Fantastic service! Called them in the morning and they were able to come and figure out what was…read morewrong and clear sewer blockage. PI

I called them over a month ago due to a leak. They told me it'd be about 10 days. I eventually had…read moreto shut the water off to my house and hire a handyman because they never got back with me. I called them 3 times over a 2 week period. Worthless

We are vacationing in Moab and my RV furnace quit working. I called on short notice and they fit me…read moreinto the schedule. Guy was extremely professional and explained everything as he went. I would highly recommend him!

From the owner: Running 2 Air Conditioners on 30 amp hookup…read more Running everything in a 50 amp coach on battery power. Rooftop Air Conditioner maintenance and repair. PROTENG Automated Fire Suppression Systems. Electrical issues

We recently had our swamp cooler serviced to get it ready for this summer with Nelson's Heating and…read moreRefrigeration, LLC in Moab, Utah at our new home. Technician came out, pleasant to work with. We provided him with pads (came with home) and we were informed by him that he would have to cut them down to make them fit. He did so, installed them and started our system. After 10 minutes of running, he left. Almost two weeks later, the cooler started pouring water everywhere. Called them to come check it out. We had the same tech arrive at our home, he climbed up to unit and after just a few minutes of inspection informed me that the previous owner installed pads wrong, they were oriented wrong causing the water to flow towards impeller and not down with gravity, so the blower wheel was pulling water to other side of cooler unit causing it to flood and drip everywhere. I reminded him that it was him who had cut the pads and installed them two weeks prior. He didn't acknowledge my remark and continued to explain to me how the wheel works by pulling air from pads and down into air ducts. I tried to inform him again that the pads were installed by him and he said, "Well the previous owner didn't have the right pads and they put them in wrong.". He was trying to convince me that he didn't put them in! I'm the new owner of the home and I'm the one who provided what we thought were the ones for the unit and he did the work! A week later we got billed. We had just paid $190.00 for the first visit, and now they are asking for another $80.00. I called two days later on a Friday and spoke with a very rude person who answers the phones at this place, and he said "someone will call you back." 20 minutes later I get an email with a new invoice discounted $40.00, but no call back. I called again three days later on a Monday, it was the weekend so I didn't expect them to be in their office much. I left a message that I was wanting to speak to someone about this invoice. Another three days pass again and I call them back. Today, Thursday (6/13/24). The rude receptionist guy answers the phone, and when I tell him my name he immediately gets hostile in tone. I gave him both invoice numbers, first one that stated the technician installed pads, and second one stating that he "found" improvised pads were installed incorrectly by the previous owner. Receptionist cut me off with a, "Let me tell you something!", "If you don't like it you can talk to the owner, he's sitting right here." I got passed on to the owner (who didn't want to hear anything I had to say. I was attempting to explain to him that his tech was the one who had installed them in the first place, but due to incorrect installation, the water was going towards the wheel and not down to the pan which resulted in water leaking all over the roof and in front of our sliding back door. His remark, "That's your opinion." "You either pay the bill or we blacklist you." WOW! How is stating a fact an opinion? Imagine going to McDonalds, ordering a cheeseburger, then making it wrong (leaving out the cheese), you go back around to the window and inform them that it's made wrong and you get a, "That's your opinion." and they charge you for having to add cheese to the burger. Because the previous restaurant made it wrong!!!! They are the previous restaurant!! I just circled back around to you!!!! I tried to be as courteous as possible during the call, the minute the owner started treating me as if I was attempting to get free service and "arguing". with him, I could no longer be courteous. How is one to react when an owner immediately gets on the phone and says, "I'm not talking about this with you. You either pay or we blacklist you." without hearing you out, or going over the invoices with you? I told them that had it been anything outside of poor workmanship we'd gladly pay the bill just like we did a week ago for almost $200.00. No questions asked. But when invoice states that pads were (copy/paste from invoice (6/6/24) , "FOUND IMPROVISED PADS THE PREVIOUS OWNER HAD USED WERE INSTALLED SIDEWAYS. ORIENTED PADS VERTICALLY." It is dishonest that the technician would say this and ultimately the company is being dishonest about the work when they are ignoring previous job and comparing tech's notes. Here is the first invoice job description (5/22/24), "REMOVED COOLER COVER. REPLACED TWO CUSTOMER SUPPLIED PADS. REPLACED BELT. ADJUSTED DRAIN PUMP." I feel taken advantage of, scammed. This by definition is considered fraudulent business practices. Whether the owner knows it, or just sides with his guys. It sucks being on the receiving end of such poor business ethics.

