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    Mobile Bay Transportation Co

    1.9 (7 reviews)

    Services - Mobile Bay Transportation Co

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    Yellow Cab - Cab number and License

    Yellow Cab

    1.8(9 reviews)
    1.3 mi

    Where to start? My…read moregrandmother called to get a wheelchair accessible van to visit for the holidays. Cab 207 was an hour late, but they did not mind, as it was the holidays. My grandmother had previous called and asked for the price of the one way trip and was told $18. When she arrived, Amanda(cab 207) told her it was $28 and that it was cash or cash app, as she is an independent contractor and that the fee would go to the company if a card was used. So my family paid cash + tip, cause it was the holiday and we were just happy to have her home. Mind you, we helped load and unload each trip. Pick up time was 4pm, but cab 207 did not arrive until almost 5pm. We helped load her into the van and I offered to pay the price of the trip with my card, as I was unaware of the "independent contractor" and not paying "the man" mentality of the cab driver. She then gave me the whole layout of why she didn't want my card. I told her that I was unaware that the service was a private service and that I had to pay her directly. She took my card and put it into her cash-app. I have never used cash app, so i did not know just how awful that was. My card wouldn't let her and she then came up with "i can't pay card until after drop off", so I followed the van to the nursing home. Mind you, the whole time she was trying to haggle me and decline my card, she kept the meter running. Once i arrived to the nursing home, she preceded to haggle me again about cash only and told me she would pay me back the atm that I would occur. Already annoyed and upset that I drove the whole way to pay card, I walked away and drove to the gas station. She followed me and the cab fair was $24. Minus my atm fee, I gave her $20. She then told me I owed her $30 and pulled out two separate receipts for a single trip. I explained that I looked at the fair before leaving to the gas station and I wasn't paying her to follow me to the station. She said "why you making this difficult" and "you know what?!". She then drove back to the nursing home and hassled my grandmother, who is in early stage dementia, and tried to get her to give her cash. The nurses stopped my grandmother from giving her a wad of cash and the cab driver told them that she wasn't paid. I have the atm withdrawal and was on camera giving the driver her cash. Luckily, my aunt was in the nursing home and confronted the driver, Amanda, about the incident. I can not believe my grandmother was harassed over such a trivial amount of money that was not only declined by the driver via credit card, but was also provided to the driver via cash. Please be careful when utilizing this company and I have made an official compliant with the company. If my credit card is hacked due to her putting my information into her cash app, I will seek legal action.

    The absolute worst taxi company! They lie about being on the way; they don't care about you as a…read moreperson; they don't have enough drivers; they don't honor pre booking the taxi day ahead; they are able to ruin one's entire trip with a horrible start! Drive yourself or find a friend and do yourself a favor!

    Yellow Cab

    Yellow Cab

    1.0(6 reviews)
    0.1 mi

    Yellow Cab is now zTrip…read more First try on Thanksgiving Day 2021....We called to schedule a ride to the Mobile Municipal Airport and got the automated dispatch. We did not pre-arrange this ride on the day prior, but gave plenty of time for a driver to pick us up. We waited for quite some time....long enough and then some. I finally called again and it stated that a driver had not been found yet....called our "ATTEMPTED" ride. Second try on December 8, 2021... I called the company at 9:30 am to schedule a pick up for 3:00 pm to take me to a medical appointment. Done! At 3:10 pm I called and was told my cab was still 35 minutes away (my infusion was to be at 3:30). I canceled my ride and found other transport that got me there a few minutes late (because of Z-Trip's oversight) but still was able to get my infusion. I will never attempt to us this company again! They are completely unreliable and very unprofessional. I knew somebody that worked for them when Z-Trip was yellow cab. I was told that Uber and Lyft were kicking yellow cab's butt and that is why the name changed and new ownership. It seems as though nothing has changed. Future riders of Z-Trip should be aware and choose another form of transportation

    This is the worst car service ever!!!!! Do not use this company. You are fooling yourself if you…read morethink you can book online and they show up. They are almost always late picking up my mother-in-law for her doctors appointments or they don't show up at all. This has happened several times. It is very frustrating to help someone get ready for the doctor who is bedridden and miss time from work just for this car service not to show. We get confirmation numbers and everything but still no show drivers. If something happens to my mother-in-law because of their poor service, believe, they will be out of service for good!!! They are not reliable anyway. I repeat DO NOT use this Ztrip service. It's a joke!

    Mobile Bay Transportation Co - taxis - Updated July 2026

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