Bought a pair of glasses. They needed to be adjusted. Several times I went in and no problem…read more I've been trying to get it adjusted again. I tried 3times to go in for adjustments. Oh she's not here. Leave your number and she'll get back to you. I did. She returned my call the next day and left a message. Just come in and I'll adjust it. I have not seen her yet...I have gone and guess what???draw your own conclusions. They wanted me to call to see if she was there..you know what their phone system is like. They are too busy. It's hard to reach them by phone. I would not recommend going there for glasses or else it'll take time to adjust them.

I absolutely love them. They took such great care of me and definitely made me feel very welcomed…read moreand very comfortable. I definitely recommend coming here to get your eyes checked.

I'm a physician in Kona. Went to Hilo to have Drs Carpenter and Siapco do my cataract surgery…read more Great Choice! Both their surgical/medical skills and their art of medicine are superb. I am VERY HAPPY with both my experience and outcomes. HIGHLY RECOMMENDED

Over 1.5 hour wait time to be seen & nothing really was done to diagnose my eye problem. Yet they…read morewanted to schedule a follow-up. For what? To waste more of my time & to do nothing. Very poor experience!

Dr Ng is the best on the big island. Done 2 surgeries with him. Both went well. Beautiful office…read moreand very nice staff too.

Dr. Ng is the BEST Eye Surgeon/ Eye Doctor on the Big Island…read more This Doctor is so sought after every second of his time is accounted for, full schedule in Hilo, surgeries on Oahu plus helps people in Guam. His waiting rooms are packed but he and his staff are very efficient because demand for his services is so high. Don't believe the negative social media reviews, I've been going to him for 4 years and only have had great experiences with him and his excellent staff. He helped save my eye years ago with an e very complicated surgery other eye doctors wouldn't even touch. Trust me, go see Dr Ng if you want the best eye care you can get on the Big Island. Christopher Von Wiegandt Jr

While the staff are great, their idea of what is acceptable wait time is ridiculous! Expect to wait…read moreat least an hour past your scheduled appointment time. They're always overbooked; I've showed up to be told that I need to reschedule because they're so behind. They need to get their s*** together and realize that their patients have schedules too! UPDATED: After I submitted this review, they called me and apologized for the weight. I have to complement them on following up like that, and I upgraded my review from a one star to a three star because of their promptness in responding to my negative review.

I would give Bennett Eye Group zero stars if I could. They totally messed up what should have been…read morea routine lens replacement during cataract surgery. I paid for an upgraded lens which was supposed to allow me to see without glasses. However, because they installed it in an incorrect position, it's totally useless and I have had to go back to wearing glasses. Dr. Safi stated to me that his colleague who performed the surgery had to guess at the placement and he guessed wrong! I have tried repeatedly to get a refund of the $2,000 that I paid for the Panoptic lens but they have been totally unresponsive. I have called many, many times and sent emails to no avail. My advice: spread the word that this group should not be trusted to do your cataract surgery.

Im getting cosmetic eye surgery elsewhere. My surgeon told me I needed to get my eyelid measured. I…read morescheduled that. When I arrived I asked how long it will take tyem to measure? Front desk told me 90 minutes. I waa upset that no one told me the length of the appt, the cost, or that they required a full eye exam. If my surgeon didnt require it why do they? Dr Wally at costco just completed my eye exam for under $150! They used all the sane technology. Next, they were 30 min late. They sat me in different rooms and my entire appt once started took 3 hours. I was furious to soend 1/2 my day there while my ride had to wait. The worst part of this visit was that I never saw one employee wash their hands or the equipment. They sat me in front of the machine and didnt clean it, we both left and I looked back and they sat the next person and no cleaning after me or hefore the next patient. The lady touched my eye with tool so yes my eye/chin touched a lot of parts. My hands touched items. Thank God I didnt catch pink eye. I would like to complain about 10 more items but I dont even want to waste another second on this office. Very sad and majorly ripped off. I never felt cared for at all.