From the owner: Quality and Service... We Stick To It !…read more Nelson's Heating & Refrigeration serving Grand County since 1962

I have been a customer of Avalanche for last five years. I have found the technicians to be very…read moreknowledgeable, courteous, and professional. Brennon has turned and my cooler on and off for last three years. He is exceptional and goes the extra mile. The office staff returns calls and is very customer friendly. I highly recommend Avalanche heating and cooling.

Good honest people. I called in the morning thinking my plumbing was leaking and they said they…read morecould come out that afternoon. I got a call about 15 minutes later that they were in my neighborhood and could stop by. The tech was very nice and considerate, looked at the plumbing in the basement & crawlspace. It ended up not being my plumbing. He was out here for 10-15 minutes and did not charge me because of this. I really appreciate them coming out so quick and not charging me for wasting their time. I'm definitely going to be giving them a call when I redo the whole house plumbing.

These are the best contractors we've worked with! The entire team is professional and honest. They…read moremade plans, communicated with us throughout, and finished up with a great new A/C system to replace our swamp cooler. It is wonderful to work with such a great group, and we couldn't be happier.

Brock returned my first call promptly, found a time that was convenient for me. Arrived on time,…read morewas professional in the work he did and his price is reasonable. I will definitely use his business in the future.

A few months ago I was advised by a local plumber that it was time to replace my boiler as it was…read more47 years old and at this point would just nickel and dime me to death. As fortune would have it I heard an advertisement on KGLN about a company from Grand Junction and thought I would give them a shot. The owner, Chad with Pride Plumbing made a special trip to my home and was very impressed with his professionalism and knowledge. He worked with me on the price and suggestions on what was best needed for my house and I signed an agreement on the spot. The crew arrived on time and ready to go. They got started immediately and throughout the entire installation they would explain what was being done and I probably drove them crazy with all my questions. But they were patient and would stop to address my concerns. At the finish of the project they went above and beyond to even clean the old copper pipe to make it match the newer piping. They Did a FANTASTIC job on time and on budget. I want to commend those two techs: DERRICK FLINT and Isaiah their professionalism and kindness. That goes a long way for a satisfied customer. Rod Barnes Glenwood Springs

Roger was professional & efficient and respected my time by arriving exactly at the agreed upon…read moretime and completing the work quickly. There is a callout fee of $97, which is in addition to time & materials. Payment is required upon completion of the work, and the service includes a one-year warranty on materials and workmanship. Pride Plumbing uses a flat-rate pricing structure, so if you need itemized estimates or invoices separating materials and labor for an insurance claim (Xactimate), be aware of this limitation. They are not the cheapest option, but I believe the quality justifies the cost. Like many in the industry, they try to upsell additional services, whether necessary or not. Overall, I'd call Pride Plumbing again, especially for an emergency.

The best in Grand Junction! They came over in a timely manner. Charged far less than anyone had…read moreoffered. Tony was able to fix quickly. He left everything cleaner than he found it, very efficient. Finally found a plumbing company and definitely will be using their services only from here forward.

From the owner: Valley Plumbing is a locally owned and operated service plumbing company. We can handle all of your…read moreresidential/light commercial plumbing needs and offer a 24/7 emergency service. We offer the security of the same person working on your home.