Ferg and his Assistant did an amazing job. They removed dog hair from every nook and cranny of the…read moreinterior. They also washed the WeatherTech liners well. They left the interior looking and smelling clean, like a new car. Highly recommended. Pricing was fair. His responses were prompt and helpful. The location was easy to find.

Brought my brand new car to Jay for a partial front PPF and graphine ceramic coating. My car looks…read moreflawless. He is super professional very nice and very fair. I am very happy with what he did and very proud to be driving this car around. I will be going back

I filed a complaint via email and also contacted this business through Facebook. At no point was I…read moreinstructed to come in for an in-person inspection of the damage. Instead, they reviewed photos and immediately denied responsibility, even suggesting the damage happened elsewhere--despite the fact that I have a membership at their location. This is not a professional way to handle a claim. After reviewing the images, a reasonable next step would have been to invite me to their office to examine the damage directly, but that did not happen. I provided screenshots from a video clearly showing scratches, yet they continue to deny responsibility without offering any in-person assessment. They are relying on video footage taken from far away, on a wet surface, which barely shows the scratches. Anyone with basic understanding would know that wet surfaces and distance obscure fine details like brush or scratch marks--these are only visible up close. I requested an address to bring my car in and show the damage in person, but they have not provided that either. At this point, the issue is not only the damage to my vehicle, but also how dismissively and irresponsibly my claim has been handled.

With the price of cars today a subscription for a daily car wash is a very smart investment. I have…read moreone on all four of my cars and it's worth every cent.

Byron and his assistant (Caleb?) showed up on time and spent a couple hours on the interior of my…read morecar. I had just been on a road trip to Florida for 3 months and it was trashed. Plenty of dog hair also. They were professional and did an outstanding job. The interior looks almost brand new ( it is a 2014 Toyota Avalon). Definitely not a new car, but it looks like one now. Byron started his business when he was 15 and is now 19 with a good little business going. I love Entrepreneurs. Highly recommended, you will not be disappointed.

Byron and Caleb came to my house to detail my car- which makes it so much easier, and they did a…read moregreat job a reasonable price. Very pleased customer!

My wife and I purchased our second car from Wiscasset Ford this weekend and we were very pleased…read moreboth times. I must admit that I find buying a car one of life's most painful experiences. I never feel confident that I am getting the best deal or making a good decision. For better or worse, WF has their best price listed on the window sticker and there is no negotiation. The price is very competitive and I appreciate the fact that I do not have to haggle. The staff is excellent and they have a huge inventory that you can browse without high pressure salespeople. I definitely recommend this dealership.

had an issue with my car and had another shop fix it under an insurance claim but upon getting it…read moreback the issue continued. They told me they only reset the lights despite getting an insurance payout so my insurance agreed to having wiscasset ford inspect their work and finish the repairs. Wisscasset ford took my car completely apart, as told to me by my insurance adjuster when they went out to see it but wiscasset ford told them that nothing was wrong wirh it other than wear and tear. This i knew was BS given the fact that the first shop told me they didnt do all the repairs. My adjuster told me wiscasset ford would call me. That was on a monday. Crickets. Wednesday I called wiscasset ford to be told the car was all set someone would be texting me photos. Crickets. Thursday I was on my way to get the car since I was told it was all set despite not getting any texts. So I called them to confirm my car was ready to be told it was still in pieces waiting for approval on a text they never sent. I reminded them they didn'tsend me anything. I finally got their estimate for repairs that was just under 5,000! They wanted to charge me a crazy amount for new tires for one example. The same price i paid for a Toyota Tacoma but my car is a small 4 door sedan. Knowing their prices are way too inflated and I could get it all done at a better rate and my lack of trust in them, I denied all repairs, According to them nothing was mechanically wrong with it and I knew the issue was due to the first claim. They said I could picked it up the next day. I did, and it had even more issues now than it did prior. The undergarage protector to the motor was dragging on the ground. I heard the noise but had no idea where it was coming from, but when I smelled smoke I pulled over to investigated to see it dragging on the road. I had had enough called my insurance and opened a second claim against wisscasset Ford and had my car towed to my old mechanic in NH whom I did business with for 20yrs prior to moving to maine. Thankful for Triple A premium. They did infact confirm that the first shop did not do all the repairs covered under my first claim and confirmed damage done by wiscasset Ford. My car now had mechanical damage. My insurance will be going after them for reimbursement. I have never had a shop have not just poor communication which is evident by many other reviews but did damage to my vehicle as well. I wonder if any of them are actually certified. The worst experience of my life. Avoid!

First visit, just to top off AC on an older car, done, now super cold, BUT what impressed me, owner…read moreof six cars, was how neat and organized the place is, staff also very nice, nice older dog (always a good sign). Place is deceiving - has a narrow-ish face, but goes WAY back; I did a walk around. Neat everywhere inside and out. This is the way an independent garage should be, and their appointment book shows a very high level of customer satisfaction.

I had an issue yesterday with my car while I was about an hour away from home. I was trying to…read moredetermine if it was safe to drive my car back to Portland or suck it up and have it towed. I went to 6 different garages (not expecting them to do anything in the moment but advise me on the safest way to get it home. I was on the verge of a full on melt down when I decided to try one more garage before calling a tow truck. Luckily the next one I found on the map was Bill's garage. Brandon was incredibly helpful and professional and asked me to stop by so he could have a look. When I arrived Brandon came right out and ran diagnostics a few times and drive it around a bit to assess the situation. He felt like it was ok to drive it back which was a huge relief. I wish the garage was closer to Portland because this would definitely be my go to shop. Thank you so much for everything, Brandon!