Larry was very helpful assisting me with a capacitor issue I was having with my a/c condenser. He…read morewent out of his way to help when he didn't have to. Thank you Larry.

Our A/C unit failed unexpectedly, and my husband contacted the nearest company closest to our home,…read morewhich happened to be LJL. They were very friendly and personable, but they are a 2-man business. They don't do financing options which is either make it or break it for some people. Our situation, on August 12th we initiated a service call, when they showed up our AC unit was frozen, and they needed to come back another day once the system thawed. August 13th called to see availability, they were not available and to call back the next day. Next day came and they were unavailable. August 15th, called and confirmed they would be at our house at 2pm so I left work early, picked up my daughter and ran home to be there for them, 40 minutes later, they were still not at my house. I had my husband message them to find out their ETA and they told him, "they got caught up in another job and stopped for lunch and would be stopping by the next day". Sorry, but I have an infant at home, and it was a very hot day and I have been waiting for 4 days already so them coming the "next day" was out of the question and I told them this. Next thing I know, they are at my house (10 minutes later) and putting the coolant into the system to get it running. About a week later the bill arrives and I was shocked. They charged us for a service call, which is fine, BUT they made an appointment to be at my house, at a specific time and they didn't arrive on time! I had to change around my afternoon for them! I don't feel I should have to pay for a service call if they can't keep their appointments on time AND common courtesy would be to text or call your appointment and let them know you aren't coming or will be late! We ultimately decided not to go with this company originally for the fact that they don't do financing options but after seeing this bill and how they can't respect other peoples time, it made me question whether or not they would do this again, if we chose to go with them to do our repairs. Would they set an appointment date and just not show up? Would they say, "I'll be there at such a time, and then show up hours later inconveniencing me yet again?" It's something that you need to really need to think about before you consider going with this company.

William did a nice job, when I called him he came right away, he gave me a fair price for…read moreremodeling my kitchen and for changing electric stove to gas stove. He came back to turn on the hot water tank in my house after hours, he gives great service

From the owner: Medina HVAC-R and Remodeling Services: Your Trusted Partners for Home Comfort and Transformations…read more With a focus on integrity and quality, we deliver top-notch HVAC, plumbing, and general contracting services to enhance your home's functionality and aesthetics. Count on us to bring your vision to life while ensuring the utmost in honesty and excellence.

Once again Zenner & Ritter come through! On a cold Saturday afternoon we noticed our house was…read morereally cold, so went to thermostat to raise the heat , and nothing. ( I'll skip the details) around 5:00 being that the furnace is only 6 months old ! I call the Zenner because they installed it and the technician ( very friendly, compassionate and competent ) came around 9:30 pm found that our old humidifier was shorted causing the problem ! He removed the wire from the furnace and we had HEAT !! We are VERY HAPPY with the quick response and repair!!! Hope not to need but will not call anyone else !

Zenner & Ritter responded to our call for generator service. Upon arrival they diagnosed the…read moreproblem and I was alerted about a 7 day wait for parts. Upon return it was determined it had been diagnosed incorrectly and we would need ignition coils replaced. They quoted over $1,000.00 After some research, the combined parts cost was less than $100.00. If you use this company always check competion for a more honest price for repairs.

Called on a Saturday evening and it was just before Christmas. That was not a problem, Tim came…read moreright out that evening and evaluated the problem. We needed a new furnace and it was here and installed first thing Monday morning which happened to be Christmas Eve. Quick and efficient I would recommend to anyone.

Tim was great to work with and chat with during our quote with him and when he was out with his…read moreguys to get our furnace installed. We went from a quote to a new furnace and ac unit in 4 days. I would recommend them to anyone that needs a Hvac contractor in Buffalo, NY