Thank you for the excellent, no fuss, no hassle, complication free service. There were no 'deals' no 'sales packages' no 'sweeteners', just honest to goodness, straightforward customer centred salesmanship. From the moment I stepped into your store I was impressed with your product knowledge and plain speaking; with the way in which you advised me and demonstrated the machine. It was obvious to me that I'd not find better advice or service anywhere and that the product was what I sensibly needed. Since you delivered my machine (on the same day as purchased where else can one find service like that!) it has performed just as you said it would. What's more, it's easy to use. I am old enough to remember a country where the kind of service you offered last week wasn't all that unusual. Nowadays under the influence of the 'sell em owt & rip em off culture' where no one can be bothered to put themselves out, it was such a breath of fresh air to be well treated and sold something I wanted with the guaranteed back-up of your family business. Who needs bits of paper when all one needs is integrity. A word few people would understand these days, let alone be able to spell. So what more can I say except a very big thank you. I'll not hesitate to tell other people about your business. Just as someone recommended I visit your shop. The news does get around. read more