters, valves hidden and left off due to winterizing, only the deadbolt works on the door, RV dogs it up large hills, with only 50,000 miles on it, air con. in cab. blows hot. I bought a can of Freon, it wouldn't take a charge so I went under the RV and visually looked at the a/c unit and realized why it wasn't working. Half of the a/c unit had been removed. It was missing the pulley, clutch and belt. NO SENSE RV literally sold it to me that way. Anyone inspecting that vehicle would have caught that. For all I know they are the ones that removed all those parts to stop the squeak? I get a extended warrantee and I brought home a vehicle that had issues BEFORE I bought it. Stay away from this business, they are not a reputable business. They sell you a vehicle with problems, and a extended warrantee. So they have you take possession of these problems, have you take it back later so they can CHARGE the warrantee company instead of out of their pockets, at the customers inconvenience and expense. I will be filling a complaint with the state! Can a business anymore just do the right thing?!?! When i looked at the RV the windshield wipers were SO bad that the rubber was hanging off the blades. When I picked it up, there was the same wipers. Number one that is a safety issue (state violation), number two it would be just good customer service to replace that before delivery. THEY DONT CARE! I should have went up the street to Camping World. I would suggest the same to anyone else if you want to avoid things like this. Oh yes, my warrantee has a $200 deductible per visit. So now I get to pay $200 minimum for a vehicle i just bought with pre existing issues! They totally dropped the ball with this customer....BEWARE.

So far so good. Got a real good deal. I had been researching for a year and I believe I got exactly…read morewhat I was looking for. At the price I was looking for. I cant say that about much of anything these days.

Just bought a Lance Camper from a friend. When here as they are the only official dealer for Lance…read moreCampers. Staff were very helpful in selecting the part I needed. I am very happy with the product & customer service skills or the staff. I will keep coming back

i recently had my truck looked at by their facility and they made sure to point out all other…read moreissues but the ones they fail to mention that they had a hand in. they are not a good shop that will take responsibility for their own issues that they missed but they will definitely give you a quote double priced for other issues than Cummins.

! CHECK ENGINE Alert dash light came along with sharp drop in MH power 40 miles East of Albuquerque…read moreimmediately before eastern summit climb and long, steep down grade into Albuquerque. Stopped on I-40 shoulder, Friday afternoon 3:30pm and googled/contacted Cummins Sales & Service of Albuquerque asking to speak with a tech if possible. Was immediately connected to 'Mike' (actually ultimately spoke with two different Mike's' over 2 calls) who both carefully explained various possibilities but without knowing the system codes(s) generating the Alert couldn't provide definitive solutions and recommended we drive (limp my word) to their facility Monday for 12 noon appointment. After a slow journey on old Route 66 and arriving at Cummins I met with Service Coordinator 'Tanner', very possibly the most kind, calm, knowledgeable and detailed Service individual I've ever experienced in my 80 years. After explaining the codes obtained from the MH he explained the problem and recommendations for correction, including estimated costs. I approved the work to be performed which ultimately would take one to two days depending on part availability. They allow us to remain in our MH overnight in their secured lot with electricity. Tanner was successful in locating and obtaining the part from another Cummins Service Center that afternoon and had it the next in Albuquerque. Tanner kept me informed along the way regarding both parts and service progress and never minded an interruption if I had an inquiry either. The bad part was replaced along with having another service I requested completed and we left the facility at 5:00pm Tuesday afternoon. WOW WOW WOW Although life's hiccups don't always go as smoothly as my encounter with Cummins in Albuquerque I must shout.......... MY EXPERIENCE WITH CUMMINS, TANNER, MIKE and TECHNICIAN STAFF ABSOLUTELY COULD NOT BEEN BETTER...PERIOD!!! THANK YOU

Developed a leak in our Airstream. Contacted Airstream of New Mexico explaining we were four hours…read morefrom home and would like to leave our Airstream with them for service when they could accommodate. Spoke to four different people who simply could not or would not understand we were not in a position to wait days to drop off trailer. We completely understood it may take days to start the repair but for this inept business to not allow us to drop off are Airstream insisiting that we would have to just stay in the area until they could accept our Airstream IS RIDICULOUS, a blatant refusal to provide basic customer service. BOOO AIRSTREAM OF NEW MEXICO you could do better, you chose not to provide basic customer service. This is a far cry from the previous owners of Airstream of New Mexico who have since retired and sold their well run business to these unresponsive goons. BUYER BEWARE CUSTOMER SERVICE NOT FOUND HERE

Airstream makes great trailers bu their vans are totally unreliable. The Rangeline I had major…read moresoftware issues from the first trip. Then I traded for an Interstate GT and guess what? Went to pick it up and the Timberline heating system and TVs. Did not work. There were similar software glitches as the Rangeline. All these things should have been checked out in advance and corrected before delivery. They couldn't even tell me where the low water drain was located! very dissatisfied.

We called RV Roof Worx to see if we could drive to ABQ for them to give us an estimate. Jim gave us…read morean estimate on the phone so we didn't have to drive two hours to get the estimate. The amount was fair. He detailed exactly what they would do and we set up the appt. When the tech came a few days later, he did a roof inspection and we were advised the repair would be $1300 LESS than quoted since the damage didn't warrant opening the roof for dry rot repair and our roof was shorter than we guessed. Who does that? He did a beautiful job cleaning, repairing some cracks, then putting two coats of sealant on the roof. He drove two hours two days in a row to take care of this for us. Eden was very helpful in the scheduling. The roof has a 20 year warranty. This was such a great experience! People who return your calls quickly, walk you through the process, show up when they promise, AND charge a fair price!

Prompt, answered any questions I had. Did a great job on my 5th wheel roof repair. They even came…read moreto me. Price was exactly what the estimate was. Nothing hidden, no bait, and switch! Would highly recommend RV Roof Worx!