Praise the Lord, I guess Mobile is at full employment now! Yellow Cab cannot accommodate people who have suitcases or a lightweight wheelchair without an excessive wait time so they can "find" someone who can lift something. Don't all their drivers do this? By "excessive" I mean "as long as three hours." I have waited this long for a wheelchair van to drive me from medical appointments to which I could walk if I weren't a paraplegic. Today I asked for a sedan, since I can get in and out of one. I just can't move my wheelchair into the car. It's lighter than the average traveler's suitcase, but they would not commit to a driver because "they have back problems." I ended up canceling my appointment again because I just will not sit in an office for hours waiting for a taxi to take me 1.5 miles home. I have "back problems." I've had ten operations on my back. Even I could lift my wheelchair and throw it in the trunk of the car IF I could still stand on my legs. I asked what they do when someone goes to the airport with suitcases, and was actually told that customers just load and unload their things themselves. I have lived all over this country and in Europe. I have never heard of a taxi company that does not load and unload suitcases (or manual wheelchairs). This might not be a big deal to you, but to someone like me, it's HUGE. It should be a big deal if you're taking luggage to the airport, too. read more

This is Carnival Cruise Line's shuttle service to the Mobile port. I would recommend spending the extra few dollars on a cab or town car (especially if you're in a hurry). When my party arrived at the airport we had to wait for over an hour before a shuttle picked us up to take us to the cruise terminal. Once we were on the shuttle, the driver was horrible. He smelled as if he hadn't showered in a week, and he almost rear ended the car in front of us a few times. On the way back, the ride was much smoother, but they forgot the wheelchair that I rented (due to a broken ankle) for my trip in the middle of the cruise terminal's parking lot. This wasn't discovered until we arrived at the airport. Luckily we had enough time to wait for 45 minutes while someone brought the wheelchair to me (the lady was even pulled over trying to get it to me quickly). read more

I was visiting Mobile for a work conference. Travel from Omaha to Mobile was a fiasco that started with a two hour plane delay which resulted in a missed connected that translated to our arriving in Mobile around 8 p.m., five hours later than originally scheduled with lots of airport exercise (yup, running from one terminal to the next). Anyhow, my coworker and I finally arrive - tired, hungry and little travel weary. But, the nice man with Mobile Bay Transportation was awaiting our arrival at the airport to assist us into the van. You know the feeling (you can hear the angels singing "aaaaaahhhhh" because you've made it). After waiting a few minutes, we're sure we're the only two passengers, so off we go to our hotel - the Battle House Renaissance downtown. A few blocks from the airport, our driver gets a call from dispatch instructing him to return to the airport to pick up another passenger. I am not kidding. He turns around in a gas station parking lot and heads back to the airport to pick up the lone passenger (who, incidentally, is not staying at our hotel). As we make our way along the streets of Mobile I realize that all cars are passing us because we are cautiously staying at least 5 miles below the speed limit. We finally arrived at our hotel over an hour after first stepping into the passenger van. I'm so hungry, so tired and so incredulous, that it takes all I have not to pee my pants laughing. I even tipped the driver a few bucks for helping with my bags. Would I ride with them again? Absolutely...but only when coming FROM the airport. read more

I have to travel for business and found this company after some searching. They really should advertise more. Here is the deal. If your flying out of Mobile you now have an alternative to paying the airport to park your car while your out of town. They open by 5am and do not close until the last plane has landed for the day. They are right across the street from the airport. Park your car in their secure lot, they load you and your luggage into a van and drop you right at the door. No more dragging your luggage to and from your car in the airport lot. When your plane lands in Mobile ring them and by the time you get to the curb they are waiting to wisk you to your car. Here is the bonus. Their day rate ($4) is half that of the airport. And I understand the airport is about to up their rate in 2011. read more

NOT Mobile Bay Transportation! Used them to secure round trip transportation from PNS to Mobile for three (3)passengers. They were an hour late at PNS after confirming the trip details the day before with Annette. To avoid their policy of an $8 credit card fee, they were paid the agreed upon rate of $160 roundtrip in cash. Upon arrival in Mobile, there was back and forth re the rate. When provided the email, the $160 was honored -- we thought. Upon completion of the second leg we received a call asking about an additional $160. They were provided an email with confirmation of the round trip rate and a copy of the receipt from the first leg. Nonetheless they took it upon themselves to charge my account (provided in good faith to reserve the transportation) $354.00. Not worth the hassle -- www.pensacolaairporttaxi.com provided a quote of $90 each way. Wanting to save a few bucks, we went with MobileBay. read more

From my initial phone call with the company, I decided not to use them. The person I spoke with was extremely rood, as if they didn't care to have my business read more

Crooks. I used them instead of an uber. Driver took me 30 minutes out of the way, then when I confronted him about it he made told me he would call the cops if I didn't pay for the miles already driven. What should have been a $25 ride turned into $120. I will be filing a complaint with the BBB. read more