Ben and his team were sub-contracted by OnSide Restorations to complete the tear-out and drying of…read moreour condo after the girl above us had a pipe burst in her unit. They were on time and very thorough in their walk-through to assess the damage. They asked us exactly what happened and anything that we noticed of where water came through the ceiling and walls. After taking some measurements they got started with the demolition. I was very impressed with their work and how clean it was. My wife and I cleared anything out of the way that we could to give them room to work. They meticulously went room-by-room, cleaning up their mess as they went. After almost an entire day's work they started the fans an dehumidifiers. A couple of days later they came back with their meters to see if everything was dry. It wasn't quite, but returned the next day to test again and remove their equipment. Overall a great experience during a time of frustration.

Our Condo (Tudors at the Landings) has worked with Rick Canfield & Extreme Reno for a number of…read moreyears! He is always quick to respond, polite, professional and a pleasure to work with! Our suite owners have always been very satisfied with the finished work! Keep up the good work! Warran Lench VP/Mechanical Tudors Board

Believe the Yelp reviews - this company is the worst company you can choose! This was a clean-up…read moreproject for a hoarder, which they claim to specialize in. During a pre-inspection to develop a pricing bid, I told them they needed to be prepared with hazmat suits and respirator, like what I was wearing. The day of the project, the crew arrived late which wasn't a good start. They had no hazmat gear, so I supplied them with my personal face masks. A weak substitute for hazmat suite and respirator. They were given specific instructions on what should be removed and not touched. I had to do a lot of heavy lifting myself (I'm a 70-year-old woman) because one of the workers had a bad arm. When I returned to the garage to take a break from what I was doing, I discovered the workers had loaded materials on the truck that they were specifically instructed NOT to touch. I caught the mistake (at least I think I found everything that was not supposed to be removed), but it slowed down the work -- for which I was billed. It got worse: I returned inside the house to find a worker walking around, going into the backyard and wandering room-to-room. I then saw him pick up confidential papers from a desk and examine them. I told him to put them down and that he was being disrespectful. I told him 3 times he was being disrespectful, expecting an apology. None came! This is the company that says that specialize in hoarding situations?? I pulled to crew chief aside and told her to remove him immediately from the premises. They were supposed to clean a bathroom but told me they forgot to bring cleaning supplies. I gave them materials that I had on hand, but frankly, they didn't do much cleaning. I could list many more issues, including the billing, but you get the picture. I have never written a Yelp review - positive or negative. However, ProClaim was so terrible that I have to warn others - do NOT use them! Despite offering to adjust my bill after sending a long email with the terrible service they provided, no adjustment was made. Looking for an alternative? For the second phase of my clean-up project, I hired ServPro. They were AMAZING. Not only did they come equipped and do a professional job, at one point they had a safety specialist arrive to ensure the workers were wearing protective gear. The pricing was competitive, too.

I am sooooo upset. I can't write anything. it's a total chaos. no one is responsible for anything…read more their people were 45-60 minutes late for appointments. No one is available over the phone or physically in the office. Arrogant and dishonest company. all of them. I don't recommend it to anyone, whether you are a sub-contractor, an insurance broker or a direct client. They will rip you off your time, your money, and your resources. Don't trust them. the worst company in my overall life-experience. Horrible....

These guys are the best!!!!! I can not say enough about this company. Quick response, professional…read moreservice, great pricing! Right from the onset I was treated so kindly and the staff was knowledgeable and able to do my mold remediation at a great price. Call them first, you will not regret it.

Called the number on their website - said they're no longer in Calgary - what a waste of my time -…read moreProbably should update that.