Brides & Grooms beware! Think long and hard before hiring this company. At first MJC seemed great. But if it seems too good to be true, it probably is. After researching several mobile bartenders, we hired MJC because they had reasonable pricing, said they would provide ice and all mixers. We were told (and I have email proof) that our event would require 2 bartenders per "their policy." We were 100% fine with this and signed a contract wherein the very first line stated, "2 bartenders." We were afforded one 30-minute phone call with MJC, during which they mentioned one bartender. After a follow-up email (which I can provide) we were asked "why are you questioning me" on only having one bartender. From there, the relationship seemed to falter. MJC had verbally stated they would serve our non-mixed drinks (wine, beer) and provide ice. On a subsequent text we were told additional ice would be limited availability and cost more. Then we were told we would need to buy our own ginger beer, which is NOT alcohol and indeed a mixer, despite a signed contract (and multiple payments) saying MJC would provide mixers. On one attempt to discuss our event we were told "I only have a few minutes to speak with you as I have many other clients." But the straw that broke the camel's back came when MJC refused to take a phone call from the bride unless she would PAY MJC additional money. (Again, have the text message to prove this.) This was 13 days prior to the wedding. What sort of wedding industry provider refuses to speak to a bride 13 days before her wedding? Despite paying MJC IN FULL, we told them we would be using someone else for our wedding. As we were technically ONE DAY past the 14-day timeframe to receive some sort of refund, MJC's response to us was that we would not be getting any money back. Despite the fact that they themselves were breaking the number one point on our contract. Of course, this did not surprise us at all. We were happy to walk away from all our money to not have to deal with MJC or have them ruin our wedding.
If anyone is considering hiring this company and would like to see our proof and documentation of their complete and total disregard for their own contract and any sort of customer service, please feel free to reach me at vennett@cox.net. read more