I use this company when I need a ride to the airport and a trip home. They have always been on time…read moreand are friendly and have clean cars what else do you want?

From the owner: We are a FULL Service Limousine Business offering Limo transportation for Birthdays, Weddings, Wine…read moreTours, Special Occasions, Just for Fun, Airport pick ups and more

Im NOT taking Coastal Cab again! Taxi driver said he didn't have change for a $100 so after we got…read moreto my destination he then takes me to Safeway SO I CAN GET CHANGE FOR HIM TO GIVE TO ME! After I got change the driver took me back to my destination. He never turned off the meter. So when it was time to pay, I paid the exact amount and said have a nice night. No way I was tipping!!! UPDATE: Someone from management attempted to contact me after I made a post about the incident on a social media site. I never responded to the contact attempt; instead I posted this response: "It's all cool. Nothing needs to be made right. I'm just not interested at this point. What happened, happened; and I had my say. I thank whomever may be trying to reach me. I've simple been disheartened by the whole affair and no longer want to deal with it. Again, I thank the management or whomever may be trying to reach me. I'll probably erase this post in a few min." So COASTAL CAB did attempt to make the situation right. I thought that was pretty cool. So I am editing my review and giving more stars.

Arranged pick up was right on time Cab looked freshly…read moredetailed no unpleasant odors Had a wonderful chat as we traveled from crescent city to Brookings. He has larger vehicles for those of us over 5'10 with too many pounds, unlike most in the area Any time I need transport in the crescent city area, this is my call!

Casey picked us up from our hotel right on time for a wine tour. It was just my wife and I but it…read morewas our anniversary. We rented the Limo for 6 hours and it can with non alcoholic beverages, chocolate, and even a jar of Grey Poupon. We threw Casey a curve and skipped our last stop as we had already drank our body weight in wine. We asked if he could just take us on a town drive which he happily did. We will be back and will use Casey again.

We book a drive with Steve every time we're in Oregon! He makes it the most magical and special…read moreday, and goes the extra mile to ensure an unforgettable experience. THANK YOU, STEVE!!!

Amazing service they are awesome nice and polite and early…read moreCars are clean smell new and very safe

From the owner: Weddings, Proms, Birthdays, Anniversary, Golf Excursions, Airport Transportation/Transfers,…read moreCorporate Sedan Service and more!

User BEWARE when using a credit card!!! They overcharged my card twice for a total of $700.00…read more They claim they have to keep your credit card number on file for "tax" reasons. My card was charged 4 months after using the service. It took me 6 months to get only a portion of the money back. They gave me excuse after excuse. The person even disguised his voice once so he didn't have to take my call. When I finally became upset after months and months of trying to resolve the situation. ..he threatened me.

We have a second home near Medford and always call to be picked up or taken to the airport. Except…read morefor one incident where a flat tire delayed us, David has been great and reliable. We have never had any of the problems described in the negative reviews. I do not believe them. Michael Hart Agoura, CA

Talked with Dee directly, who is half of the "Double D" with her husband. Scheduled a pickup the…read moreday before my flight out of Medford. On my pickup day they did not pick me up at the appointed time. When I called 10 minutes after they were supposed to pick me up, they said they had no record of me reserving a pickup. That caused all kind of complications for me, especially since my wife was in a foot boot after surgery and could not walk or drive. If I could, I'd give them no stars, but have to give them one to write a review. I'd stay away from this shuttle service!

I don't know what's going on with this company, but I called from L.A. to book a ride for my dad in…read moreGrants Pass, to his eye doctor's office in Medford. The actual booking went smoothly, except that I wanted to pay for the ride myself, and the person taking the booking said he would have to call me back to get my credit card details. I don't feel comfortable until things like this are paid for and confirmed, but by the end of the day, I still hadn't gotten a call back, so I called again. I was told that the payment didn't have to be made right away, that I would be called in the next day or two. Five days later, two days before the trip was scheduled, I still had not received a call, so I tried again. I got Double D's answering machine in the middle of the day, so left a message that I wanted to pay for the trip and did NOT want my dad to have to pay. Toward the end of the day I still had not received a reply! I mean, what kind of business is this??? I went online to look them up and there was a second phone number. I called that one and got another answering machine, so left another message. A couple of hours later, that same number called my home phone, but hung up after one ring. I called back, got the machine AGAIN so left another message! This time the woman (Dee) called back and spoke to me. Hallelujah! What she said was that there was a problem with the booking, because I had been quoted $50, and my dad lived '13 miles out of town'. NO HE DOESN'T! I told her exactly where he lives (which is in Grants Pass, about a mile from Merlin, where Double D operates). She then said that they charge $50 to go to the airport, but my dad's doctor's office is about a mile from there, so they would have to charge me a minimum of $73 - one way. I didn't understand all this, and was increasingly uncomfortable with such shoddy business practices. I asked if they would honor the quote I was given 5 days earlier; a quote no one had followed up on to correct in those 5 days. She said no. Ok. But it gets worse. I got off the phone and started calling around to other transport services. While doing this I got a call from the man who had taken my original booking at Double D. He apologized for the misunderstanding and said he wanted to make it right. He said that $70 was only $20 more than my quote and not a big deal. But, he said, they would have to pick up my father an hour earlier because they transport mentally challenged people, and already had a booking they had to pick up on the way. And if that wasn't bad enough (since I had made the booking 5 days earlier), he said they could not take credit cards over the phone - that I would have to go to Walmart and pay to wire the money to him! Really??? He insisted it was easy - no big deal. Well, Double D may think treating people like that is no big deal, but I think you should RUN as fast as you can the other way before ever calling this questionable company. I've never dealt with anyone so unprofessional, and I shudder to think what would have happened if I hadn't continued to call and attempt to get the booking paid for. And 'wire the money to Walmart"??? I'm guessing Double D stands for Dishonest and Disreputable. In the end, I was lucky to find a reputable company on such short notice; a company that charged less than $70, took my credit card over the phone, sent me an instant receipt, and is going out of their way to accommodate my dad.