I have been going to The Mechanic OC for a couple years and have taken my cars to them for…read moredifferent services. I have always been impressed by how organized and communicative they are. They leverage, tools and technology to deliver high quality and timely service. They take pictures and videos of everything and include those in a report that is easy to read and understand and are always available for a phone call. For those intimidated by mechanics, this place is for you, they won't make you feel rushed and there are no stupid questions. More importantly, they are honest, and I have experienced this first hand with a warranty issue with previously replaced (by them) shocks. When I mentioned that the shocks were just replaced on my last visit after they had reported to me that they were leaking, they immediately took ownership and covered it under warranty, no questions asked. Their prices are a bit higher than other mechanics in the area, but if you value quality over cheap price tag, you will not have an issue with it. Over all, The Mechanic OC has been a great experience and I take all 3 of my vehicles there for maintenance/repair. I highly recommend them!

I had an excellent experience with The Mechanic OC. They took the time to thoroughly evaluate my…read morecar and provided a very clear, honest, and reliable assessment of what needed to be addressed right away versus what could wait. I really appreciated the transparency and the way they explained everything so I could make informed decisions about my vehicle. Communication was easy, they were professional and responsive, and the entire process was smooth from start to finish. Their pricing was very reasonable, especially considering the quality of their work and the level of care they put into the service.

Went in for a smog check and had a great experience at Irvine Auto Repair. Michael at the front…read moredesk was super helpful with getting out car checked in for smog and He also took the time to help us out with details for when it's time to get our oil change done. Very friendly here and the place was clean and well kept. Definitely recommend coming here.

My husband made an appointment with this business for an oil change, and apparently the appointment…read moremeant absolutely nothing. Our car sat there for a whole WORKDAY untouched, only for us to eventually be told that they couldn't get to it and asked if we could come back over the weekend. Seriously... why take an appointment if you have no intention of honoring it? If you're too busy to service a car at the time we were ABLE to schedule it, then SAY THAT. Don't have someone drop off their car, let it sit there for hours, and then casually tell them you never got around to it. Due to "new management" That's not being under "new management" --that's wasting someone's time and showing a complete lack of consideration for your customers. We could have taken our car somewhere else and actually gotten the service done, but instead we wasted hours because apparently "appointment" is just a suggestion here. I wouldn't recommend this place. If you value your time, save yourself the headache and go somewhere that actually knows how appointments work and respects the time of the people giving them their business. ( FYI: A big reason this place has so many positive reviews is because they literally have a sign at the entrance offering a free shirt for leaving a positive review. That definitely makes you look at all those glowing reviews a little differently.)

Friendly, helpful, fast and efficient. And we arranged our service on email…read more We had an oil change and it appears everything was done excellently and quickly. It's always a surprise to see how world conditions have affected the cost of service and in this case automobile service. Part have gone up along with labor rates. To get an oil change at one of the drive through oil changes places always surprises me...isn't the format less expensive? apparently not but this service turned out to be a little less than those places which was a pleasant surprise. Thanks.

So happy to have a local shop that I can trust to do the service requested. The professional shop…read moreworks with appointments and deliverer's as promised. On time and on budget, making them a great value. We have had many services done, brakes, shocks, tires, tune ups for both foreign and domestic cars and trucks.

I had a great experience at Grand Auto Works! A big thank you to Ryan for taking the time to help…read moreme with my car light issue. He was very helpful, professional, and kind, and I really appreciated his willingness to help. Thank you, Ryan, for the excellent customer service! I highly recommend Grand Auto Works.

Ryan is a lifesaver. I have a warranty for basic service through a dealership. Anything beyond,…read moreincluding fluids adds up fast at a dealership. I called Ryan and he not only saved me money on the brake and coolant fluids, he saved me a bundle on ridding my engine of rats. Neighbors have spent thousands fixing wiring chewed by rats, and they were starting to set up shop in my engine as well. Ryan suggested putting Irish Spring and/or laundry sheets as rats won't go near the smell. Helpful and low cost! I appreciate supporting a small business and Ryan's honesty. I recommend this shop to family and friends, and my son takes his car here.

