I have worked with Adrian when I purchased my home back in late 2023 and decided to work with him…read moreagain on the recent refinance. Adrian is very thorough and transparent with communication throughout both times and that takes the stress out of the process. He has a wealth of knowledge that he shares on any potential risks and opportunities with the (re)financing transactions. Overall, I am very satisfied working with Adrian and GR and would wholeheartedly recommend them for any transactions!

I'm so thankful for Adrian, for helping me through the home-buying process. He's always responsive,…read morehelpful, kind, and patient. Adrian helped explain every step in detail, and he helped reassure me throughout the entire process. I'm so glad to have had such an empathetic, knowledgable, and thoughtful person like Adrian and his co-workers at Guaranteed Rate. I agree with the other reviewers here; the process is complex and lengthy and difficult to navigate, especially as a first-time homebuyer. But, with Adrian, it was as low-stress as possible. Thanks, Adrian!

We had such a great experience purchasing our dream house with Kevin's and Kiri's help that we…read moredecided to work with them again to sell our townhouse. Our townhouse was rather dated and needed quite a bit of work to make it appealing and stand out amongst competitions. We work full time, have a young toddler to care for and were about to move to our new home at the time so, we were worried about the effort to manage the whole remodeling. Kevin and Kiri proposed a pragmatic solution and took care of everything from planning, communication, overseeing the remodeling and so much more! This means so much to us because not only that we were able to focus on tasks at hand but also ended up with a gorgeous townhouse. The transformation was stunning! We couldn't believe that it was the same place! Kevin and Kiri communicated frequently to ensure that we were always in the loop. Kevin personally did some of the work himself to save us some money from the remodeling while Kiri directed the staging precisely and wonderfully. They answered our millions of questions day or night throughout the whole process. Their effort paid off when we closed the deal at 12% over the asking price with 5 offers and only 8 days on the market. We set the highest price in the community and highest percent over asking in the downtown townhouses. Kevin and Kiri were always available for us before, during and after closing, providing guidance and support. We couldn't have done it without them. Thank you, Kevin and Kiri!

As an public school educator and first time home buyer, the whole process of looking for a home,…read moreespecially in the Bay Area, is very intimidating. Of all parts of the process, the part I was the most nervous about were the financial options available to me. A work colleague and friend highly recommended I contact Kevin after he helped her create the winning offer that wasn't the highest on her condo. Sure enough, he did it again! Kevin did not make me feel pressured but also helped to explain the process and even made sure that as he learned more about my needs, he would be able to put me in touch with the best lender. It was basically a miracle. We weren't the highest offer, we even had a contingency, but here we are, now living in a home I've dreamed about for a very long time. Keywords that I'd use to describe him: Effective: Kevin found us an off-market property and helped set expectations that this place was going to be sold quickly if/when it hit the market. He then got us in to see the place quickly and we fell in love with it. Local expert: We only looked at a few homes together and some were fixer uppers. We could tell he understood costs and timelines for various renovations. Hard working: We had met just prior to the winter holidays and he wrote my contract on his birthday and then helped ratify the offer two days later on his wife's birthday. Resourceful: Kevin was able to help us qualify for a bigger and better home than expected because he found us a lender that was offering a 3.75% 30 year fixed mortgage when the competition was in the mid 6% range. Would I recommend him to others? Absolutely.

Stephen went above and beyond during mine and my boyfriend's first home purchase. He was super…read morecommunicative and even connected directly with my agent to ensure everything went smoothly. We recently had the opportunity to refinance and without hesitation, Stephen reached out directly to us as soon as he noticed rates were coming down. We did not need to chase him for it nor constantly inquire about it--he just felt like it was the right time and reached out! I'm very grateful for Stephen and his team and will definitely be referring him to our friends and family.

Based on his numerous good reviews, I messaged Stephen early last August about the possibility of…read moregetting a United Wholesale Mortgage (UWM) 15-year fixed home loan at 1.99%. This was a new program announced by press release, which I read about in a Yahoo! Finance article, through a link on Google News. Having worked previously in real estate and finance, I knew what the key points were to our situation, so I included those in the message to Stephen, asking whether he would be able to do the loan. Stephen responded abruptly by saying that he would have to talk with me by phone, to discuss "details." After I called him, he proceeded to try to browbeat me into accepting a different program at a higher interest rate. His approach was to use old-fashioned psychological pressure tactics, along the lines of: "Are you so naïve that you think you could actually get such a loan? That rate is just a teaser that you would never actually get." He was crude, demeaning and even insulting. I informed him, politely, that I had a background in real estate and finance, so I was not naïve about these things, offering him one last chance to do business with us, if he was so inclined. But he insisted that the loan would not be possible for us, so I thanked him and said goodbye. Shortly thereafter, I found a straightforward loan broker who in fact did the loan for us, on exactly the terms I had in mind: 1.99% 15-year fixed, with a reasonable fee. We closed in less than three weeks and none of the things that Stephen said were obstacles turned out to be an issue. I am pleased to report that my wife and I are now enjoying substantially lower monthly payments. BOTTOM LINE: If you want someone with an "old-school" approach to sales--involving psychological games, pressure tactics and absence of transparency (resulting in your not getting the best deal that you could)--Stephen Wong may be a good fit for you. Anyone interested in connecting with the straightforward broker we ultimately used is welcome to send me a private message, as I'm not allowed to include that information in my review.

