1. ML Cabinets Works

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San Jose, CA

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ML Cabinets Works

3.1 (19 reviews)
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Services - ML Cabinets Works

Custom cabinet construction

ML Cabinets Works Photos

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Recommended Reviews - ML Cabinets Works

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If you ask me to describe my experiences with ML Cabinets, I would say it was like hiking. The hike was long and hard, but the gorgeous view when I reached the top made it all worth it. Leena and Michael were very helpful and responsive during the planning and designing process. We had to wait about a month longer than expected to get the cabinets, which I kinda got used to when remodeling during the pandemic (everything is delayed!). When we finally received the cabinets, there were issues with finish (paint) and size. Michael took multiple trips to our home to fix it, which took about another month. It took lot of time and patience but in the end my kitchen came out gorgeous and has been holding up very well after 4 months. All of our visitors are impressed. I hope ML Cabinets will be able to figure out how to better navigate during the pandemic and improve on quality control. Other than that great job! and thank you for standing up to your products. I will let the pictures speak for themselves.

The final product!

I generally never write a YELP review but I knew I needed to do one for Michael and Lina from ML cabinets and stones. Why? Because they've earned it and honestly, they truly deserve more than the 5 stars that we are allowed to rate them for. My journey for kitchen remodeling started off with me only wanting to reface my kitchen cabinets and just replacing the kitchen countertops due to budget issues. I contacted many places just for this quote, including ML Cabinets and Stones. When I spoke to Michael, he had informed me that, although he does not reface kitchen cabinets, that he would help me find someone who would. I was blown away by that offer. I mean, who does that? Even though Michael did not offer refacing services, we still wanted to move forward with changing out our countertops, so we decided to visit his showroom to see what he had to offer. Fast forward to many store and home visits, and dozens and dozens of texts later ,and fact checking everything that Michael told us, we decided to move forward with a FULL kitchen remodeling from ML Cabinets and Stones. This includes changing out the kitchen cabinets, countertops, center island, and even the cabinet handles were from Michael. Throughout this process, I have to say that Michael really went above and beyond to ensure we, as consumers, were properly educated in what we were purchasing (again we fact checked everything). Michael gave us great kitchen ideas that we incorporated and the results are truly stunning. For our kitchen remodel, we chose the white shaker cabinets for the perimeter and gray for center island, and again, I could not be more pleased with the outcome. While some of the cabinets were sent with minor flaws, and they were not a fault of Michael's, he was prompt in replacing them for me, not even once telling me to just "accept" them. Truly goes above and beyond in terms of customer service. Response time? What can I say here? I text all hours and every day and Michael has responded to each one of them (this includes texts at 10pm as well) -- truly cares about customer service. And I would like to point out the service has gone well past from when we paid for the cabinets and stones. It was extended well beyond even us having completed the kitchen remodel. One of the main reasons why I chose ML Cabinets and Stones is because you get the dedication and attention from them. They make you feel as though you are their only customer. I had quotes from other places and, while they were slightly less, I did not choose them because they did not give me the "time of day"...not like ML Cabinets and Stones. As mentioned, Michael and Lina helped me transform my kitchen, taking it from being outdated to one that is, modern, bright, FUNCTIONAL and just beautiful . We get soooo many compliments from EVERYONE who has seen it. For those considering a kitchen remodel, please give ML Cabinet and Stones a chance. I don't regret it and neither will you!

missing sink front and damaged door panel
Yen N.

Let me tell you about my experience. I hired ML cabinets (Michael) design and build custom cabinets for my home in mid May. I paid a little over half as a deposit and the agreed to pay the final once more than 80% of the cabinets have been delivered. They promised that the cabins would be completed but the end of June. At the end of June, my cabinets have still did not been delivered. Many attempts to contact Michael were unanswered. Finally, at the end of July, Michael said he had my cabinets ready. I had my kitchen demolished to prepare for the new install. I expected to have ready to install cabinets instead, I received only a framework. Michael delivered items in bits and pieces. None of the cabinets were complete. Many items remained missing. I was left with a nonfunctional kitchen for more than a month. Michael promised to have the rest of the delivered. I called and texted him, many times again. My attempts were again unanswered. At the end of August, Michael requested that I pay him the full balance as he had delivered 80% of the cabinets and he will complete the order. In addition, Michael entered our house to deliver items without our consent. I fulfilled my commitment but even until now (December, 2020), I am still missing many drawers and panels. Michael has consistently failed to finish the job, delivering defective and failing to deliver all items. I called without response and was unable to leave a message on the voicemail. I had my attorney send him a demand letter but ML Cabinets never responded. I sent a demand letter via email 2 times, detailing all the missing items also without response. I had given ML Cabinets more than enough time to resolve the issues. I have filed papers with the court to seek the maximum penalty. Save yourself time and unnecessary stress by avoiding this dishonest business.

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Ask the Community - ML Cabinets Works

Review Highlights - ML Cabinets Works

“Leena and Michael were very helpful and responsive during the planning and designing process.”

Mentioned in 12 reviews

Read more highlights

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ML Cabinets Works - cabinetry - Updated October 2026

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