Spectrum Brakes & Repairs will be my go to anytime I need maintenance or have an issue with my car!…read moreThey are simply the best at what they do and they have exceptional customer service. Thiago and Brenno both were communicative, helpful, and honest throughout the whole process. They also offer very fair pricing and give you options for you to choose what work you want done with your car. Thiago came to my place and checked out an issue I was having with my Honda Accord. I thought the issue was with my brakes, but he diagnosed the issue and discovered it was actually an issue with my battery. He took his time to explain the issue in detail to me and discuss my options and I really appreciated his knowledge and transparency with me. He never tried to upsell me at all and he was a chill, honest guy. I'll be recommending Spectrum Brakes & Repairs to all of my family and friends!!

I've been using Thiago for several years and after using various mobile mechanics, I can say he is…read moredefinitely the best. Fair pricing, friendly service, and very knowledgeable about what he does. If you need brakes, a tune-up, or any other automotive service, I would highly recommend.

My car battery died on me and my vehicle would no longer start. Looked up local auto services that…read morecomes to your location, and found EZ-Brakes for the first time. Called, spoke to Parker. Gave me a quick and easy quote for a battery replacement, and set me up for someone to come to my home to replace my battery. Was able to stay in touch via text, to address any other concerns or questions of mine, which was helpful. Took just a little under an hour for service to get to my home. When arrived, Britt was the one who took care of me. He was professional and very friendly. Stated that replacing the battery should take about 30mins to complete, however, he completed it just within 20mins! Cost was reasonable, given that they come to you to provide service on the spot. Would have spent more if I had the vehicle towed to an auto shop and then paid for a battery service on top of that. Overall, the service that was provided was excellent, and will recommend to anyone who needs their vehicle serviced at a location of theirs.

EZ-Brakes actually changed the brakes on my BMW at my home. Wow, what a convenience. We didn't…read morehave to take our car in for service or rent a car, saving us many hours of dealing with it. Plus, we saved money! Britt came to our home, and 90 minutes later he was finished. I would like to say that we are dealing with so much bad news, and Britt was an angel sent from heaven. Laurence & Keith

9/9/2026 Simply the best! I called Mike last week and made…read morean appointment for today to have my wife's car serviced. Oil change, filters and brake check. I arrived this morning and Scott greeted me and did the intake on the vehicle. I walked to a nearby eatery for breakfast and then walked back to find the waiting room at 949 Auto Repair nice and cool unlike the 105 degree outside weather. I was greeted by Gary, the owner and Mike, the General manager who are both terrific individuals who honestly treat you like family. Gary, Mike, Scott and all of the shop mechanical specialists are by far the best around and such honest, transparent, kind professionals. I have recommended this fine establishment to all of my neighbors and friends as it's rare to find this level of professional, honest, trustworthy and skilled auto shops yet 949 Auto Repair definetly wins that label. Their rates are very competitive and more than fair especially knowing that the work is being done right and you truly need what they say. This is why I am so loyal and boast about these wonderful individuals and the best Auto Repair shop in Orange County by far. Try 949 Auto Repair and see, feel and experience the difference. Tell them George sent you. Highly recommended

They are prompt and professional. We went there for a smog, it was done right away…read more We made an appointment but we're told no appointment was needed.

Honest, Fair-Priced Mercedes-Benz Service -- Highly Recommend!…read more I brought my 2018 Mercedes-Benz C300 Coupe to Auto Craft Mercedes-BMW in Irvine for the first time, and I'm so glad I found them. I went in for routine maintenance, including a transmission fluid and pan replacement in accordance with the manufacturer's guidelines, along with an assessment of any other maintenance the car might need. What really impressed me was the combination of outstanding customer service, honest recommendations, and extremely fair pricing. I had received a quote from another mechanic shop that was almost 50% higher and on top of that, they recommended services my car doesn't need for at least another 10,000 miles. Simon, Sam, and the entire team were kind, helpful, and genuinely focused on taking care of my car without making me feel like I was being taken advantage of. And let's be honest, that level of trust and transparency is rare when dealing with auto mechanic shops. If you're looking for a trustworthy, knowledgeable, and fairly priced independent Mercedes-Benz or BMW service shop (absolutely worth the drive if you don't live in Irvine), I highly recommend giving Auto Craft a try. I will definitely be returning for future maintenance!

