Shoulder and lower back. The therapist and support staff were excellent and they really cared for…read moremy needs. I am happy with the results and treatment I have received.

I've been going to North County Physical Therapy for the last few months and although my Physical…read moreTherapist Ryan has been great, they've adopted new cancellation procedures that are really geared towards just bringing in extra money. I called up first thing this morning to cancel a 5:15PM apt and was reminded that this was a same day cancellation and would be charged no matter what. I've seen the scheduling of appointments and how jam packed PTs are with back to back patients, I think there should be some flexibility if patients are trying their best to call within a reasonable timeframe to cancel.

I would strongly urge anyone considering Dr. Ilana to seek care elsewhere. Our experience was…read moreextremely negative. The therapy my father received felt careless, ineffective, and lacked the level of attention you would expect from a healthcare professional responsible for someone's recovery. When I tried to raise concerns about the quality of care, the response was dismissive and defensive rather than professional or solution-oriented. Instead of acknowledging the issues, it felt like the situation was turned around in a way that suggested my father was the problem. That is a deeply troubling way to treat patients and their families. The combination of ineffective therapy and the way our concerns were handled made the entire experience unacceptable. Healthcare providers should prioritize patient care, accountability, and respect -- none of which we experienced here. Based on our experience, I would strongly encourage anyone looking for physical therapy to find another provider who takes patient care and recovery seriously.

I was able to complete 15 sessions with Dr. Katie and she was nothing less than amazing. She…read morelistened to all of my concerns and created a personalized plan I could complete at home. Andrea was always professional and was able to support me with any rescheduling matter. The facility is clean and has all the equipment required for different needs. There are different levels of experience and knowledge within My Physio for Life. I would highly recommend.

professionalism of their physical therapists: rachel is…read morecuring my neck pain while a few years ago katie foster cured my back pain

Excellent therapists. Very knowledgable. Essential follow up videos. Over all a great experience.read more

All Star Physical Therapy provided exactly the support, encouragement, and expert guidance I needed…read moreto overcome my medical challenges. My physical therapist, Peter Lorenz, was exceptionally professional, knowledgeable, compassionate, and personable. He challenged me throughout my rehabilitation, helping me strengthen my shoulder with the goal of avoiding surgery. Every exercise had a purpose, and Pete always took the time to explain what each movement was targeting and why it was important. Because of his instruction, I now feel confident continuing my exercise program at home. In addition, after recovering from a virus that left me with balance issues, Pete developed a therapy program that restored my stability and confidence. Thanks to his expertise, I am once again able to enjoy my long walks on the beach without concern. I would also like to recognize the outstanding front desk team--Marci, Cruz, and Christine. They are warm, welcoming, and consistently pleasant, creating a positive first impression for every patient who walks through the door. Their professionalism and kindness make every visit a positive experience. While the administrative side of a medical practice often goes unnoticed, their hard work is essential to keeping everything running smoothly. Thank you to the entire team at All Star Physical Therapy for your dedication, professionalism, and exceptional patient care. I highly recommend your practice to anyone seeking outstanding physical therapy services. Cathy Z.

(I waited to post this in case another bill came, but luckily not)…read more Scheduling an appointment is not easy. It was difficult to make a first appointment. It was a game of phone tag. I had my phone with me when the called but I was slow to pick up so I had to leave another voicemail asking them to call me back. I finaly made my first appointment only for them to reschedule me the day before because they realized the provider they scheduled me with does not accept my insurance (UnitedHealthcare). They also rescheduled my second appointment right before the appointment but did not tell me why. Billing was also an issue. I asked the front desk staff how much my visit would cost and I was told $90 co-pay. I think she misunderstood my quesiton because I wanted an estimate of the total visit cost. This co-pay the highest co-pay I have ever had at any facility. I was a bit shocked but went ahead with the appointment. I later got a bill for another $60 putting my visit at $150. Perhaps a first visit extra fee but it was not clear on the bill. Also, the billing was not straightforward. They sent me an email with the bill but the link to view the invoice didn't work. I contacted their billing center and they later fixed the link. The staff are knowledgeable and the exercises work but I didn't like the experience of being there. There is a lot going on in the whole room so the experience is not relaxing (like my experience at other facilities) and after you finish your instructed exercises, you need to wait for the staff to come back to give you the next set of exercises. There is quite a bit of downtime. The first visit was 1.5 hours and would have been longer but I opted out of the end muscle stimulation treatment. The next appointment was 1 hour long and I had again opted to leave before the muscle stimulation treatment. For anyone who is working, it is really inconvenient to come here. The time commitment and rescheduling is a major issue. Also, I am a chronic pain patient who does not appear to have obvious issues. The questionaires related to my progress were focused on physical limitations (like being able to run or compete physical tasks). A questionaire more suited to a patient like me is a quality of life quesitonaire. Just because I can run doesn't mean I don't live with constant pain. Also, as someone who has experienced 9/10 pain (giving birth), when I report pain that is ~4/10, it is significant pain impacting me. And just because I can still turn my head doesn't mean the motion is comfortable. I will find a place where I don't feel I am doubted or dismissed.

I just can't say enough good words about my experience at Gaspar PT. From my first appointment with…read moretherapist Nick Haider, he clearly took a knowledgeable and experienced approach to my injury. He listened intently to understand and then worked to establish an appropriately challenging, but also conscientious program of rehabilitation, flexibility and strengthening. Upon completion of the program, I am beyond where I thought I would be and am on the path to complete recovery and back to all of the activities I enjoyed prior to the injury. Many thanks to Nick and the team there!!