My husband and I worked with Kim and Sheila to buy our first home, and both were phenomenally…read morehelpful throughout. From the beginning to the end of our homebuying process, they were informed, communicative, and amazingly resourceful. As newcomers to the homebuying process, we had a lot of questions; they answered promptly and thoroughly every time, always in terms we could understand. Ultimately, we closed on our new home without any major issues along the way, and I don't know how we would have done it without their genuine kindness and support. Also: if you are an animal enthusiast, ask Kim about her dog to receive some extremely cute pictures guaranteed to take the edge off the stress of buying a home. We would not hesitate to recommend Kim and Sheila to anyone buying a home in the San Francisco Bay Area - it is hard to imagine a better experience than the one we had. Thank you, Kim and Sheila!

Sheila and Kim are hands down some of the best loan officers I've worked with…read more They helped my client purchase his first home smoothly and closed the transaction in under 18 days on a nearly $900K deal. That kind of speed and execution is rare. Their process was incredibly streamlined, communication was clear throughout, and they stayed on top of every detail from start to finish. Most importantly, my client felt supported and confident the entire time, which made a huge difference for a first-time homebuyer. As the realtor on the transaction, I truly appreciate their professionalism and efficiency. Looking forward to many more deals together.

I would really like to reach out and let Phillip Nelson know that he was great to work with and…read morevery knowledgeable and got the me the best possible deal on my refinance. He was very helpful and went above and beyond. Thanks Phillip

Susie is a very detailed agent. The best I have found…read more Honest & trustworthy as well as very pleasant. She handles any issues immediately or typically the same day & lets you know of any delays & why. Very pleased. I own many properties & have shopped this loan for 7 months she was the best of the best. My income & tax returns were a nightmare this year due to my wife's passing. She handled all of it always pleasant and helpful even when I got frustrated at times. Great job sweetheart. An admirer. John L

I am so grateful for that Lillian as my loan agent. She is patient, professional and reliable with…read moreher job. Because of her , My family have achieved our American Dream. I strongly recommend Lillian as your loan agent for those who want their American Dreams come true.

Speak about personal service. Lilian is simply stupendous and absolutely dedicated to helping. She…read moreworks tirelessly to make sure that you get a loan that fits your budget. I recommend her highly.

Cyrus provide a good service he is trust mortgage broker. he always looking for best solution for…read moreclients

Working with Cyrus Ghazvini at Omni Fund was one of the best decisions we've made. We were…read morerefinancing at a time when the market was incredibly difficult, and the process was full of obstacles, but Cyrus navigated every single one with skill, patience, and determination. His range of expertise is unmatched, from low A-paper rates and conventional loans to reverse mortgages, private and bridge financing, and even in-house hard money options. Whether it's residential or small-balance commercial, Cyrus truly has every aspect of real estate financing covered. If you want someone who fights for you, thinks creatively, and gets results no matter how many hoops there are to jump through, Cyrus is your guy.

Joshua Kim is knowledgeable and approachable. He is a good listener and very patient. Most of all,…read morehe is a very honest and reasonable insurance agent that I could trust. My insurance company refused to renew my umbrella policy after were 2 minor car accidents among my children within an year of period. I called few insurance agents, but Joshua stood out. He was sincere and clear in his explanation. He gave me all the correct advice in order for me to get new insurance policy from different insurance company. I was frustrated and upset with my previous insurance company, but I am all good now. Thank you Joshua Kim. Theresa K.

Joshua is an amazing agent , goes far and beyond to ensure that he serves you in the best way…read morepossible.

Our finance journey with ShirleyLu at MaxReal has been exceptional. Whether we were doing a…read morepurchase or a refinance, Shirley maintained an impressively high level of professionalism. She treated us with respect, took time to understand our goals, and executed everything with precision. Her service is timely, clear, and reliable--instilling a sense of security in an area that can often feel complex and overwhelming. If you're seeking someone who truly puts your interests first, Shirley is the one.

Bad broker company ever. Don't follow up mortgage process and keep asking the same documents and…read morelook like first time to do the finance . Do not trust the yelp review, it's fake .