Paid for a diagnosis, but the original noise was never diagnosed…read more I brought my car to Auto Craft Mercedes-BMW specifically to identify the source of a noise. They initially pointed to a bolt that had been installed backward. I then personally pointed out a loose ball joint as another possible cause. Sam, the owner, told me that if the noise remained after those issues were corrected, they would check the car again. I had both issues repaired--and the exact same noise is still there. Now, instead of continuing the diagnosis as discussed, Sam wants to replace expensive, nearly new parts at my expense, even though those parts appear to be fine. He told me he would reimburse my diagnostic fee only if I first paid to replace those parts and the noise STILL remained. That makes absolutely no sense to me. I already paid them to diagnose the source of the noise. I should not have to pay to replace expensive parts based on guesses just to prove that the original diagnosis did not identify the problem. I expected a professional and accurate diagnosis--not a process of guessing and replacing costly parts until the noise hopefully disappears. Based on my experience, I cannot recommend Auto Craft Mercedes-BMW for diagnosing vehicle problems. Update: Reply to the shop's response Thank you for your response. Unfortunately, it does not address the main issue I raised. I brought my vehicle to Auto Craft Mercedes-BMW because I was specifically told that you would diagnose the problems and provide a detailed report. Regarding the check engine light, you did not provide any fault codes- nothing. Instead, I was told that the engine would need to be opened at a cost of approximately $1,900 just to investigate further. That is where I lost confidence in the diagnostic process. I paid for a diagnosis--not for expensive parts to be replaced based on speculation or for an engine to be opened before the underlying problem was properly identified. The same issue occurred with the original noise. Your shop initially identified an incorrectly installed bolt. I had that corrected, but the noise remained. Rather than continuing the diagnostic process, I was advised to replace additional expensive, nearly new parts at your shop first, with a possible refund of the diagnostic fee only if the noise continued. That is not the diagnostic service I was promised or paid for. My concern is simple: I paid for professional diagnostic work and expected the problems to be properly investigated and documented. Being in business since 1997 does not change my experience. I came to Auto Craft expecting transparency and a thorough diagnosis. Unfortunately, I did not receive that, which is why I took my business elsewhere. I am sharing my experience so other customers can understand why I was dissatisfied with the diagnostic process and make their own informed decisions.

Huge thank you to Ricardo and the team. I had an unexpected car emergency and stopped in on short…read morenotice early in the morning before work. Ricardo was on it the moment I pulled in. I needed brakes, an oil change, a tire rotation, and fluids topped off. I left my car there while I went to work, and the team took care of everything. The whole team was professional from start to finish, and the level of service stood out compared to anywhere else I've been. Thank you, folks, I'll definitely be back for regular maintenance.

Another great visit at this location!! Thank you, Ricardo, David, and Jonathan! The quality of…read morework is excellent! The whole team goes above and beyond!

Wow what a great body shop! 2016 VW jetta bumper cover…read morerepair, door jamb repair, and wheel refinish! Outstanding work, customer service, and overall exceptional experience! Had a one day service repair performed on the bumper cover previously and the paint looked nowhere near the quality of Simon's.... Developed a wind noise on the pass door and gave Simons a go to see if they could repair. Thinking a new door/window seal would be recommended I was pleasantly surprised when my vehicle arrived a few minutes later, problem solved! Old school customer service!

My paint started peeling in my Kia Sorrento - I first took it to another paint shop and they were…read moreso rude that even if the price had been amazing I wouldn't have given them my business, so I went to Simon's for a quote- what a difference Geza was kind and fair and really looked at the car. The price was better and I knew my car would be in good hands! I picked up my car today- the paint was perfect! I'm so happy with the work and the customer service was perfection! Highly recommend!