Guys showed up to camera my downspouts...was concerned they were clogged...proceeded to tell me his…read morecamera could not work given my downspouts...ok I get that. But wanted the whole $250 for the job...asked for $200. I get that he could not do it and maybe a $75-100 "stop" charge was required but double that? For nothing done? Took him 15 minutes at most...not a great way to impress a first time customer.

Had a sewer line failure in 2023. I wanted to compare quotes but Kevin's said they couldn't come…read moreback for 2 months in that case. No working sewer so I needed it fixed. Kevin's dug it up and 'repaired' it for a lot of money. Now 2 years later it needs to be dug up again. Saw picture of pipe now. They installed the trap backwards and part they 'fixed' is disconnected from the house causing backup again. Called and they didn't call back. Found another company, T-Mark, who will warrant work for 10 years, will pull permits, and have work inspected by town at 2/3 the 'Kevin's' price which included none of that. I'm a fool parted with his money for using Kevin's. 11/18/25 - contacted Kevin's per his response. He says he does warranty his work and is coming out to inspect the issue. If his work is the cause, he says he'll fix it at no charge. He noted they're doing some office reorganizing and apologized for earlier call to them being dropped. 12/1/2025 - updating review to 5 stars. Kevin came out, inspected the area, pointed out on camera how the problem was in a different area than the one he had worked on (I could see on the camera he was correct), but he still agreed to resolve issue at his cost which was about half of the T-Mark quote. They just wrapped up the work and inspection. His warranty on the quote states: "Kevin's Plumbing provides a 10 year warranty on the pipe that we install. The warranty is transferable through the change of ownership of a home and only the remaining portion of the warranty period transfers-the warranty period does not reset in any way upon transfer, and the warranty period begins at the date of work completion and only when paid in full. This warranty may be transferred to future homeowners provided Kevin's Plumbing is notified within 30days of the real estate transfer. There are no other warranties, either expressed or implied, beyond this agreement."

Great work! He goes above and beyond to make sure the job is…read moredone correctly! Does pretty much everything! He's built a tree house ,deck, installed a sub pump in my basement and is now remodeling the inside of the house and finishing the siding as well! The value of his work is worth every penny! Thank you for all your hard work!

hired this company in April 2023 for a job to be completed in 30 days. took a large deposit and…read moreshowed up end of June to do job and then again in July and never came back. reached out numerous times and never fully got an answer on completion or even showing back up. told me that he was busy and didn't only work for just me. i totally understand that he could have other jobs but never once an explanation or an answer. then i had to hire someone else to do the job and the wood that Troy Clark ordered for my job was all the wrong size wood and the posts he did put in were obviously used cause they were starting to rot. i have asked him numerous times to come to an agreement to get my deposit back and of course he will not answer that. told me to have my lawyer call him. the wood that was here i had to pay to have picked up and purchase the correct stuff. not only did he ruin my summer months of leaving my home open to all the elements he also left my backyard unsafe for many months with the huge beam up in the air. i do not recommend this company on so many reasons.

I had another company come in first...they told me it would $700 for JUST the part. That didn't…read moreinclude tax or labor-it would've been a $900-$1,000 job at the end of it (not to mention they also suggested replacing my 11year old furnace which lasts 20 years normally). Joe Licata came and put in a new part (after normal business hours) tested the system and made sure I heard everything working! Biggest bonus-it was half the price-labor and the part cost me just $350! Very courtesy and professional-and he doesn't rip you off like the other guys! I am going to recommend him to everyone I know. Being a young homeowner it's hard to know when you are getting scammed or not! I am so happy I found Joe and his company!!!

Had such a great experience with TMB! I called on a Friday evening when my air conditioning broke…read moreand I had 4 foster kittens at home that were getting hot. Tom came over right away. He was very transparent in his pricing and did a great job explaining what was going on. When he needed to order a part, he worked on getting us the best price he could for it and even came back on a Sunday to do the install. Tom goes the extra mile and text the next day to make sure everything was working well. We will definitely use TMB again and already recommended them to someone else!

I called TMB heating on a Saturday before noon about a noise coming from my furnace box. Tom came…read moreout in a reasonable time and had the dusty electrical thing replaced on the furnace box. I have a lot to do like most people and I do not like waiting around knowing how much it cost to have a repair made to something as important as a furnace during cold season. TMB fixed my issue and at a Reasonable cost.

He's not closed. He's selective. And he has branched out into solar power…read more He has done everything in my home since my husband and I purchased it over 25 years ago. I will deal with no one else. Honesty and professionalism go hand in hand with this super contractor.

Don Weimer and his son, Steve, removed the old furnace and air conditioner and installed new units…read morein one day. Service was prompt arriving as scheduled. Don and his son are both gentlemen and skilled technicians. It was a pleasure to do business with them. I highly recommend Don Weimer and Son Heating and Air for all your HVAC needs and service. I wanted a local contractor and found Don on Google only to realize later that his name was on the installer's label on the old furnace that he himself installed 28 years ago! Gary W, Clarence Hollow

The staff were very friendly and helpful, they delivered my washing machine on time, and I got to…read morepet a dog. Good things all around.

Totally dishonest lied about paying off trailer he sold me just took the money and left me a…read moretrailer with no title his wife said she would pay it off but never did beware

We called John Lock to service our furnaces. They gave us an appointment time window, never showed…read moreup, never called. It was very difficult to reach anybody as they were "trying out" their new AI system. Finally got the tech who was very nice and competent. We signed up for their "club". Recently, they gave us an appointment to work on a humidifier......same problem.....no one shows up, no one calls....we are quitting their "club" and trying to get our money back. We paid $900+ for the club and the service on 3 furnaces....not cheap but poor value with customer service like that.

Wow with a capital W!!! Today John Lock installed a split…read moresystem AC unit at our home and what a super job! First thing is the rolled out the tarp for walking and fallen debris. I cannot express how nice it feels to know that this local business KNOWS their professional trade! Each team member is professional in appearance; professional in knowledge and experience; and most importantly - respectful and friendly. We've had one other company years ago and besides having questionable work ethics, not sure if the technician had the experience and knowledge to swing a wrench. Basically that company was dismissed and replaced by a company that knows their 'stuff'.... John Lock Heating! There is more I can say but I think you get the message that you do not need to look further... JOHN LOCK can become your one stop shop. Give them a call or visit their location. It's a family run business with skills that deem each employee as Master Craftsman.

The company and the service tech were very professional. The tech got down to the problem and fixed…read moreit promptly. The tech was polite and very friendly. I offer my highest praise for this business. Ted

If you want to pay for a job to be only half finished this is the company for you. The silver…read moretongue owner will sell you on the great job he and his crew are going to do while spurting out his religious beliefs. Then after he starts the project he goes into his cave, and never comes back nor returns your phone calls. His works also complain because he doesn't like to pay them for their labor. AVOID LIKE THE PLAGUE