I am overwhelmed by the genuinely friendliness of the staff here…read more I was referred her by my doctor after eye procedure and I was hesitant at first as my procedure was done in a large city center. The doctors are very good and, yes this is a very busy place so come with patience and wear warm clothes, the a/c is on and it gets chilly after a while lots of patience want to see these great doctor (mine is Dr. Safi) TV in waiting room and free wifi.

Dr. Senft has been my Primary Eye Doctor for the past six months. She is always smiling and very…read morefriendly. She also had the best staff, who are very knowledgeable working with her. I've been having headaches for as long as I can remember, and none of my Drs. could explain it. I've also been having difficulty driving at night. After seeing Dr. Senft, and having the laser treatment done, my headaches have subsided and it's a lot easier for me to drive at night. Wish I knew about this sooner. I've also told Dr. Senft about my grandma and how her eyes have been affecting her. My grams went in, had the laser done in one eye, found out she needed cataract surgery done on the other. After the surgery, my grams is much happier and very appreciative of what Dr. Senft and her staff has done. Just like any eye dr. the wait time for some patients is long, depends on what you're doing. However, they do let you know how long you may have to wait and they also offer coffee, tea, water and pastries while you wait.

Dr. Senft is a brilliant surgeon and diagnostician (trouble finder and fixer). My eyes are safe…read morewith her. I am intrigued as they add wellness services to age us younger longer.

Very knowledgeable eye care by Hawaii's top surgeon. High standard of aesthetics care for my wife.read more

From the owner: Expert Ophthalmology & Vision Care—Enhancing Sight, Treating Eye Conditions, and Elevating…read moreAesthetic Wellness. At Eyeland Wellness, we are dedicated to providing comprehensive eye care with a unique blend of ophthalmology and aesthetic treatments. Our expert team specializes in vision correction for nearsightedness and farsightedness, cataract evaluations, premium lenses, and full-service eye health services and exams to ensure optimal vision at every stage of life. We go beyond traditional eye care by integrating advanced aesthetic treatments, helping our patients not only see better but also feel more confident in their appearance. Whether you need routine eye exams, specialized medical treatment for eye conditions, or aesthetic services to enhance the beauty and vitality of your eyes, Eyeland Wellness offers a complete, patient-centered approach to eye health. Plus, we provide emergency eye health when our office is closed, by calling our answering service at (800) 360-2575 ensuring that your vision remains protected whenever urgent care is needed. Experience the perfect balance of medical expertise and aesthetic enhancement, all under one roof at Eyeland Wellness.

My husband & I have both recently gone here & had great service. He had dry eyes & needed a new Rx…read morefor glasses. I have glaucoma & needed my pressures checked.

I went to this business for a few years; it was very different from any vision care provider I had…read moreever seen as you feel like you are on an assembly line - you are deposited from one room to another for various tests. Last year I needed cataract surgery so I had my appointments set up for all the pre tests. Staff told me Medicare pays only for distance lenses. I had done my homework and knew this was a lie - Medicare does not care if you get distance or near lenses. I figured I would speak to the surgeon but never had that chance. When the woman called to schedule my appointment I was unable to make the date she wanted, she became angry and said "I guess we're done here!" And hung up on me! Appalling patient care!!!! I went to Alaska for my surgery, had an awesome experience and got the near vision lenses I wanted!

Aloha Nui DPC, LLC provides high quality and prompt medical services to our community. We have…read moreshortage of doctors and medical services in Hawaii, so we are very fortunate to have them serving our community. They are super-efficient. Your referrals, prescriptions, appointments, etc. are setup in record times. They are super friendly and make you feel part of their Ohana. I recently had a medical issue that required extensive tests, specialist appointments, etc. They worked diligently on my referral, medication, follow up appointment etc. They did not stop until we found the cause of my medical issue. Now, we are working on getting the medical treatment I need. Thank you for being part of my life and for genuinely having my health and overall wellbeing at heart. You are the best.

Aloha Nui is the absolute finest family clinic in Hilo. Dr. Harmeling, along with staff nurse…read moreNicole and office manager Kapa, are very caring and most dedicated to providing the best possible care for patients of the Aloha Nui Family Practice. Appointments are made easily available on very short notice. Aloha Nui is 'da best!'