I've been to three different physical therapy providers, all of whom were helpful in building…read morestrength--but I still felt like something was missing in my recovery. I was referred to Gaspar, and my evaluation with David was a completely different experience. He didn't just focus on strengthening; he really took the time to understand why I wasn't healing. That deeper approach made all the difference. I'm only on my third visit, and for the first time, I truly feel hopeful that I can get back to being pain-free. I'm so grateful for the care and attention I've received so far--thank you! -- Laurie

A full knee replacement is tough. Regular physical therapy is a must. The team at Tri-City Physical…read moreTherapy brought me back in a few months to a level that makes it vastly improved. Scott, Rob and team are amazing. We worked hard, laughed hard and the experience was one I'll never forget. Thanks to them I'm on the road to a full recovery and I can't thank them enough.

I just started going there and the people were so nice. They listened to my complaints and they are…read morehelping me with the therapy. I am going back for 6 weeks of therapy treatments

I've been going for about 6 weeks due to a workplace injury; the staff are so accommodating & kind,…read morethe physical therapy team are incredible- they've helped me so much during my recovery period- I'm still healing, and still going to PT. And a special shoutout to Acupuncture Dan Wolfe, he's helped so much as well, an expert in his practice. When I got injured at work, I was very worried not going to my usual primary physician, but am so thankful for Concentra team has been the most supportive, present & helpful I've experienced.

I had the best experience at a physical test, from the beginning the front desk ladies (Lupe &…read morePaloma) did their best at answering all of my questions, always smiling and showing kindness to not just me, every single patient. Charlene made the impossible very possible, its my 1st time fully relax for my BP test, and she was understanding of my white gown syndrome and treated me with compassion Dr. Meghan was also super professional and kind, I will recommend this place 100% I left smiling and happy. Thank you all for making this a happy experience Maria G. E.

I was referred here by an orthopedic hand specialist for physical therapy to address hand pain I've…read morehad for several months, with MRI findings showing inflammation along a tendon sheath. From the start, the experience was disappointing. The front desk and billing staff were rude and unhelpful. When I asked a basic question about payment, the billing person actually said to me, "Did you not hear me?" -- which was completely uncalled for and unprofessional. That interaction alone should have been a warning sign. My therapist, Tanya, spent very little time explaining my condition and offered almost nothing in terms of actual treatment. Her entire recommendation was to use ice daily and take fish oil and follow up as needed. When I asked if they could help address inflammation in therapy, she said they "only offer ice" and that ultrasound or other treatments would be a "waste of my time." No exercises, no manual therapy, no modalities, no handout, no individualized care -- nothing. I brought my concerns to the manager, Marc, and he simply backed her up, saying the clinic "only offers ice" for inflammation. That told me everything I needed to know about their approach. I left feeling completely dismissed, with no confidence in their competence or professionalism. This place does not provide the kind of thoughtful, evidence-based, or patient-centered care you would expect from a specialty clinic. I strongly recommend going elsewhere if you actually want help.

I self-treat all my injuries (thinking I'm some amazing doctor) but when push comes to shove, I…read morecan't self-treat everything. If it wasn't for me needing both feet to work, I'd probably still self-treat until my foot fell off. By the time I finally gave in to seeing an ortho, it was worse than I expected. I was very happy with the ortho I saw within the OSNC network and decided to use their physical therapists to continue treatment. Here's how scheduling works: 1. You call their main office 2. They fit you in to one of their two PT offices (vista and oside) based on availability with your schedule and their schedule. 3. Appointment confirmed Seems simple, right? Apparently, it's not that easy. I made an appointment for 6pm tonight and arrived early (as requested to fill out paperwork). I get it, I've working in outpatient PT before, I've treated patients...I know how this works. As I walk in, one therapist is leaving. One therapist is treating a patient. There is no one at the check-in desk, and it looks like the place is about to close for the night. A very sweet PT Aide (Angel) approaches me, seems confused about my appointment. Apparently, there's no record of any appointment for me. All they have a record of is my initial appointment with their ortho. That's it. Let's pour salt into an open wound now....and my therapist can't see me. Her 6pm patient is here. So, I'm there. No appointment. Fought traffic. Arranged childcare...and I'm not being seen. Angel tried her hardest to reschedule me, but between my busy schedule, their schedules, they close early on Fridays...it just seemed pointless. It's clear something was not entered into whatever appointment system they are using....or attempt to use. This incident isn't a reflection on the quality of the therapists or their aides. It's a reflection on the administration in the scheduling office. Since I've lost all faith in their scheduling system, I won't be back.

Orthopedic Specialists of North County - Dr. James Layson & Team…read more I truly can't say enough about my experience with Dr. James Layson and his medical assistant, Danielle. From the start, Dr. Layson showed incredible flexibility in seeing me quickly and took great care in evaluating my condition. What impressed me most was his diligence--he even ordered additional imaging right before surgery to fully understand the extent of my patella fracture. That extra step gave me confidence, and I know it made a difference in the outcome of my surgery. Danielle was consistently attentive, professional, and kind, making the whole process much less stressful. I also want to recognize the Carlsbad Surgery Center, where my procedure took place. Every single person I encountered was warm, informative, and supportive. They made me feel comfortable at each step, explained everything clearly, and followed up with a thoughtful note after my surgery. That personal touch meant a lot during recovery. I'm deeply grateful to Dr. Layson, Danielle, and the entire surgery center team for their expertise and compassion. They turned what could have been a very difficult experience into one where I felt cared for and supported at every step.

Don't ban your patients from the entire facility. The last time I was there, I complained about…read morethe wait time. Then I left. When I calked to reschedule, I was told I cannot be seen by any of their doctors