I will never go back to this place and will probably skip Mobil altogether. There are plenty of other nicer places to get gas that actually try to give their customers a positive experience. I drive a clunker and wanted to use the car wash to get sone grime off it. I drove into the car wash and the car reader is not working. Inconvenient but not a big deal so I pull through and go inside to purchase a car wash code. The kid at the counter (very polite) asks another worker if the wash is working because it was recently down. She told him yes so he sold me my code. I go through the wash and move in to the grocery store. When I get out and look at my car I see that the care wash never touched the top of my car or the rear door hatch. The roof was bone dry. After the grocery store I returned to Mobil and told the kid at the counter that the wash is still not working properly. He said the manger just went out there to check it out and it is fine. Obviously someone besides me must have complained if she just went to check on It and That is what I said to him. The manger was in one of the isles and he asked her to speak to me. She started on the defensive and said the wash is only meant to get dust off of cars. That is one of the dumbest things I have heard in a while. You don't pay ten bucks to get dust off the car. I actually had her come outside so I could show her how you can literally slide your finger on the grime on the rear hatch. She just kept trying to say the car was is not meant to clean the car or whatever and I could see it was going nowhere, so I just left. Horrible customer service from someone who clearly could care less. I advise you go anywhere else for gas, car wash, or convenience items read more