My Feedback is the same as alot of other folksl. The pricing is out of this world. And even…read morewithout diagnosing my issue they were calling for a nasal surgery. Several sleep tests and CT scan and a few hundred dollars later I finally got to meet with a doctor for 5 minutes. All to be told this "in house" procedure that takes 15 minutes is not covered by insurance and will be several thousand dollars out of pocket. After getting a second opinion I was told by another ENT that their procedure is to fix chronic sinus infections not snoring and sleeping issues which is not even related to the reason I was a patient to begin with.

This feels like a scam, and unfortunately, I was hopeful enough to fall for it. A coworker of mine,…read morewho is on Medicare, went to Advent Oconomowoc for breathing issues and paid nothing. I went in for a consult, saw the doctor for less than a minute, and was later billed over $1,000. Even after insurance, I still owe just under $700. I honestly don't know what I paid for... Communication has been terrible. They send endless text messages, but you can't actually talk to a person. I finally called the main line and selected the "new patient" option just to reach a human being. I explained that I had never been told what my insurance would cover for the procedure. During my consult, the PA estimated about $1,000 out of pocket for the portion that insurance typically doesn't cover. That was high, but manageable. After waiting more than a week and calling every day for answers, I was finally told the real cost would be just under $6,000 out of pocket. I cancelled immediately which was soul crushing given the glowing reviews. Now I expect to be charged a fee for "not cancelling within 48 hours" despite the fact that I spent days trying to get basic pricing information. It makes me wonder if the glowing reviews are coming exclusively from patients on Medicare, because my experience was completely different. What an expensive lesson to learn.

I've seen her many times and so do other members of my family for our ear problems. You don't have…read moreto wait long to be seen for your appointment. She is very professional and has always taken great care of me. She is in the Elmbrook Memorial Hospital office building.

I went to this doctor when I was a baby. He is very caring about his patients. He always wants to…read moremake sure you are ok. He treats you like his kids. So if you aren't well enough for a surgery he will say I won't do it until you are healthy enough.

Had a great visit today for a minor issue. Was able to get seen quickly and the staff was very…read morefriendly and knowledgeable.

The physicians assistant Joan L. has no business working in the Medical field…read more She was talking down to me almost like she was accusing me of getting sick. I came in for a sinus infection and left with a print out that I could have found on google. I was seen within 10-15 minutes of arrival the check in was fast and the lady working the desk was nice and polite. I could not leave a review with Froedtert so I am leaving one here.

I am a customer of advent. I had their procedure about three years ago. My family doctor was…read moresuspicious. This was treatment would not last. I'm here to tell you. I feel great and breathing perfect Before I went to Advent, I had Nikki pIt's I nose steamer and a whole drawer full of over-the-counter sinus meds. I do not use any of that anymore. Great job guys thanks.

Look elsewhere. This slick operation robbed my insurance company and left me with a hefty co-pay…read more My experience is that they charged 4x what is reasonable and customary. I was so naive being that this place was on my insurance plan, thinking I would be be cost protected. How dumb was I? Procedure produced minimal improvement. This place is a poster child for what is wrong with the U.S. healthcare system.

Old fashioned physician with his own private practice, just like my father had. I'm sad this kind…read moreof medical clinic is disappearing, so much better than the soul-less hospital corporations with their huge budget advertising legerdemain. I came here for a second opinion for an bone anomaly found when an oral surgeon did an office CT-scan for an implant on the other side of my jaw. "Doc Martin" here (he didn't seem to get that reference) is an Ear Nose and Throat specialist that went to both medical and dental school. I found I had nothing to worry about, but I liked his thorough approach, bedside manner, experience, expertise, and sense of humor (other than not knowing the "Doc Martin" reference). He has a personable bilingual front end staff who prioritize elderly patients over me. That's as it should be. One negative is that down the hall is a free COVID19 testing clinic, and on some days there are all these coughing, sneezing, sick people in the hall, right outside the doors, all over the parking lot. Not Doc Martin's fault, but a real problem with the location. I will schedule my next appointment (routine check up for sleep apnea and CPAP prescription) around the open hours of that clinic.

I've now had a couple procedures at the surgery center at Froedtert, Sergeant Health…read more There are distinct advantages to having something done here, rather than at a main hospital location. First, parking is close and easy. Usually you can stay very close to the door. Second, the facility is small and check-in is fast and friendly and the waiting area is immediately accessible. They have a coffee machine, a table or two and standard chairs and couches for family and patients. There's also a TV and a monitor which tracks patient progress through their procedure for any waiting family or friends not inside with the patient. The interior waiting areas for patients having a procedure are standard hospital bays, with no doors, curtain access, but a recliner chair for companions or family members where they can stay throughout if they prefer. The privacy is perhaps minimal, but the access for the care time is easy and open. Every team member I've encountered here has been great - friendly, comforting, and this is important, they all seem to make a personal connection - even if it's small, that makes you feel seen as an individual. Happily, the surgical teams have also done great work on my visits. I am definitely loyal to this system Great care. Made comfortable,

Healthcare can be a very personal thing. So many thing that affect your experience including the…read moredoctors, nurses, receptionists, and even the parking. The Froedtert/Medical College is a massive organization and complex, so this is a very limited review of one area, which is the Center for Advanced Care, and specifically the Ear Nose and Throat Clinic. Been coming here for several years, and have always been impressed with the level of professionalism, and care. Especially the staff that work with Dr. David Poetker. Would recommend them to others that are struggling with ENT issues. Once you are in the proper parking structure, it's a quick ride up to the 5th floor. Get off the elevator and go east. There is nice signage that will get you where you need to go. Good luck with your treatment :)

Can't say enough great things about Dr Nolan. She always take time to listen to your problems and…read morehelps work with to get them taken care of.