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Santa Ana, CA

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Mobil

2.1 (16 reviews)
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13 years ago

Great customer service with amazing deals on drinks and cigs.

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ARCO - False Advertisement

ARCO

(16 reviews)

From the outside looks like it's crusty but when I entered his shopped. I was surprised how clean…read moreeverything was. It is a big and he has just about everything except a restroom. He has Plexiglas to protect himself from the public. A five star over all due to how clean the inside of his shop. Across the street from Shakey's Pizza and Godinez High. Reasonable gas prices. Stellar service! His a real gentlemen and smiles ear to ear. p.s my visits are around after school times frames.

So I had a bad experience here because usually the coffee is great food is good, but today Mr. Tuan…read moresuggested that I download the app - that the discount is only for those who use the app. because they suggested "Hanh, Tuan" that I downloaded ,then after I scanned my loyalty card and then put in my phone number. I did this 3 times and they said it's not working. How long does it take until it works? If you just sign up it happens apparently Mr. HANH said he was manager on duty that he "tried to give me discounts* refused to apply for a new customer. As long as you buy 3 he suggested I said I'll buy two at the discounted price. They refused to scan the cigarettes after I logged in and scanned my rewards app. That's some bad customer service they think that they can just refuse to scan the cigarettes I was like "well are you gonna scan it?" HANH was like no. No more. Get out. Mr. Tuan suggested I complain through the number on my receipt because he said "I don't care about that. It doesn't affect me" Then they threatened me that if I didn't leave they would call the cops. I take that as a criminal threat the whole experience. Arrogant snobby service. Find ways to reprimand your workers please

Mobil - servicestations - Updated October 2026

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