We had an emergency situation with our steam boiler and the team at A G Roehrig & Son was extremely…read moreresponsive. Our boiler needed urgent attention on a Friday and two of their team members called my family to help by phone to extinguish the flames and then one came out within 30 minutes of our problem to stabilize the situation. Then the owner came to our home on Saturday to see how he could assist with the boiler replacement as we have young kids and they knew how important it is to have heat in Buffalo in January! We have only used this company to service our heating system for the last 15+ years. We won't ever use anyone else. I have even used them at my rental property. Super reliable and trustworthy. Highly recommend!

Simply excellent service. Called them to resolve a heating issue. The technician (Kevin) arrived…read moreduring the scheduled time frame and was efficient and professional in resolving the issue. He fully explained what the issue was, fixed the issue, and presented options on how to prevent issues in the future. Would recommend, would call again if needed.

I was very impressed/happy with Hometown Heating & Cooling…read more My heat decided not to kick on (on a Friday), called the major companies around here, Roys (Could not come out until Monday afternoon), Reimer- did not call me back until 3 days later, and T-Mark where I just kept getting hold music and voicemails. AND let me tell ya something about Buffalo- IT IS COLD, I COULD NOT WAIT!!! SO I went to my trustworthy friend Google for help, and Hometown popped up! Gave them a call Saturday morning, said someone can come take a look within the next 2 hours (WHICH WAS WONDERFUL). Guy came, fixed the issue within 20 min.!! I had the same issue last year with my furnace and let me tell ya, Hometown was $20 cheaper than the company last year (Just Right Heating & Cooling). Just some helpful information in the Heating and Cooling Dept. as I would RECOMMEND THIS PLACE if you're looking around!

We called John Lock to service our furnaces. They gave us an appointment time window, never showed…read moreup, never called. It was very difficult to reach anybody as they were "trying out" their new AI system. Finally got the tech who was very nice and competent. We signed up for their "club". Recently, they gave us an appointment to work on a humidifier......same problem.....no one shows up, no one calls....we are quitting their "club" and trying to get our money back. We paid $900+ for the club and the service on 3 furnaces....not cheap but poor value with customer service like that.

Wow with a capital W!!! Today John Lock installed a split…read moresystem AC unit at our home and what a super job! First thing is the rolled out the tarp for walking and fallen debris. I cannot express how nice it feels to know that this local business KNOWS their professional trade! Each team member is professional in appearance; professional in knowledge and experience; and most importantly - respectful and friendly. We've had one other company years ago and besides having questionable work ethics, not sure if the technician had the experience and knowledge to swing a wrench. Basically that company was dismissed and replaced by a company that knows their 'stuff'.... John Lock Heating! There is more I can say but I think you get the message that you do not need to look further... JOHN LOCK can become your one stop shop. Give them a call or visit their location. It's a family run business with skills that deem each employee as Master Craftsman.

I don't want to make this a five page review, even though JP Heating & Cooling deserves it…read more However, I think more detail is useful. The owner Jim, is a professional and a technician. My old Rheem furnace was going to be 29 years old in February. It had done its job and heated my 3000 ft.² 108 year-old home sufficiently, over the years, save for four years ago I had a scare in the middle of February when the temperature went into the single digits here for a week. It just died. I called one of the radio HVAC cos. Big mistake. They did not try to restart my furnace. They said I had to replace it. I called someone else and had it restarted and it lasted four years. I decided to replace it this winter before it broke again. I reached out through the Yelp search tool, and had six different well-known local HVAC companies contact me. I didn't select any of them, and instead I requested an estimate from a company who had done Plumbing work for me, that year. They came out and took photos of my furnace, and gave me a very thorough estimate and suggested that I get a heat pump to replace the air-conditioning unit outside, because a heat pump is more efficient, and the unit was getting near the end of its life cycle outside, and there were rebates offered by both national fuel and the federal government they were going to expire at the end of 2025. I inquired about replacing the humidifier and he said the 15-year-old one I had was fine. They spec'd a Carrier system. I also reached out to a company that emphasized its 25 five star reviews on Yelp. They came out took pictures of the old furnace too. They told me that they really don't do heat pumps and I should just replace my unit outside with a standard air-conditioning unit. The owner informed me via writing that I could either get a Heil or a Tempstar furnace. They are the same unit, and they slap whatever plastic name tags are available??? I did discover that this was partly true. I then somehow found JP Heating & Cooling and decided to call them and they were very easy to schedule an estimate. Jim, the owner came out. He asked me about the air in the house and did I feel that it was clean and that the humidifier was working. And I told him no. And he told me what size furnace I should get and I definitely need a heat pump outside to replace the HVAC unit. He also said I needed a new humidifier and he also said based upon the size of my house the 8 inch ductwork downstairs was not sufficient and that I needed to get 12 inch ductwork around the furnace to make the unit work more efficiently. I asked him why he didn't photograph the furnace and he said because "I measured down here, and I don't need to see what you had, to know what size furnace you are going to need! So of the three estimates that I received, JP Heating & Cooling was the highest by 20%! However, I knew they were going to do a lot more work than the other people, and I trusted them to do it right. He spec'd all Trane equipment. He ended up putting a 5 inch filter in. They ended up upgrading the circuit breakers in my one year-old 200 amp panel. He rewired everything. Jim's dad even came in one day to do work! It took approximately four days straight to complete the installation. BTW, We were never without heat very long! They probably worked an average of 8 hours a day. The equipment is impressive and well-made. The heat pump outside is substantial. More so than the Carrier Heat Pump. I am very happy that I hired JP Heating & Cooling. I would never hire anyone else to do Heating work ever again. I probably used a half a dozen different HVAC people here over 35 years. If you need your system upgraded, you've got to call Jim. They will do it right. I am going to hopefully get over $5000 back and rebates and tax credits so it helps minimize the impact. He has been back to my house a couple times to adjust the humidifier. He even suggested that I may need to get a steam unit and he would give me a credit towards the old unit and adjust the bill if I chose to move forward. But he thinks the house is so large that it's doing the best they can and I agree with him. How many contractors would give you a credit towards a three week old humidifier? Hire them.

