I really wanted to love this office! While there were some good moments, the not so great…read moreexperiences ended up outweighing them. The actual care from the physical therapists was great, but communication and billing were ongoing issues. Basic customer service also fell short, especially when it came to urgency on billing matters and getting access to the MedBridge platform (needed to complete at home exercises). I would say try with caution.

Shoulder and lower back. The therapist and support staff were excellent and they really cared for…read moremy needs. I am happy with the results and treatment I have received.

I would strongly urge anyone considering Dr. Ilana to seek care elsewhere. Our experience was…read moreextremely negative. The therapy my father received felt careless, ineffective, and lacked the level of attention you would expect from a healthcare professional responsible for someone's recovery. When I tried to raise concerns about the quality of care, the response was dismissive and defensive rather than professional or solution-oriented. Instead of acknowledging the issues, it felt like the situation was turned around in a way that suggested my father was the problem. That is a deeply troubling way to treat patients and their families. The combination of ineffective therapy and the way our concerns were handled made the entire experience unacceptable. Healthcare providers should prioritize patient care, accountability, and respect -- none of which we experienced here. Based on our experience, I would strongly encourage anyone looking for physical therapy to find another provider who takes patient care and recovery seriously.

I was able to complete 15 sessions with Dr. Katie and she was nothing less than amazing. She…read morelistened to all of my concerns and created a personalized plan I could complete at home. Andrea was always professional and was able to support me with any rescheduling matter. The facility is clean and has all the equipment required for different needs. There are different levels of experience and knowledge within My Physio for Life. I would highly recommend.

Excellent therapists. Very knowledgable. Essential follow up videos. Over all a great experience.read more

After stroke rehabilitation was very intense. Front office staff worked hard to make schedules that…read morefit your time constraints.

All Star Physical Therapy provided exactly the support, encouragement, and expert guidance I needed…read moreto overcome my medical challenges. My physical therapist, Peter Lorenz, was exceptionally professional, knowledgeable, compassionate, and personable. He challenged me throughout my rehabilitation, helping me strengthen my shoulder with the goal of avoiding surgery. Every exercise had a purpose, and Pete always took the time to explain what each movement was targeting and why it was important. Because of his instruction, I now feel confident continuing my exercise program at home. In addition, after recovering from a virus that left me with balance issues, Pete developed a therapy program that restored my stability and confidence. Thanks to his expertise, I am once again able to enjoy my long walks on the beach without concern. I would also like to recognize the outstanding front desk team--Marci, Cruz, and Christine. They are warm, welcoming, and consistently pleasant, creating a positive first impression for every patient who walks through the door. Their professionalism and kindness make every visit a positive experience. While the administrative side of a medical practice often goes unnoticed, their hard work is essential to keeping everything running smoothly. Thank you to the entire team at All Star Physical Therapy for your dedication, professionalism, and exceptional patient care. I highly recommend your practice to anyone seeking outstanding physical therapy services. Cathy Z.

I am very disappointed with my experience at All Star Therapy. The front office staff were not very…read morefriendly or welcoming, which made the experience frustrating from the start. After my treatment, I waited to receive updated stretches/exercises, but they were never updated in the app. I had to call more than once to follow up, and despite being told the stretches would also be emailed to me, I never received anything. I originally contacted them in March to schedule an appointment. I was told they were unable to schedule me at that time and that they would call me back. After waiting over a month with no follow-up, I finally called them myself only to be told that my referral had expired. Overall, the communication and follow-through were very disappointing.

I just can't say enough good words about my experience at Gaspar PT. From my first appointment with…read moretherapist Nick Haider, he clearly took a knowledgeable and experienced approach to my injury. He listened intently to understand and then worked to establish an appropriately challenging, but also conscientious program of rehabilitation, flexibility and strengthening. Upon completion of the program, I am beyond where I thought I would be and am on the path to complete recovery and back to all of the activities I enjoyed prior to the injury. Many thanks to Nick and the team there!!

Right now i have Austin who is a Chapman trainee doing an outstanding job on my hamstrings. Their…read moreoffices are new as is their AI accounting and customer support system which is horrible. It appears that on two of my visits the correct code was not input. My insurance covers 100% so it is impossible for me to get a bill. Perhaps when they read this review they will fix things.

A full knee replacement is tough. Regular physical therapy is a must. The team at Tri-City Physical…read moreTherapy brought me back in a few months to a level that makes it vastly improved. Scott, Rob and team are amazing. We worked hard, laughed hard and the experience was one I'll never forget. Thanks to them I'm on the road to a full recovery and I can't thank them enough.

I just started going there and the people were so nice. They listened to my complaints and they are…read morehelping me with the therapy. I am going back for 6 weeks of therapy treatments

Seriously, shoutout to the front desk receptionist Yesenia because she was AMAZING. I was literally…read moreon the verge of having a full on meltdown because there was an issue with my husband's insurance and she stayed so calm, patient, and reassured us the entire time. Instead of brushing us off and saying "sorry we can't help you", she actually took the time to figure it out and got it resolved. She was so kind, understanding, and made me feel like she genuinely cared. People like her make such a huge difference, especially when you're already stressed. She deserves all the recognition. Thank you so much yesenia !

