My DC25 Dyson stopped working after 5 years of trouble free service, I called their Customer Care Service who quoted £100 for a service and repair which I thought was a good deal. I was then advised by a friend to try out York Floorcare whom I quickly called and spoke with Alan, he asked a couple of questions and asked me to bring it in for him to have a look at and said that if he could not fix it I wouldn't be charged. Within 24 hrs I had received a phone call saying that it had been repaired with genuine replacement parts, serviced, thoroughly cleaned and ready to take back home. I picked it up and was a amazed at how clean it looked and better impressed with its functionality. As for the price, £65, a lot less and a lot faster than what Dyson could offer. Thank you Alan, for a really really impressive service and quick repair that I genuinely thought that I would not see my Dyson again. read more