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    West Mesa Auto Craft

    2.2 (12 reviews)
    Open 7:00 am - 5:00 pm
    Updated a few days ago

    Services - West Mesa Auto Craft

    Bumper repair

    Auto frame straightening

    Auto frame testing

    4 More Services

    Auto steering and suspension repair

    Rear-end damage

    RV repair

    Vehicle towing

    West Mesa Auto Craft Photos

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    Recommended Reviews - West Mesa Auto Craft

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    1 year ago

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    2 years ago

    I like this shop they did some work on my caddy and I think the owner Steve is a great guy. He is good people.

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    2 years ago

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    3 years ago

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    8 years ago

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    16 years ago

    Helpful 4
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    6 years ago

    Scammers. Say they fix things take your money, but the things aren't fixed. Don't waste your time.

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    13 years ago

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    9 years ago

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    11 years ago

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    11 years ago

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    Ask the Community - West Mesa Auto Craft

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    Car Crafters - Inside

    Car Crafters

    (14 reviews)

    Super helpful, front staff women were amazing, helpful, kind, informative and upfront. I was…read morereferred here for insurance damage to my vehicle, minimal info from the referring insurance company. They told me upfront what was going to happen and helped me figure out the best of my options. It's easy to get mad at the middle men/ladies but these folks did their jobs impeccably. I'll be back. All those other reviews are nonsense.

    I would like to leave zero stars if possible. Let me explain what happened…read more On Wednesday, September 17, 2025, my wife took our Jeep to Car Crafters on Veranda Drive, for some body damage on the rear driver's side door. The receptionist , Amanda, told her she would need a new back door and suggested filing an insurance claim the first week of November. We were going on a week long trip in mid-November and she said this would be enough time to file a claim and order parts. She also stated we could leave the Jeep at their business for more than a week. We filed a claim with our insurance on November 3, as instructed by Amanda. My wife called at 2:55 pm on Thursday, November 6, and talked to Amanda. She said to come by the following day to get an estimate. She said we could drop the Jeep off for more than a week but she couldn't guarantee the Jeep would be ready by the time we returned from our trip. On Friday, November 7, 2025, at approximately 1:45 pm, my wife and I drove to Car Crafters to drop off our vehicle. They told us they would need to do an estimate and order parts and they couldn't begin work until the following Wednesday. Joe Gabaldon, service advisor, told us we couldn't leave the vehicle there due to the storage yard being full. My wife told Joe, that Amanda, the receptionist, said we could leave the vehicle there for more than a week. I told Joe that they had cameras in front of the store and we could leave the vehicle there. He refused this and was adamant they had no room in the back lot. Amanda had told my wife we could leave the vehicle there for more than a week. The other female receptionist said the same thing. In fact, Amanda's told my wife to file the claim with our insurance at the beginning of November. When we talked to Joe today he said we should have filed a claim in October, so they could have the parts delivered by today. When my wife walked inside with Joe and confronted both receptionists, they denied everything. In fact, Amanda rudely yelled that Car Crafters is not a storage facility! Horrible customer service. Rude and dishonest staff here. This place has incompetent receptionists who willingly lie to get business through the door. I would like these deceptive practices to stop and would advise any potential customers to this business to go elsewhere. Stay away from Car Crafters!

    West Mesa Auto Craft - bodyshops - Updated May 2026

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