I had the best experience at a physical test, from the beginning the front desk ladies (Lupe &…read morePaloma) did their best at answering all of my questions, always smiling and showing kindness to not just me, every single patient. Charlene made the impossible very possible, its my 1st time fully relax for my BP test, and she was understanding of my white gown syndrome and treated me with compassion Dr. Meghan was also super professional and kind, I will recommend this place 100% I left smiling and happy. Thank you all for making this a happy experience Maria G. E.

I was referred here by an orthopedic hand specialist for physical therapy to address hand pain I've…read morehad for several months, with MRI findings showing inflammation along a tendon sheath. From the start, the experience was disappointing. The front desk and billing staff were rude and unhelpful. When I asked a basic question about payment, the billing person actually said to me, "Did you not hear me?" -- which was completely uncalled for and unprofessional. That interaction alone should have been a warning sign. My therapist, Tanya, spent very little time explaining my condition and offered almost nothing in terms of actual treatment. Her entire recommendation was to use ice daily and take fish oil and follow up as needed. When I asked if they could help address inflammation in therapy, she said they "only offer ice" and that ultrasound or other treatments would be a "waste of my time." No exercises, no manual therapy, no modalities, no handout, no individualized care -- nothing. I brought my concerns to the manager, Marc, and he simply backed her up, saying the clinic "only offers ice" for inflammation. That told me everything I needed to know about their approach. I left feeling completely dismissed, with no confidence in their competence or professionalism. This place does not provide the kind of thoughtful, evidence-based, or patient-centered care you would expect from a specialty clinic. I strongly recommend going elsewhere if you actually want help.

I self-treat all my injuries (thinking I'm some amazing doctor) but when push comes to shove, I…read morecan't self-treat everything. If it wasn't for me needing both feet to work, I'd probably still self-treat until my foot fell off. By the time I finally gave in to seeing an ortho, it was worse than I expected. I was very happy with the ortho I saw within the OSNC network and decided to use their physical therapists to continue treatment. Here's how scheduling works: 1. You call their main office 2. They fit you in to one of their two PT offices (vista and oside) based on availability with your schedule and their schedule. 3. Appointment confirmed Seems simple, right? Apparently, it's not that easy. I made an appointment for 6pm tonight and arrived early (as requested to fill out paperwork). I get it, I've working in outpatient PT before, I've treated patients...I know how this works. As I walk in, one therapist is leaving. One therapist is treating a patient. There is no one at the check-in desk, and it looks like the place is about to close for the night. A very sweet PT Aide (Angel) approaches me, seems confused about my appointment. Apparently, there's no record of any appointment for me. All they have a record of is my initial appointment with their ortho. That's it. Let's pour salt into an open wound now....and my therapist can't see me. Her 6pm patient is here. So, I'm there. No appointment. Fought traffic. Arranged childcare...and I'm not being seen. Angel tried her hardest to reschedule me, but between my busy schedule, their schedules, they close early on Fridays...it just seemed pointless. It's clear something was not entered into whatever appointment system they are using....or attempt to use. This incident isn't a reflection on the quality of the therapists or their aides. It's a reflection on the administration in the scheduling office. Since I've lost all faith in their scheduling system, I won't be back.

Love Dr Bobick - very thorough, knowledgeable and friendly…read more The front desk staff is the worst! Unfriendly, unaccommodating curmudgeons. Every time I go, it is over an hour wait in the waiting room then almost an hour + in the room waiting for the doctor. They charge for everything - form filled out for work, a doctor's note, squeezing everything they can and won't submit EDD until you pay- Hoping there's not a next time but if so, I'm not going here even though I love Dr Bobick I can't deal with the disaster and incompetence of this office

Orthopedic Specialists of North County - Dr. James Layson & Team…read more I truly can't say enough about my experience with Dr. James Layson and his medical assistant, Danielle. From the start, Dr. Layson showed incredible flexibility in seeing me quickly and took great care in evaluating my condition. What impressed me most was his diligence--he even ordered additional imaging right before surgery to fully understand the extent of my patella fracture. That extra step gave me confidence, and I know it made a difference in the outcome of my surgery. Danielle was consistently attentive, professional, and kind, making the whole process much less stressful. I also want to recognize the Carlsbad Surgery Center, where my procedure took place. Every single person I encountered was warm, informative, and supportive. They made me feel comfortable at each step, explained everything clearly, and followed up with a thoughtful note after my surgery. That personal touch meant a lot during recovery. I'm deeply grateful to Dr. Layson, Danielle, and the entire surgery center team for their expertise and compassion. They turned what could have been a very difficult experience into one where I felt cared for and supported at every step.