Had a wonky thermostat replaced and a connection to the outside AC unit repaired. First time using…read moreJP. Called on Wednesday, explained the problems to Jim and was pleasantly surprised when he said he could come by on Friday! This was not an emergency and I would never have gotten this quick of response from the company I was with before. Jim arrived on time, we discussed the problems and agreed on the repairs. Very good experience with JP Heating & Cooling . AC is working fine and I recommend and will use their service in the future. Bob Smith, Buffalo NY 7/26/2025

Very professional, efficient and every dollar worth the service here! I would highly recommend…read moreGamin for your regular heating & cooling service or emergency use, much much better than some of the WNY competitors. Here is the story: My furnace stopped working on the Christmas Day, due to a pressure switch issue. Called around town, only Roy replied my phone call, and scheduled a visit first thing next morning. Then early in the morning, Chris called me before arrival, and ran diagnostic immediately. He confirmed my speculation and it was indeed because of a bad pressure switch. He changed that quickly, meanwhile, gave me some education about my 18-year old furnace and parts, how to maintain it and Check for signs of issues. Everything was done within less than 1 hour. Lastly, the bill was not that expensive as I experienced before, given such an emergency call after Christmas. Parts cost is comparable to those online or local shop, labor fee is reasonable. I shared my story of being extorted for the same issue with 2-3 times of the cost compare to Gamin's, Chris said "we don't do this type of stuff, wanna make sure customer are happy and comfortable living in their house, and we can sleep well at night.". This is the most unforgettable part of this experience.

Very courteous and professional! Quick service!! ..My new furnace was installed the very next day…read moreafter the service call! Thanks Again!

Central air stopped working so I reached out to a few HVAC repair companies and eventually stumbled…read moreupon Breathe Right Heating And Cooling. Aleksandr was very professional and informative, explained how my air condition and furnace functions on a conceptual and mechanical level, it was a very impressed. He also attempted to see if my unit was repairable instead of suggesting to replace my entire system.... other HVAC companies did not take the time to inspect my unit like Aleksandr did! He was very honest and straight forward. Unfortunately my unit was not repairable due what my previous installer removing the serial and product number and this was done by my previous installer to prevent me from claiming warranty which is why I stress the importance of getting a quality hvac installer. My newly installed unit is working great, absolutely no issues. Aleksandr also helped me setup my new air conditioner warranty as well. The price was also the best compared to the other 2 hvac companies that stopped by to check out my broken system. Overall was a great experience.

It has been a financially draining couple of weeks for me so I was not particularly happy when my…read moreAC starting blowing tepid air yesterday afternoon. I requested quotes via Yelp and got responses stating that Monday was the earliest that anyone could come out. A friend suggested contacting Comfort Zone. I did. Yesterday, Friday, after 5pm. Derek told me the service call fee and stated that he could be at my house by 8.30am today. Saturday. He was on time and the problem was fixed withing ten minutes or so. I was anticipating a bill of thousands ... ended up paying only $140.00, including the service call fee. Hopefully I won't need this type of service anytime in the near future however if I do, I'm calling Comfort Zone.

Derrick did fine work when our air conditioner broke down, He was the only person to get back to us…read morein over a day... He fixed our air at an affordable price. You should give him a call when you need this type of work, I highly recommend him and Comfort Heating Cooling..

absolutely terrible service. they wouldn't give a time they were coming, they would just show up…read morewhenever. heater stopped working. called them. they came and fixed it but didn't say what was wrong or what to check if it stops working again. heater stopped working again the next day (lol). called them, again, and same thing. they came and "fixed" something then left. guess what! it stopped working AGAIN. also, there was an incredibly loud banging noise like every hour it felt like and it was due to them setting up the heater wrong! literally told them about this noise and they didn't care/check anything at all. 10/10 do not recommend.

We recently purchased an older home in Lewiston and decided to have whole house HVAC installed. Not…read morebeing from the area, we started looking around for well-reviewed companies on Yelp and found Integra. We couldn't be happier with our choice. Mike and his crew did a fantastic job installing our new heating/air conditioning and tankless water heater. These guys really know their stuff and the whole process was exceptionally professional. They worked hard to minimize the impact of the installation and did an extremely clean install in every sense of the word. The new system works fantastic and the price for the whole job was very fair. Highly recommended!